Travel and Vacations Featured Reviews
AARP Travel - Travel services
We were scheduled into a filthy motel with horrific service. There was mold in the fridge, broken doors, holes in the wall as well as torn, water stained mattresses. We have gotten no help in getting a refund. We have contacted AARP, Expedia and Econo Lodge with no help. Always just brushed off to someone else. This Econo Lodge was downtown Salt lake City...
VRBO/Expedia - House rentals
Within the VRBO website, a booking was made on a property in Mexico. The booking was listed in CDN currency. When the credit card charge was posted, it was in US currency. The amount was greater than acceptable, and the booking was cancelled. The refund was sent along, but incurred several bank charges. The booking was misrepresented, and I have incurred...
Read full review of VRBO/ExpediaBingoBash - I bought four tickets for the coffee cup room, and it normally gives you your tickets back if there are not enough players
I bought four tickets for the coffee cup room and when there are not enough players they give you your tickets back but they never I want my tickets back please, and while I'm at it, I want to complain, about the games' room in messenger, it's been going on for 5 months now every time I press the button for free chips I get a message saying opps you've...
Read full review of BingoBashExpedia and United Airlines - Proper filtering (Expedia) and lack of Information, & surprise Itinerary changes.
On August 24, 2022 I needed to place a flight to Houston, TX from Dayton, OH from the 1st-8th of October. I do not fly very often, once maybe twice a year, so I rely on Expedia to get me set up with good flights. Like on any travel website, you put in info on where to go, so I specially wanted Hobby airport, and not Bush airport. Hobby was much closer to...
Read full review of Expedia and United AirlinesMy Southern Journeys/Digital Vacation Quest - Travel package
We purchased a vacation package through digital vacation quests or southern journeys or whoever they go by now, 5 years ago. We paid it off 2 years ago and we’re looking forward to traveling. When we went to the pitch we were initially saying “no” because it was a lot of money for us at the time. After over 2 1/2 hours of them bringing a new person over to...
Read full review of My Southern Journeys/Digital Vacation Quest and 1 commentVacassa Rentals - Vacation rentals
A check was sent to Vacassa in May to rent a house on Seneca Lake in NY state at The Showboat Motel for the August 13th wedding of my daughter. As of July 5, 2022, I received a letter from Vacassa stating that they no longer supplying a service of rentals for the Showboat & I would have to call them directly to reserve the house to rent for the weekend. I...
KOA Holiday - Staff worker
This is to whom it may concern this is to speak about the service of the employee's here at KOA Holiday in Davenport Florida, I visit many campsites a year with my wife and observe the location also the staff on their job titles, I have been here since August 16, 2022, and today is the August 18,2022 and we have encountered several faults in thi...
Read full review of KOA HolidayTravelAssist - Travel agency
Dear Sir/Madam, I requested TravelAssist for visa services for Dubai. They requested me to buy a ticket first then we will apply for a visa. Unfortunately, I was misled about the ticket information and visa on July 19 2022 and the travel agency violated our terms of agreement – based on our telephonic conversations that can be revisited and reviewed. I...
Read full review of TravelAssistIMG Travel Insurance - Need my claim paid
Bought travel insurance for trip to Mexico.in May 2022. Got sick and had doctor treat me in Pureta Vidanta. He gave me a shot and supplied drug subscriptions to be filled. I filled out and paid for all health services Submitted doctors bills to IMG. Submitted all paperwork they asked for. They have not paid for claims filed in May and do not return phone calls. I think the claim is for about $165.00.
Read full review of IMG Travel InsuranceOojo - Online flight reservation
On February 18, 2021 at 9:42am I sent an email regarding my flight reservation for one of the passengers in the booking reservation stating to change the dates for the flight because one passenger could not fly. I called many time to customer service throughout the whole week nobody answered, I would send emails and none of them were responded. I requested...
Read full review of OojoCCI Hotel Reservations - No rooms available
I booked two hotel rooms through CCI hotel reservations. The stay was supposed to be at Americas Best Inn and Suites Macon. When I arrived there were no rooms available. I called CCI and was on the phone with them for 3 hours off and on. They referred me to their relocation specialists who spent two hours trying to find me accommodations. Finally I was told...
Read full review of CCI Hotel ReservationsTravel Trolley (Southall Travel) - Refusal to give refund despite the destination being closed to tourism due to COVID
In December 2021, we booked two flights to Japan to travel for three weeks in the Autumn of 2022. Sadly, Japan is still not fully reopened to tourism due to COVID which means we cannot travel there for our holiday. Despite this, Travel Trolley, a company we found via Skyscannner is refusing to issue us a full refund. The company is registered with Companies House under the name of Southall Travel.
Read full review of Travel Trolley (Southall Travel)World Travel Holdings - Dream Vacations - Commission
I was a previous Vacation Specialist for Dream Vacations - Oct 2016 - Oct 2021. I became a member of KHM Travel Agency Oct. 2021. I booked a Sandals vacation November 2021 mistakenly under the Dream Vacations agency ID. (auto saved in my computer) I contacted Sandals immediately, I was told all would transfer to the new KHM Agency account. The booking did...
Read full review of World Travel Holdings - Dream VacationsBookaroom - Reservations
We booked rooms at a hotel through bookaroom at the Holiday Inn Capital Hill Washington DC for 7/14-7/18 Because of covid we had to cancel on 7/11. I submitted the required paperwork immediately including medical records proving active covid. They processed 1 reservation (king size room) promptly and we were reimbursed. The 2nd (2 queen rooms) they did not...
Read full review of BookaroomCCI Hotel Reservations - Hotel
On June 25, 2022 at 737 I booked a Red Roof Inn using www.hotelreservations.com, and my credit card was charge. The reservation for the Red Rood Inn, Greensboro NC for Aug 5 -7, 2022. After a 13 hour drive, we arrived at the hotel at 930 PM. We checked in and went to the room. We were appalled at what we saw: The room smelled like mildew. The floor wa...
Read full review of CCI Hotel ReservationsKings Way Tourism & Travels LLC - Package hidden charges
1. False information to avail hidden charges later .When we went for the first time meeting with your representative in September 2021, no one ever told us that we need to pay an additional amount of 499/- as taxes, we are paying the full amount and on top of that we need to pay for every 7 days an amount of 499/-. The team will tell you that to sign the...
Read full review of Kings Way Tourism & Travels LLC and 3 commentsValue Hotel, Holiday Express - Over charging my debit card
On 7/18 reserved a room at Holiday Express in Brighton Michigan on Nemoco way. I was charged pre visit 459.63 that cleared my bank account prior to my visit. On discharge check out I was charged 315.60. I have called ten times both the hotel and value hotel. I have been told it didn't happen or put on hold for two hours. I have attempted to email hotel and...
Read full review of Value Hotel, Holiday ExpressClub Wyndham (now called Travel and Leisure) - New points contract
BAIT-AND-SWITCH tactic used to lure us into new Club Wyndham contract: BAIT: At the check-in building, a Wyndham hostess approached and encouraged a meeting with a Wyndham Rep to ensure that our present contract would not be subjected to new proposed fees (reservation charges, etc.) due to new structure change (more tiers, etc.). She said to make sure the...
Read full review of Club Wyndham (now called Travel and Leisure)UVC Unlimited Vacation Club - Unreasonable fees due to staff being unaware of customer reviews and conditions of the resorts they promote
I purchased a vacation package in Cancun last year that was hiped and completely misleading! As previously duped customers have addressed - I too was pitched a 50% off savings only to read 25% in the contract and advised the additional savings would be through room upgrades at service discounts at the resort.. big lie! In trying to book my 1st vacation with...
Read full review of UVC Unlimited Vacation ClubThe Grand Beach Inn - Hotel visit
On July 12 & 13 we stayed at The Grand Beach Inn for a 2 night stay. They charged us an extra $225.00 fee. They are accusing us of smoking marijuana in our room which we did not! If they had suspected that we were smoking in our room then they should have notified us personally and not just take a housekeepers word for it. I believe they have the wrong...
Read full review of The Grand Beach Inn- Accommodation and Lodging
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