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Walgreens Customer Service Phone, Email, Contacts

Walgreens
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4.2 7887 Reviews 1819 Complaints
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Walgreens complaints 1819

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3:30 pm EST
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I've been in pain management for 10 years now. And it's worse than pulling teeth to get my script filled. That act like the pain med gods. Its just wrong. My pain were due today. They it's a 30 day supply. Welli got them on Dec ist and today is Jan 2nd. So do they need to learn math. I'm not sure. But it seems the new pharmacist is against anyone on pain...

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12:54 pm EST

Walgreens Promotional Offer and Unauthorized Charges

Received e-mail from Walgreens telling me I was selected to receive a $90 gift if I completed attached survey. Completed the survey and selected a gift and was told all I had to pay was postage of $7.92. Provided my PayPal credit card info. Paypal paid that $7.92 to Limitless Tech Products. Paypal then paid an additional $42.92 to Limitless Supplement. I made no such additional purchase. Paypal notified me that this $42.92 payment is off a type that cannot be refunded. I AM EXTREMELY UPSET and considering legal action if this matter isn't quickly resolved. Limitless Tech and Supplement are used as your agents in this give-away promotion under the name Turbo Health Fitness. I believe both Walgreens and myself have been duped by this outfit. Walgreens, however, is the fault source. Paypay currently has these charges to may account as pending. I expect Walgreens to either get these pending charges cancelled, or see to it that I am refunded all charges made to me. I expect your immediate attention to this matter. Thank you.

Desired outcome: Pending Paypal charges removed or refund

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5:54 pm EST
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Store 10428 assistant manager Shawnee Bulgins is unbelievable. We have lost many employees because no one wants to work with her. On Saturday December 26, 2020 I was asked to work my day off. Went in at 9 am. after doing the primary closings till 12:00 am. for the holidays. Was working around helping in anyway possible. Was putting a floating frame together...

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11:53 am EST
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I have been dropping FedEx packages off at Walgreens since they have added this service, for a few months now and have been enjoying the convenience of it. Every time I go in they ask me if I want a receipt and I always decline (with covid... Limited time in store is nice)... They say ok... No problem Last week I dropped off several packages and...

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12:09 pm EST

Walgreens Cologne

I wanted to purchase a cologne at Walgreens on Buford Hwy. in Buford, Ga. The sales was supposed to be through Dec 28. On Friday Dec 25, I went to purchase it and it was extremely busy and all associates were helping customers and could not assist me at the health and beauty aids area, which can completely understand. The associate mentioned that the sale was through the 28th. I went back today Dec. 27 to purchase the cologne and another associate said that the sale was no longer valid and the item was regular price. I tried to explain the circumstances, but she said there was nothing that could be done. I am very disappointed with the service and the way I was treated.

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10:18 am EST

Walgreens No sales items in store

I went to your walgreens store at 1168 george washington n chesapeake va 23323 at 9:55 the store associates tell me that they have sold out of your advertised special on def mawell coffee for 3.99 and the betty crocker cake mix and frosting they sold out what such a lie the sale just started today and from 8 am to 10am you wouldnt have sold out because the store does not do that kind of business early in the morning and to tell me to come back on thurday... Oh no I will give my business to the companies that dont run false advertisement! And they no longer do rainchecks that really sucks!

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12:03 pm EST
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Some people are just not meant to work in a Customer Service environment. I went to Walgreens located at 4395 Kimball Bridge Road, Alpharetta GA to get Christmas Photos, Staff Josh Slay was extremely rude and acted as though I was bothering for asking help with the Photo Kiosk, then he comes and say "That is gonna charge you more" which I knew and didn't...

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10:30 am EST
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12-16-2020 (Front End Cashier) Around 9am. I called to speak with a store manager. The front end cashier kept hanging up on me at least 6xs. When all I wanted was to speak to a manager. I called every hour and she kept hanging up on me. Then the front line was long at least 8 customers, and I had to ring the photo bell to get assistance. There was two...

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2:00 am EST
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I am long time Walgreens customer, today I had the worst customer service experience of my life. I went to buy things for stockings for my kids and to use a coupon I got to have $6 off if I spent $25. I bought $50 stuff and as the card was going through I realized that I forgot to us my $6 off coupon. I right away said to the teller that sorry I forgot to...

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5:09 pm EST
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I had a prescription that was not filled within 24 hours at the pharmacy in New Milford Connecticut on 12/15/2020. When I called to inquire about the status of my prescription the pharmacist on duty told me she has 150 prescriptions to fill and if I didn't want to wait longer I should go to another pharmacy. This conduct was highly unprofessional. I have decided to take my family of seven to CVS for our future pharmacy business.

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10:22 pm EST
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Good evening Mr. Fassina I am a long time consumer of your Walgreens store located on 2104 E NC Highway 54 in Durham NC 27713. I just want to share with you my experience tonight 12/14/20 with the most disgusting display of customer service that I had ever received. Tonight I went to pick up my prescription when I arrived there was a line so just like all...

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8:49 pm EST
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I am a regular shopper in walgreens. I get all my family's pharmacy needs as well as other needs. The pharmacist and their techs are always so helpful and pleasant, however, there are a couple of front desk employees and one manager (especially the manager with glasses that was working around 5:30 pm on 12/14/2020) that always have an issue about price...

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6:06 pm EST
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Store # 150. I believe Dec. 9th at about 2pm one of your managers at store # 150 at 150 S. Grand Ave, Covina CA 91724 completely mistreated and mishandled a situation with a veteran. They accused him of stealing without trying to confirm it and had the police remove him from the store and refuse him service even after it was proven he wasn't the thief they...

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10:11 pm EST
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Every time, not just occasionally, but every time I need to get my prescription at Walgreens for a routine monthly progesterone 100mg I have nothing but a problem. Either it's not ready, or they have to check it, tell me insurance won't cover it, only to pursue it and find out it is covered. Today I went to go get my script when it was convenient on the...

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10:33 am EST
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I called on Nov. 30th 2020 about a prescription I had submitted for refill via text. I called the store to ask if I could have it filled that day since the weather was supposed to get worse that evening and next day. I was told that my medication could not be filled until day 31. The lady sent me to the pharmacist when I said i've never heard of that. The...

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12:15 am EST
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My husband has cancer. His doctor called diazepam 2 mg to walgreen Reidville Rd in Spartanburg. They didn't have the medicine to fill the medicine nor would they transfer it to another chain of walgreen. It took a week to get any of this medicine. Tonight hig dr wrote for him to get homatropine methylbromide hydrocodone 600 ml. When I dropped it off to be...

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12:37 pm EST
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I take truelance daley, it is on auto refill and my insurance pays for it. Every month I run out due to walgreens not having it in stock, walgreens knows ill be needing it every month at a cretin time and its paid for ny bcbst so why cant it be ordered in advanced so I dont run out every month? I need this medication in order to digest my food and when I...

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7:34 pm EST
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I went to the Walgreens in Muscatine IA, 52761 and was speaking to Rachel (employee). I was trying to pick up my 3 (8 X 10) photos that I ordered online as I have done the same for the last several years with the same Lifetouch company that provides me with the digital copy. She asked for copyright documents and I logged into my Lifetouch and my Shutterfly...

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1:08 am EST
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I am 72 years old, while visiting this local Walgreens, Hector one of their employees was rude and confronted me in-front of management and purposely pulled of his mask in anger and confronted me within 2 feet. I felt this was an assault and reported this to senior management. And corporate management It was taped and their response was the two employee...

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8:39 pm EST
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I have tried in the past to remove My name from the AUTO REFILL on My Prescriptions, and with My late night work hours, when Walgreens fills Your meds on this AUTO REFILL sometimes I can't get up there, and they put them back. Three days ago I called and told them I had been ill and would get up there either the next day or after, the Young Lady told Me...

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About Walgreens

Walgreens is a pharmacy chain offering prescription medications, health products, wellness goods, and various services such as photo printing and immunizations. Customers can also find personal care items, beauty products, and everyday essentials in-store and online.

Walgreens Customer Reviews Overview

Walgreens is a prominent pharmacy chain in the United States, offering a wide range of health and wellness products, including prescription medications, over-the-counter drugs, and personal care items. Customers can also access services such as photo printing and health clinics at select locations. The company provides flu shots, immunizations, and pharmaceutical advice. With an online platform, Walgreens.com, customers can manage prescriptions, shop for products, and utilize convenient delivery or in-store pickup options.
How to file a complaint about Walgreens?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walgreens. Make it specific and clear, such as "Incorrect Prescription Filled at Walgreens" or "Poor Customer Service at Walgreens Store #123".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific Walgreens location or service you are complaining about.
  • The date and time of the incident or issue.
  • A clear description of what happened, focusing on the nature of the issue.
  • Any interactions you had with Walgreens employees, including names or descriptions if possible.
  • Steps you have taken to resolve the issue, including any communication with Walgreens customer service.
  • The company's response or lack thereof.
  • The personal impact the issue has had on you, such as inconvenience, financial loss, or health concerns.

Remember to be factual and include any relevant information about transactions or interactions you had with the company.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Do not include sensitive personal information such as your social security number or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred as a result of the issue with Walgreens. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the supporting documents are correctly attached.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, make sure to monitor your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or even from Walgreens representatives addressing your concerns.

Overview of Walgreens complaint handling

Walgreens reviews first appeared on Complaints Board on Nov 17, 2006. The latest review Mixed Experiences with Walgreens was posted on Mar 22, 2024. The latest complaint Unfair and unlawful termination without warning or cause was resolved on Jul 20, 2022. Walgreens has an average consumer rating of 2 stars from 7887 reviews. Walgreens has resolved 232 complaints.
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  1. Walgreens contacts

  2. Walgreens phone numbers
    +1 (800) 925-4733
    +1 (800) 925-4733
    Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click up if you have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
  3. Walgreens emails
  4. Walgreens address
    200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
  5. Walgreens social media
Walgreens Category
Walgreens is related to the Retail Stores category.

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