Walgreens

I always thank the clerks for asking me for ID with any purchase that I use my card for. I would rather have to show it to them than have them not care if I am supposed to be using it, I like it when they show that kind of care.

EBT is the code for Food Stamps, and will not pay for prepaid cards.

unless im mistaken you actually can purchase a prepaid card with CHECK or EBT or whatever tender. unless its one of those green dot credit cards, where the register prompts you and says "only cash" then you can. now.. if those store has been repeatedly burned by deadbeats you write checks and dont make good on their purchase then store has the right to refused.

Why is it that when a policy is put in place to protect a company, consumers automatically get upset? They are also the first ones to complain when their stuff gets stolen and a card gets run without having ID checked.

Electronic check processing is one policy. ID verification is another. My company requires us to check ID on any purchase over $100 dollars on a credit card. When we check ID on anything under, we invariably get criticized by the customer for being overly cautions, blah blah blah. Everytime I get badgered for doing it, I just want to tell the customer to either produce ID or not buy. I would rather protect one hundred honest people, than have to deal with the ramifications of not checking the one time some a-hole wants free merchandise on a stolen card/check.

If you have ever had your identity stolen, you get it. If you haven't, you will understand why we check to make sure you are who your credit card says you are if it does get stolen. If you feel you haven't got time to produce ID, then wait til you do have time to shop.

I was a Manager at Walgreens for almost 8 years and I would just like to state that policies like this one do protect both the consumer and the company. Unfortunately scam artists and cons have ruined the trust level that companies have towards any customer. It has recently become a huge scam that stolen credit cards and check books have been used to purchase gift/phone cards, especially the Visa and American Express cards. I personally took down a ring of cons that were stealing loved ones credit cards and buying $1000's, yes thousands of dollars, worth of Visa gift cards. I know as a customer you don't want to hear a clerk say they can't because of a policy, I know all you hear is "I won't". But please understand that those policies aren't meant to harass you, they are there to protect you.. Thank you.

Get out of the 80's and use a debit card, checks went out with the dial phone's. Sick and tired of consumer's always finding something to complain about. Customer's are the main reason there is such a high turn over rate in any retail store. Always want something for nothing, just to pull a fast one over on management.

It's the same as buying a lottery ticket with cash only. Maybe the manager was rude but a policy is a policy. People write bad checks all the time for gift cards and things like that, so they still get the money, and the company gets nothing. Get over it. I would also like to mention that the practices of wal-mart are putting thousands of people into poverty by closing down small businesses so they can get ALL the profit for everything in any given location, so go ahead and shop there and feel good about it.

I agree with Walgreens just like many of the other stores I shop in. They don't take checks for gift cards or phone cards. Gee , its obvious why because those cards are activated when they are purchased. How many bounced checks do you want retailers to take where the buyer gets instant access to what they want. Why not pay with a debit card or cash. I don't blame Walgreens I blame all the cheats who have ruined it for others.

It's to prevent identity theft. A lot of companies have done this.

See the website www.stopalldiscrimination.org Post your comments. You do not have to be African American to post. You will find there are many people who attempt to get service or file a complaint against Walgreen's and receive the same treatment. This website is gaining national attention and you need to post!

Oh and most stores have a "friend to friend" relationship with the managers...because they are employees just like us. Kids whom hate their [censor]ing job cause of you nasty [censor]ing customers!

Forgive the lazy employees, but in their defense there is nothing we can do once they leave the building. We can notify a manager, whom will notify loss prevention, but essentially it is useless. Once a customer steps out the front door, we cannot do anything. We can not follow them out and confront them, which any employee would be idiotic to do. If we were to accuse them of stealing and they did not, then we would be held liable for discrimination. It goes like this at any Walmart, KMart, Hyvee, whatever. Unless we have them on tape sticking the merchandise in their pocket and stop them before they step front out the door, its a loss case. Stupid policy. Yes, to answer your other question theft is common and nobody cares anymore because nobody is going to stop. We condone it because nobody can afford [censor] in this [censor] economy and especially not off our [censor] Walgreens pay.

My understanding is that Walgreens do not want their employees to stop people that steal from their stores. My son (in Memphis) was reprimanded for putting a young man in the office for stealing. In my opinion, this allows Walgreens to file a police report and file a claim for God knows what. Not only this but there seems to be a PUSH (in my opinion) to fire Black managers by the White loss preventation team (White Males) . The Gender/Race discrimination seems to be continuing at Walgreens.

i happen to work for walgreeens and ive been in such situation where i, (being the cashier right by the doors), see someone suspicious walking out and they beep. but the thing is whether i do or dont call for assistance at the door, why should anyone risk their life chasing after a thief? so many employees are threated verbally or physically. i know many employees who have been close to being shot or stabbed when they try to chase after a thief. and to top it off what do you expect us to do? yell and scream "stop!". i doubt theyll listen. they are alrady at the door.we are not secruity or policemen. we do what we can. if you have a complaint about theft at walgeens, dont complain about the employees, complain to corp walgreens and ask them why they wont assign security officers at the stores with high theft. risking my life is not part of my job.

It's possible the alarm went off when he walked in the door for no reason at all and that is why the employees did not respond. Plus once a theif is out of the door, the employee can not touch him do to liability reasons. The employee also has to physically see the theif steal something before action can take place. Speculation means nothing in a court of law.

Those tags are a joke! They don't work 90% of the time and when they do work, it's too late. They are used as a deterant not a solution of theft. Alert staff and observant customers are the only solution to the problem. Unfortunatly, too many staff don't care (or involved) and too many customers don't want to steo forward for fear of being brought into the sinario unnecessarily. The best thing you can do is tell the manager (let's hope they care) and back them up if they deside to confront the thief. My personal experience with this is, if they steal, they go to jail. I don't care if it's a pack of gum or a pack of diapers (I've seen both). The word will get out that your store doesn't put up with any B.S. and eventually theft will decrease. I have worked for Wag for 17 yrs. and I have seen just about everything possible in a Walgreens. Boy can I tell some stories.

I HAVE TO COMMENT ON HOW DISRESPECTFUL SOME EMPLOYEES TREAT THEIR MANAGEMENT TEAM! FIRST OFF I AM NOT MGT! BUT IT SEEMS LIKE THERE ARE TOO MANY CHIEFS AND NOT ENOUGH INDIANS AT MY WALGREENS...TOO MANY PEOPLE ARE BICKERING ABOUT HOW MUCH WORK ONE PERSON ISN'T DOING WHILE THEY ARE ALL STANDING IN A SMALL HUDDLE! BUT ANYWAY BACK TO THE MANAGEMENT SITUATION...I ONLY HAVE TIME TO GIVE ONE SCENARIO...ONE DAY I WAS WALKING DOWN THE AISLE AND HEARD A CLERK TELL THE MANAGER ON DUTY "YOU AIN'T NOBODY LIL BOY! GET THE F... OUT MY FACE" NOW, THE STORE MANAGER, 3 CLERKS, AND ANOTHER ASSISTANT HEARD THIS COMMENT BUT NO ONE SAID A WORD..

The only thing that you saw was a guy walk out of a Walgreens and an alarm go off. You did not "witness" him stealing anything. As posters have mentioned, the alarm can go off for any number of reasons. Take your ranting about today's society somewhere else.

See Walgreens is all about the bottom line meaning penny wise pound foolish to the highest extant possible having a security guard at the door
discourages most crooks except the ones who already have been to jail
for other crimes and those crooks are sophisticated enough to remove any security devices that might be on the item. A security guard if hired by walgreens itself wouldnt cost more than $100 per shift so have
him come in after 3 pm which when most school kids are coming out and the evening rush starts problem solved ! well its not so easy for
corp sleazebags who are either to cheap or stupid to implement because
$100 is approx few otc item some cosmetics candies etc which probably disappears in a couple of hours. The only other thing which comes to mind for such complaceny/stupidity is tax write offs at end of the year which prob help this min wage blood sucker turn a even higher profit margin, rip the people of while paying them and stil steal more from the same tax payers thru creative accounting at the end of the year nice huh ?

I work at Walgreens. Those alarms go off all the time, sometimes for no reason. We are supposed to write down every time they do and there is even a category on the official forms where you can mark it as a "ghost." Cell phones can set it off, id cards, tags from purchases from other stores, etc. One time, a manager walked out the doors, the alarms went off, when she came back through them, they did not go off. There is a child who comes into our store often - he doesn't have anything in his possession that would set off the alarms and yet they go off every time he goes near them. As for someone actually stealing, we are NOT allowed to accuse customers of anything no matter what the situation (even in cases of counterfeit bills). If the alarm does go off, technically the procedure is to ask them to return to the counter so that their items can be desensitized. But, if they refuse to come back in the store, or if they continue to walk away, we are not allowed to pursue. Most people just don't want to be bothered so they don't come back - most employees get a little tired of asking. I once reported two boys stealing Monster energy drinks to a manager. When she asked where they were I told her they're right outside the doors hanging around, she said to just let it go, once they're out of the store thats it, and even if they had been in the store we really shouldn't do anything (her words). If someone was to actually come into the store and rob us, we are taught this: do not make eye contact, tell the person what you are going to do before you do it, but more than anything COMPLY! Do not make waves, don't start a commotion. We're not even allowed to keep an eye on people acting suspicious for fear of a prospective customer taking offense. The company itself restricts us from doing anything, whether we care or not.

The Walgreens in New Castle, DE is no different. I repeatedly receive prescriptions for drugs I don't take and the refills I want are never there even though I called them in a day or two earlier. The wait is nearly always one hour. My husband and I take quite a few medications and it would be a nightmare to change pharmacies. I've complained to Walgreens corporate who only refers me back to the store manager who ignores my complaints and has asked me to take my business elsewhere. This pharmacy chain should be investigated before they kill someone, if they haven't already done so.

Very difficult pharmacy to deal with. They make sure you run out of your prescription medication before they fill your new script. They aren't flexible at all and don't see to care about their customers.

I am a share holder of Walgreens and i am in the settlement agreement that was passed. my name is carolyn ruhterford tate and i would like for you to contact me at 4723 Danube Dr. Charlotte, NC.28227 and my phone number is [protected] about my share and profits. You my call in the evenings for consultation on my landline.

On Monday December 4th around 2pm, I had to wait over an hour on the phone for my local Walgreens during the afternoon. The message then hung up on me.

Prices are twice what they are anywhere else! Family Dollar across street and half the price! Last time shopping Walgreens in Springtown,Texas!

they use many ways to cheat people

My medication was ready i came to picked it up they told me a hour the ladies laughed at me and talked about me very rude …. The employees that work here are like kids. They don’t care about their job and know nothing about customer service.

Thank you for ruining our day. My wife takes care of her bed ridden dad and getting hold of you people is ridiculous. 4 times a girl gets on the phone just to tell her that hold. We're trying to sort out his meds he needs and it's hold hold hold. You folk suck

The manager just did not want to deal with it so she threw me out for no reason

This happened about two months ago. The head manager said she would investigate and call back but did not

I was just making a simple complaint about an employee

Pharmacist at two different Walgreens refused to fill a script digitally sent from my doctor of 10 plus years and they lied as to why and performed absolutely NO DUE DILIGENCE, they did nothing other than reject. Both Walgreens are in Deland Fl