Travel and Vacations Featured Reviews
Carnival Miracle - Promised of on board credits
Ok so We had taken a cruises on 3/31/19 Carnival Miracle, so I had written in about the following about the cruise experience: painted our balcony railing the fumes and smell did not allow us to enjoy our balcony, air conditioner went out, they were out side our room for most of the trip with wires and ladders making it hard to get in and out of room...
Read full review of Carnival MiracleHotelPlanner.com - Travel service
Good afternoon, I would like to file a complaint against Hotel Planner.com located at 205 Datura Street 10 floor West Palm Beach Fl. 33401. I was scheduled to stay at the Tropicana Hotel / Casino in Atlantic City, NJ on December 13 thru the 17 of 2021, due to an unforeseen situation (my daughter had to have brain surgery on the 10th of December 2021), I...
Read full review of HotelPlanner.com and 1 commentMillennium Hotel London Knightsbridge - No reservation at hotel when checking in
We booked and paid for this hotel 6 months ago #[protected]. The hotel said they had no reservation for us and we’re overbooked. It was 9 PM at night. We tried to resolve this with Priceline until 12:30 AM. at that point we were asked to leave the hotel with no room or reservation. We were on the streets of London after midnight with no help from you.
Read full review of Millennium Hotel London KnightsbridgeWoodsprings South Hotel - Staff here is rude and prejudice because certain people are treated differently and have special treatment
Made reservation over phone for $418 for 7 days we get to the hotel and I was advised if we wanted housekeeping I would have to pay almost $11 more and they only give 1 role of toilet paper per room and if u do t ask for another roll before 5 u have to wait till the next day and the manager let's certain people stay here even though they don't have enough...
Read full review of Woodsprings South HotelWestlake Resort and Spa - Room and service and ac
From the start when I got into the room it wasn’t the right room I told the front desk, they did nothing to help or accommodate me what so ever I was put in a studio room with four younger kids and no a. Working properly. I waiting and called over 39 times for maintenance to come, they never came. I asked for another room I found on line, that I didn’t mind...
Read full review of Westlake Resort and SpaCCI Hotel Reservations - Added charges
I accidentally booked a hotel reservation through CCI, when I realized what happened and the added charges I tried to cancel. They would not allow me to. So I filed dispute with my credit card(Wells Fargo.) Which after 2 months I lost.
Read full review of CCI Hotel ReservationsUTO - China tour
The tour that Travelzoo promoted was sold to us during China's zero Covid policy. The up sale of tours were also sold to us during the China's zero Covid policy. The tour was even re-offered by Travelzoo after we paid for tour and add ons. Now we are told that because of the zero Covid policy, we cannot take the tour to China that we paid for. UTO refuse...
Read full review of UTOSun Communities LaCosta Village - Rules & regulations resident parking in street
Started 3 yrs ago pulling vehicles in street and not using driveway. Parks in street from 8am to 9pm daily. Rules and Regulations # 11 states no street parking for residents. Spoke to management multiply times and nothing being done. Sun Communities is selective enforcement, amount other issues only certain residents are told about the rules. The no parking...
Read full review of Sun Communities LaCosta VillageSoFLA Vacations - Bait-and-switch to inferior accommodations, tried to convince me it was the same
I recently booked an Airbnb through Andrew Korge and Rebeca Orozco of SoFLA vacations. The process was a little confusing because there were a couple listings with similar pictures, but I booked the one that looked like what I wanted and emailed them with the pictures to confirm that's what I was getting. They replied that, yes, this is what I booked. We...
Hotel.com - Couldn't check in at the hotel I booked, had no assistence and no refund
I was a loyal customer of Hotels.com, i'm a frequent flyer and use hotel.com among other booking platforms. on my last trip i booked a hotel called MK Munich that advertised a self check in until 5am. I had a flight delay, arrived late at the hotel and couldn't do the self check-in. I called the hotel many times no one answered the phone. so i contacted...
Read full review of Hotel.comHotels.com and Garden City - Hotel - [protected]
Hi, I recently made a reservation with Garden City Hotel. I have been trying to cancel and dispute the policy on the booking page. upon reserving my booking for this hotel at no point did I see anything that states I would be charged 20% for wanting to cancel, otherwise I wouldn't have NOT gone ahead with my reservation. however I still need to cancel thi...
Read full review of Hotels.com and Garden CityVail Resorts - Epic pass
I purchased an Epic Pass for Whistler Ski Resort in Canada on Nov 21, 2021. Due to having Covid, I was unable to enter Canada from Washington state. Vail Resorts uses Sedgwick to manage their complaints and they were absolutely useless... they refused to offer a refund of $260 USD for my three day pass. I have skied Whistler for years but after thi...
Read full review of Vail ResortsVail Resorts, Inc. - Epic pass
I auto renewed my Unlimited Epic Pass for the 2022/2023 ski season on 5/17/22. I subsequently attempted to change the pass on 5/27/22 to one for use at a local area only, as the pass was not good at any other ski resort within 230 miles of my house. I was told that I only had 48 hours from the auto renew date to make the change, so they would not honor my...
CCI Hotel RES. - Charges
May 10 night at Double Tree in Ann Arbor, Mi. Made reservation for two night by mistake. Called and cancelled May 11, 2022. I am still getting charged for two night on credit card. tried to call, but can not get through. they keep wanting to make another reservation. I do not need one. I would like a refund on my Credit Card. Have booked before and had no...
Read full review of CCI Hotel RES.Hotel Burbank - Refund of all monies and an apology.
I booked this hotel through Expedia, so it was pre/paid. The hotel said that if I booked through them directly they would extend my stay. Hotel Burbank said I could stay in the same room and I would not have to pay another deposit. However as soon as I did this, The hotel treatment of me digressed. They refused maid service we had ti beg for toilet...
Read full review of Hotel BurbankCCI Hotel Reservations - Bait and switch hotel reservations cost
February [protected] Booked.. City Garden Grand Hotel, Makati, Philippines this third party site added changed the price and added $92 on to a $190 hotel room charge in additional, undisclosed taxes. The reservation was made within 24 hours so neither the booking site or now my credit card company will provide and relief from this fraud. total cost $281.89
Read full review of CCI Hotel ReservationsDays Inn Waco and Expedia - I am unable to get an itemized bill for my recent stay itinerary # [protected]
I am trying to get an itemized bill for my recent stay at an Days Inn by Wyndham Waco. I checked in on [protected] and my check-out was Monday [protected]. It was only 312.27 but I am unable to obtain an itemized Bill. They told me that I made the reservations thru Expedia and they would provide the bill. Your help in getting this would be appreciated. My email address is [protected]@yahoo.com Thank you again Harry J. Diamond
Read full review of Days Inn Waco and ExpediaRoadway Inn Billings Montana - Employee complaint
i have been working at the roadway inn here in billings montana and every thing was going well till the new gm came in and had his buddy start working at the motel well this person would not show up for his shifts and i would have to work his shifts 3 times he did this and there was times ware he would show up drunk or high and he has been rude to gust he...
Read full review of Roadway Inn Billings MontanaKiss and Fly Travel Agency - Travel agent will not release my tickets and has kept $994usd
We booked our flights from LAX to Melbourne on February 24th and were due to fly on June 23, 2020. However, COVID-19 happened all around the world and our flights got canceled (not by us). Kiss and Fly travel agency has not refunded us the $994 USD that we have paid. We then requested more than 20 times via phone call and in writing that they authorize...
Sahara Hotel - Customer service
Exactly 9:58 AM on May 13, we got our hotel door basically kicked in by security and a employee which alarmed me to run to the door as I was NAKED coming out of the shower. They threaten me immediately to open the door in a intimidating voice. When they banged on the door they shouted out “security”. When I slightly open the door the employee of Sahara a...
Read full review of Sahara Hotel- Accommodation and Lodging
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