Electronic Item
I purchased an electronic item from Walgreens, Thomasville, Ga., Smith Ave. store . The item did not work. Returned item to store. When ringing up the returned item this appeared "Item not returnable " . I was told I could not get my money refunded. They kept the item and I left the store.
Allen Lockerman, telephone- [protected].
Desired outcome: Want my money back
Trouble with my prescription and customer service
On 3/4/21, I received confirmation my mail order prescriptions had been received and my credit card would be received once it was mailed. The next day I received the following email (Note there was no order number on either of these emails):
WANDA, there's an issue with your prescription order.
There's an issue with your prescription, insurance or payment information that needs your attention in the next 3 business days so that we can continue to process and ship your order.
Please check this secure message and take the suggested actions within the next 3 business days to resolve the issue so your order can continue to process.
For further questions, please contact your Walgreens.com pharmacy at [protected].*
Thank you,
Your Walgreens Pharmacist
[protected]
I tried calling the above number and they told 3/5 and told me to contact my local store. I contacted them and they said I had cancelled my order. I said no, and they told me to call above number again. I called, was transferred 4 times, total time on phone of 45 minutes. Finally, after on hold for 37 minutes my call just dropped off. I must mention, I tried "Please check this secure message" on above email but my account shows no messages. I sent an email through Walgreens website, but today I checked and I does not show I sent any messages at all. The email sent is automated and you can not reply back to them. I am sure they just don't want to be bothered having to give any answers. They give ME 3 business days to respond to their email but do not give you any opportunity to do so.
Desired outcome: I wanted prescription filled an mail out in 24 hours, but I am no longer willing to pay the $19.95 cost, since it is not possible.
Illegal dope dealing
So Walgreens has this problem gangstalking because they are dealing illegal pharmaceuticals and marijuana for the government In Springfield Oregon. All Fortune 500 companies as you know also illegally deal dope but maybe Gangstalk dumb people who don't know that police are sometimes the #4 car. Maybe Gangstalk people who don't realize we designate certain...
Read full complaintPharmacist
Yesterday I picked up a prescription for my sister recovering from knee replacement. Prior to that day (on a previous pickup) the pharmacist had recommended a nasal spray in case of overdose. They first had to get it approved with the insurance company and I didn't have time to wait, so I told her to go ahead and get the approval and if my sister wanted it...
Read full complaintRx pharmacy club
The sales pitch price for drugs is 1/3 the actual pricehen purchased. Looks like fraudulent sales information aimed to get sign-ups.
Spent70 minutes getting transfered to no one at Walgreens who could explain the difference.
Desired outcome: Explanation of difference in prices
Email message
Walgreen Company
Attn: Complaints Dept.
March 3, 2021
I received an email today (attached) stating that walgreens_has_a_surprise_for_emfortner (me). It doesn't indicate who it's from and it's addressed to lbender. [protected]@gmail.com. I have no idea who this person is or how I got this email.
I see in the small print at the bottom of the email it states "Walgreens is a trademark who is not affiliated with this promotion". I'm not sure how that works, but I was certainly under the impression the email was from Walgreens.
Actually, the reason I'm writing is that this email is a total scam and if I were Walgreens, I would unaffiliate myself from it as soon as possible.
Walgreens is a good company and this scam can put a BLACK spot on its name easily. How can someone put out an email with a company's name on it and then state in small letters, at the end of the message that this company is actually not affiliated.
I'm serious. I usually don't open this sort of email, but because I thought it was from Walgreens, I did so. The contents and where it led ticked me off.
I'm no legal eagle, but if I were Walgreens, I'd have a chat with my lawyers to see what can be done to end this.
Just my two cents worth.
Ellen Fortner
[protected]@cinci. rr.com
Desired outcome: Put a stop to this
Pharmacy service
The pharmacy service has been poor since Rite Aid was changed to Walgreens. My families prescriptions aren't being filled in a timely manner. When I call to check on prescriptions I have to wait in que for at least 30 min. at a time only to get disconnected. Sometimes I wait as long as an hour. They have lost some of the good pharmacists they used to have...
Read full complaintPharmacy
I try to order my insulin and keep getting messages back on my cell phone, my insulin is delayed? Being a type 3 diabetes, means I had most of my pancreases removed and require insulin daily. So now I just about run out of insulin and I drive back to walgreens and talk to the pharmacy person, he tells me I can not get any insulin because I already received...
Read full complaintApple lightning to use cable (2m)
I purchases the iphone charger while I was visiting family in Denton tx at the location of 101 west university dr, denton tx 76201 because I thought I had lost My charger but once I arrived at my desired location I found my charger and tried to return the charger at another location at 4921 Bryant Irvin rd Fortworth Tx 76132 where I was advised that they...
Read full complaintPharmacy
On Friday morning February 26, I called Walgreens pharmacy (6030 W. Oklahoma Avenue Milwaukee Wisconsin 53219) for a same day refill for my medications - Losarten and Simvastatin. On Friday evening the prescription was not ready. On Saturday afternoon February 27, when I went to the pharmacy to pick up the prescriptions, I was told that they are not ready...
Read full complaintUnethical behaviour
Employee #255 told me I was only allowed two of the gallon waters. I said okay. When it came down to ringing up my case of water she wanted me to pick up the case. I asked her if she could use the register gun. I asked her if she could come around the corner and scan the bottles. To my amazement you stated a series of unprofessional comments. I can't quote...
Read full complaint and 1 commentThe manager who kicked out a man without looking further into what the customer reported
Yes, I just seen a video posted 3 months and I want to address that I do not care how long ago it was, that manager was full on racist and it's annoying that there's no one else in charge that appears in the video to manage how the [censored] she handles walgreens customers, I don't know her name because she refused to say so on the video but you know exactly who i'm talking about. What a disgrace. Know who the [censored] you're hiring.
Read full complaintEmployee
I would like to file an official complaint against store# 13717 and more specifically an employee named Jessica who identified herself as the store manager. Today, February 24, 2021, at approximately 1:15 pm, I was in the Port Monmouth Walgreens Store# 13717 which I frequent quite often due to it's proximity of less than half a mile to my home. While...
Read full complaintThe pharmacists and dealing with a hospice patient
I had my Mom's medicine called in to walgreens at quince and white station in Memphis Tn and the Pharmacists who name is Jay who is not filling the prescription correctly and blames the hospice doctors and nurses for things not being correct with the prescription. The medicine is covered by insurance and with Mom being under hospice care but since he didn't do his job right I had to pay for medicine that I shouldn't have then told us since it HAD been called in more than once we could come back the next day after the I guess system overrides what he messed up he would give us our money back and that is not very business friendly. I cant leave my Mom alone and I am her caregiver without any help taking care of her. I am going to take my business somewhere else because any way you look at this situation it's wrong in so many ways. He needs to be retrained or something.
Thanks Teresa Gowens
Covid shots
The site for the covid shot is a disgrace You go thru setting it all up after you see its listed as a Massachusetts site for vaccine and finding a time After filling everything out and the very end it tells you there is no availablity for 1st and 2nd shot or one seperate check off for second shot. when you check off for 1st and 2nd shot the next page say...
Read full complaint and 1 commentAtm fraud?
ATM Machine at Walgreens, 900 Rucker Blvd, Enterprise AL may be collecting card data and pins. Does not deliver service but times out on tcp ip error
Machine had no data line connection just an electrical plug.
Machine had Allpoint markings on front and CardTronics elsewhere and Hyosung embossed in metal on the front.
Machine does not belong to NAvy Federal Credit Union as marked and stated by employees. Navy federal credit union indicates it's markings are advertisements and they have no other affiliation .
Employees seemed unconcerned and stated that t
Desired outcome: Eliminate fraud, if any and report to proper authorities
Albuterol
The Good RX Coupon said the price would be $18.27-$21.27 at Walgreens. Mine Walgreens would not honor the price and said the minimum price would be $29.63. They would not honor the GoodRx price. I need the medicine and paid the $29.63.
Read full complaintWindow service for medication pick-up at window
Waited from 2:12 pm to 2:46 pm to pick up medication at Walgreens store, 5702 Weber Road, Corpus Christi, Texas 78413. Twice I was told to wait with no further explanation. Only one person was working taking care of in store customers and same person assisting vehicles at drive thru window. This issue should be resolved and have additional clerks work assisting the pharmacy.
Read full complaintRude employee and manager behavior to long time customers
Dear Corporate offices, Re: Walgreens - Store #3366 3400 COORS BLVD NW Albuquerque, NM 87120 *Complaint on Store Manager Maria and employee Hector When purchasing weekly items for my aunt for years at this store, I have recently experience a new employee by the name of Hector who demonstrates a rude behavior towards customers. When asking him not to scan...
Read full complaintCustomer service at the Naperville, IL location
On 2/16/2021, I had an unbelievably bad customer experience with the wehrli location in naperville. Sarah & Andrea were shockingly rude & unempathetic to out-of-town friends of ours that had scheduled their covid testing online. They were unable to make their originally scheduled time because their uber driver refused to take them through the drive-thru for...
Read full complaint
We have received your comment. Thank you!