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1xBet review: Blocked my account. 11

R
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1:15 am EST
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My gaming account id :[protected].
I am using this account more than 5months. past 5 months I losed huge amounts that time they never blocked my account. now I am winning some small amount and gave widthraw request they blocked my gaming account immediately although I am playing genuinely. Today I gave widthraw request they declined my widthraw request and mentioned share documents to security department, as they requested I shared the details accordingly. Then, this 1xbet security department asked me to send photos of both sides of my national identity card, which was done, then they asked me lots of questions, I answered correctly. they confirmed to me that my request will be processed. So I waited. After a few minutes, I received the email telling me that my account will be blocked. Suddenly, I try to connect to my 1xbet account, no more access. 1xbet is really a scam business. Despite sending the national identity card to the 1xbet security department, my account has always been blocked. I am still waiting for my game account to be unlocked because this account has + 8308rs.

Please kindly help me. it's my hard work and spended more time in this. please Look into this matter and solve it soon.

This money is more important to me I hope your team will support me

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Dec 23, 2021 3:39 am EST
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Dear Raja,

Thank you for contacting us! We would like to check this situation for you, for that we need you to provide us with your client ID. Please don't hesitate from contacting our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and providing the ID there and you'll get the help needed

Best regards,
The 1xBet Support
Update by Raja tamilan
Dec 24, 2021 12:53 am EST

My gaming Id : [protected]

Update by Raja tamilan
Dec 24, 2021 12:56 am EST

I played genuinely please kindly help me to unblock my gaming account [protected].

Dec 24, 2021 2:22 am EST
1xBet customer support contacts
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CY

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Dear Raja,

Please contact our 1xBet Official page in India to resolve ypur situation: https://www.facebook.com/1xbet.ind/

You will surely get the help needed there

Best regards,
The 1xBet Support
Update by Raja tamilan
Dec 26, 2021 11:33 pm EST

Still no response from 1xbet .kindly help

Update by Raja tamilan
Dec 28, 2021 4:03 am EST

No solution provided by your team .. please Look into this matter and solve the problem.

Update by Raja tamilan
Dec 28, 2021 4:06 am EST

My gaming id: [protected]

Update by Raja tamilan
Dec 29, 2021 12:26 am EST

Dear complaintsboard team still my problem not solved .. pls help me

Update by Raja tamilan
Jan 03, 2022 3:50 am EST

What amount are you talking about? I have not received anything so far while before the blocking of my account, I was at 8308.05rs present on the said account. 1xbet please reimburse my 8308.05rs. You have no right to block an account without refunding the money in the account before it was blocked. 1XBET, This is a real scam. REFUND MY 8308.05rs TO THE FOLLOWING PHONEPE MOBILE NUMBER:[protected]

Update by Raja tamilan
Jan 04, 2022 8:45 am EST

Dear team still my problem not solved.

Update by Raja tamilan
Jan 12, 2022 10:11 am EST

No response.. problem not solved .my money 8308rs gone .1xbet really scam site.

Update by Raja tamilan
Jan 25, 2022 12:42 pm EST

Dear team no support from complainantboard.my problem not solved.

Update by Raja tamilan
Jan 28, 2022 11:16 am EST

My problem not solved .not replied anything.my hope on complaint board is gone

Update by Raja tamilan
Feb 07, 2022 2:55 am EST

My problem still not solved

Nov 27, 2023 7:27 am EST
1xBet customer support contacts
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CY

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Dear Raja tamilan,

I hope this message finds you well.

We value your feedback, and I wanted to inquire whether your case has been resolved satisfactorily.

Your experience is important to us, and we want to ensure that any concerns you've raised have been addressed. If the matter is still pending or requires further attention, please let us know so that we can assist you promptly.

Your feedback is greatly appreciated, and we are committed to ensuring a positive experience for you.

Thank you for your time and cooperation. We look forward to hearing from you.

Best regards,

Alex, the 1xBet Team
Resolved

This complaint has been resolved automatically due to user's inactivity.

11 comments
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Sima Choudhary
US
Mar 27, 2022 2:38 pm EDT

My account bolcked id [protected] Rahul choudhary amount rs 41000 1xbet

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Manoj Kokkula
US
Apr 15, 2022 4:54 pm EDT

Did you receive your funds?

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Sima Choudhary
US
Mar 27, 2022 2:40 pm EDT

Id bolcked id [protected] Rahul amount rs 41000 my unlock id [protected] info.rahul199@gmail.com

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Manoj Kokkula
US
Apr 15, 2022 4:54 pm EDT

Did you receive your funds ?

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Zain Malik
US
May 03, 2022 6:38 am EDT

My Gaming id [protected] blocked by 1xbet security team after providing all the information they needed. I had big amount of 123000 R. S Which i taken from banks as loan.i am in deep tension and waiting for unblock. Anyone help plz. Zain.malik1992@gmail.com

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albe glasaria
US
May 28, 2022 2:39 pm EDT

Am another victem of this compny (clone site of 1xbet ..they are the same if they have the same template ) they block account without refunding the money .. this is clearly a scam even if u violate the rule u cant take the money

they let me play and withdraw money for like a mounth but when i win more than 2000$ they asked for verfication .. than find out my brother has an account like how will i know if he had one, they send an email (this is the last one in the thread of contacting their security department ) telling me that I violeted the rules and that account is blocked with a sentence in the end "all request in the topic of blocking your account will be ignored" hahaha so what basically saying :" we are taking your 2000$ and what u gonna do about it huh? ..nothing! haha"

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Girdhar patel
US
Jul 02, 2022 5:15 am EDT

Sir mera id num..[protected] temporary block iya gaya hai

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ඊශාන් මනුසංක
US
Dec 21, 2022 4:26 am EST

account is blocked.

At that time there was an amount of LKR 183000 in my account.i imformed the department about this but i could not get the account.they mention that i have several accounts but i have only one account.

I have been scammed so please help me

to get my money .

My id [protected]

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mohamedhussien
US
Apr 30, 2023 3:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

لي ايداع بقيمه 24469 جنيها وتحدثت مع القسم المختص ولي اكثر من شهر ولم يصل الايداع ، هذا مأزق احتيالي ، كل يوم يخبروني انهم يعملون علي المشكله ولكن لا جدوي

البريد الالكتروني المرتبط بالحساب هو

mohamedhussien3894631@gmail.com

رقم حسابي هو

[protected]

والوسيله التي قمت بالايداع من خلالها فودافون كاش

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Odira254
Nairobi, KE
Nov 08, 2023 6:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Account blocked for 4 weeks yet it has money any hacker inbox [protected]

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dilip332
US
Aug 07, 2024 11:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My Account is blocked, i had 19k in my account, This is cheap, not sure how is 1x surviving with so many scams

Account id: [protected]

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