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8:25 am EDT
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Gulf Royal Travels & Tourism - Gulf Royal Travels & Tourism L.L.C - Holiday package scam Abu Dhabi

Ridha Namouchi Tel [protected] Email :[protected]@hotmail.com Gulf Royal Travels & Tourism - Gulf Royal Travels & Tourism L.L.C - Holiday Package Scam I bought the holiday package (65 nights for 14000 AED) from Gulf Royal travels at Marriott hotel Abud habi on 21st Feb 2020 I paid all the amount cash.I have used their service once during Feb 2020 to book...

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8:41 pm EDT
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Fairmont Hotel Washington DC - Mother's day cancellation penalty

My wife got sick so we four could not attend Mother's Day brunch. We were charged the full amount anyway by Heather.[protected]@fairmont.com. We want our $393 refunded as we did not enjoy brunch. The hotel [protected]) is not willing to refund the money and not returning our calls. I spoke to Heather on the phone who said she would talk to her boss, despite...

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12:51 pm EDT
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CCI Hotel Rezervation - Over charges a hotel reservation.

Made a reservation for hotel grand cevahir in istambul turkey، tge price was given for 3 nights April 29' May02 for was 209$ . I got a text from my credit card company for charges of 458.82. I called tge CCI reservation [protected]) at once. The agent apologized، asired the charges would be refunded in full. I hot an email cor cancelation in amount of...

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7:11 am EDT
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Polani Travel/ Flight Catchers - PIA Flight

I booked online on or round 25th February and paid in full for a flight only from LHR to ISL, booked with Flight Catcher for PIA flight, travel our 19th May and returning 7th June. I booked and paid with Flight Catchers. Last week I was told the Flight has been cancelled and now PIA are only offering 25th May, which is not acceptable because of commitment...

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4:07 am EDT
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National Hotel, An Adult Only Oceanside Resort - Bed bugs and physical injury

On 12/11/2021, a friend and I arrived at the above hotel, for a reserved stay to 12/18/2021. Over three consecutive days, my roommate woke up to find tiny rust stains all over her bed sheets. By 12/12/2021, we'd figured out the stains were bed bug waste. The hotel manager was unapologetic and claimed he didn’t know what they were. Even after the maid...

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1:10 pm EDT
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Priceline and Hyatt Ottawa - Double billed on hotel stay.

I stayed at the Hyatt Place Ottawa, Ontario on March 17, 2022 and was charged by Priceline and Hyatt Ottawa. I tried numerous times to resolve the matter, but both entities say the other one should not have charged me. And they both refuse to refund me. I contacted Visa and they indicated that the charges are not "recognizable billing errors" because it's not considered an error since both entities believe they should charge me.

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4:28 pm EDT
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GetARoom.com and BookingOnline.com - Hotel booking services

I made a reservation for one night through BookOnline.com at the Courtyard Marriott Boston Bedford on 3/31 to stay for one night on 4/29. When I needed to cancel my reservation the insanity began. I found the charge on my account and contacted them directly. The charge came over as BookOnline.com with the dollar amount and a conf# 576287, which had nothing...

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7:24 am EDT
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Hotel Erwin Venice Beach CA - Sexual harassment

I was contacted by Oliver at the Hotel Erwin in Venice Beach CA, for a legitimate room attendant position. After I was hired, it was very clear that Hotel Erwin wants prostitutes to work on the 5th floor. I have never been so disrespected in my life. It started when a Mexican man that worked as a houseman on the 5th floor started trying to isolate me in...

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3:56 pm EDT
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Guru Oceanfront Vacation Rentals - Myrtle beach!

Room 1054, going in dirty bugs behind toilet silverware wiped off. Coffee pot burned coffee in toaster syrup in it pans wiped out pictures to Bank of America disputed charge complained when we got there navy husband is very ill asked if we could be moved she told me I could leave whenever I want if husband was ill call an ambulance I took him to the...

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4:06 am EDT
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Arcadia Tourism - Service quality

We bought a 10 year contract with Arcadia with the promise of a smooth and seamless service from their end. As long as We follow the policy to book the services We desire at least 2 weeks prior. Since 19th of March 2022, We are trying to book a dhow cruise package with Arcadia for May 2022 which We are eligible. The reservation team says that they cannot...

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1:39 pm EDT
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Vail Resorts - Ski pass

In April of 2021 I took my family to Northstar resort in Lake Tahoe. Everyone had a good time so we decided to buy ski passes for the 2021/22 ski season. Well our house burnt down in the Caldor fire on Aug 13 2021 and we had to move out of state. We never used our passes and are due a refund per their policy. We have gone through all the proper channels are...

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1:27 am EDT
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Andaz Hotel in Savannah GA - Pay for my car.

My wife and I stayed at the Andaz Hotel in Savannah Ga for our 15th wedding anniversary. After a five hour drive we arrived after 5:00 pm and our reserved room wasn't ready. The staff were very short handed. This hotel was not ran like an upscale hotel. We had to stay in another room that night and switch rooms the next day. It was very inconvenient. We...

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2:13 pm EDT
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First Class Vacation - Cruise

In 2019 I booked a cruise for nine of us my daughter who had cancer it was her first cruise eel we were bumped and then than pandemic I have since lost my daughter so she never got her cruise. I have heard nothing from them they have at least ten thousand dollars of my money I want some answers Thank you Shirley J Snyder 17 Nassau Road Lumberton NJ 08048 [protected]

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3:46 pm EDT
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UTO Vacations - Vacation package

I purchased a vacation package to China for 7 people from UTO vacations. After giving them two deposits, they cannot deliver on the promised vacation. They are refusing to refund my money, and instead are trying to get me to change my dates. I don't want to change my dates. It is hard enough to get 7 people to coordinate a trip. They are trying to say that...

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3:13 pm EDT
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Global Exchange Vacation Club - False promises

My wife and I bought a Global Exchange Vacation Club, Powered by RCI in 2018 in San Antonio Texas. We made a down payment and they started taking monthly deductions soon after. Some time after we tried to use our points to book a vacation in Jamaica which turned out to be not what they promised as we were unable to get the vacation, so we spent our own...

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7:36 pm EDT
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Viking Expedition Cruises - Cruise - canadian discovery expedition

I posted this yesterday and it seems to have disappeared so I am reposting. I have talked to 4 people at Viking and I am getting nowhere. We booked the cruise before covid based on information that Viking provided at that time. I quote "Viking offers a variety of excursions, virtually all included in your cruise fare, from RIB sailings and zodiac landing...

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8:02 pm EDT
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Gar Hotel Res - Hotel room booking

I applied for a hotel room for the Hilton hotel in Belfast. I made the booking for 23/24 of March and got confirmation for the date of the booking which was 21/22 of March. I tried calling but the phone number did not work. I then emailed them but the email didn’t work. I then called the Hilton and got an answering service in the Philippine’s who were...

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2:53 pm EDT
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Jettzy Online Travel Agency - Flight booking

Booked Flight Auckland NZ - Denpasar Bali 28/06/2020 return 15/07/2020 Airline Virgin Australia Contacted Airline and they confirmed that they issued credit for above flight cancelled due to Covid. They informed us to release refund they need authrisation from the Agent. Contacted Agent several times via email and ph calls and receive no...

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5:12 pm EDT
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Hotels.com and Marriott Hotels - Failure to provide a prepaid room

My daughter, her husband, two children and a family friend had plans to fly to Ecuador for a week’s holiday down in an apartment we own there. The original plan was to fly on Allegiant Airways from Asheville, NC to Fort Lauderdale on the first flight of the day on Friday March 11 around 7:30 a.m. and then to transfer to Miami Airport by train to take an...

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5:20 pm EDT
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My Trip (Gotogate, ETraveli Group) - Singapore - Refund for unused tickets - khyber

March 4, 2022 - I've received an email from Air Canada confirming that they have already processed our request for a refund. They have refunded it to the Credit Card used by My Trip in purchasing our tickets from them. That same day, I have forwarded the email to My Trip's Customer Support but haven't received any response. I have tried emailing them...

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