Walgreens
reviews and complaints

on 3/12/2021 I entered the Manchester CT location at 295 Main St for my covid shot. I had contacted the Service number to schedule the appointment I arrived as scheduled to find that there was no scheduled appt. the associates were rude asking was I sure did I have the right day and location as I explained I wrote the information as provided I am capable of understanding what was told to me. Once home I contacted the number back and was advised that the appointment was created in error. And was given another appt. That is fine but to treated by your associates in the Pharmacy was uncalled for. I would hope you would address the customer service provided as a Manager of Customer Service I look for the same service I provided daily. The number that scheduled the appt was [protected]

I purchased an electronic item from Walgreens, Thomasville, Ga., Smith Ave. store . The item did not work. Returned item to store. When ringing up the returned item this appeared "Item not returnable " . I was told I could not get my money refunded. They kept the item and I left the store.
Allen Lockerman, telephone- [protected].

On 3/4/21, I received confirmation my mail order prescriptions had been received and my credit card would be received once it was mailed. The next day I received the following email (Note there was no order number on either of these emails):
WANDA, there's an issue with your prescription order.

There's an issue with your prescription, insurance or payment information that needs your attention in the next 3 business days so that we can continue to process and ship your order.
Please check this secure message and take the suggested actions within the next 3 business days to resolve the issue so your order can continue to process.
For further questions, please contact your Walgreens.com pharmacy at [protected].*
Thank you,
Your Walgreens Pharmacist
[protected]

I tried calling the above number and they told 3/5 and told me to contact my local store. I contacted them and they said I had cancelled my order. I said no, and they told me to call above number again. I called, was transferred 4 times, total time on phone of 45 minutes. Finally, after on hold for 37 minutes my call just dropped off. I must mention, I tried "Please check this secure message" on above email but my account shows no messages. I sent an email through Walgreens website, but today I checked and I does not show I sent any messages at all. The email sent is automated and you can not reply back to them. I am sure they just don't want to be bothered having to give any answers. They give ME 3 business days to respond to their email but do not give you any opportunity to do so.

The sales pitch price for drugs is 1/3 the actual pricehen purchased. Looks like fraudulent sales information aimed to get sign-ups.

Spent70 minutes getting transfered to no one at Walgreens who could explain the difference.

Walgreen Company
Attn: Complaints Dept.

March 3, 2021

I received an email today (attached) stating that walgreens_has_a_surprise_for_emfortner (me). It doesn't indicate who it's from and it's addressed to lbender. [protected]@gmail.com. I have no idea who this person is or how I got this email.

I see in the small print at the bottom of the email it states "Walgreens is a trademark who is not affiliated with this promotion". I'm not sure how that works, but I was certainly under the impression the email was from Walgreens.

Actually, the reason I'm writing is that this email is a total scam and if I were Walgreens, I would unaffiliate myself from it as soon as possible.

Walgreens is a good company and this scam can put a BLACK spot on its name easily. How can someone put out an email with a company's name on it and then state in small letters, at the end of the message that this company is actually not affiliated.

I'm serious. I usually don't open this sort of email, but because I thought it was from Walgreens, I did so. The contents and where it led ticked me off.

I'm no legal eagle, but if I were Walgreens, I'd have a chat with my lawyers to see what can be done to end this.

Just my two cents worth.
Ellen Fortner
[protected]@cinci. rr.com

I had my Mom's medicine called in to walgreens at quince and white station in Memphis Tn and the Pharmacists who name is Jay who is not filling the prescription correctly and blames the hospice doctors and nurses for things not being correct with the prescription. The medicine is covered by insurance and with Mom being under hospice care but since he didn't do his job right I had to pay for medicine that I shouldn't have then told us since it HAD been called in more than once we could come back the next day after the I guess system overrides what he messed up he would give us our money back and that is not very business friendly. I cant leave my Mom alone and I am her caregiver without any help taking care of her. I am going to take my business somewhere else because any way you look at this situation it's wrong in so many ways. He needs to be retrained or something.
Thanks Teresa Gowens

ATM Machine at Walgreens, 900 Rucker Blvd, Enterprise AL may be collecting card data and pins. Does not deliver service but times out on tcp ip error

Machine had no data line connection just an electrical plug.

Machine had Allpoint markings on front and CardTronics elsewhere and Hyosung embossed in metal on the front.
Machine does not belong to NAvy Federal Credit Union as marked and stated by employees. Navy federal credit union indicates it's markings are advertisements and they have no other affiliation .

Employees seemed unconcerned and stated that t