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Travelodge Customer Service

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Wyndham Hotel Group, LLC.

22 Sylvan Way
Parsippany
New Jersey
United States - 07054

Customer Support Phone Numbers

1800 912 4668(Colombia) 0 0
800 854 78544(Costa Rica) 0 0
1800 062 1218(Mexico) 0 0
1800 507 2738(Panama) 1 0
+1 800 525 4055(USA and Canada) 0 0
+1 800 835 2424(Customer Service) 0 0
+1 877 604 0069(Spanish Language) 0 0
+54 800 266 0588(Argentina) 0 0
+55 800 047 4766(Brazil) 0 0
+51 80 077 537(Peru) 0 0
+598 411 002 6916(Uruguay) 0 0
+86 400 821 8831(China) 0 0
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Travelodge Complaints & Reviews

Travelodge / room and amenities

Tr
Aug 30, 2019

TravelodgeOn August 13th to 21st 2019, I was a guest at Travelodge Motel in Jacksonville, Florida near the airport. The employee service was excellent. Upon arrival it was stated to me that every morning the Travelodge guest would have breakfast available to all guest. I went to my room 114 to unpack. The...

Travelodge / no internet, and poor service/ no restaurant (closed)

Je
Aug 25, 2019

As I arrived here at the Travelodge by Wyndham in Montreal (Dorval) I asked for internet and alas no internet, it never downloaded, and when I notified the front desk I was told that was the speed they had here. Than was told there was no restaurant and to go eat at the hotel next door...

Travelodge / Complaint 4281190

Nj
Aug 15, 2019

I called regarding a complaint at Quesnel bc location. i was told I would get a follow up all. The only call I-got was from the hotel I complained about to call me a liar. Needless to say not happy with your complaint process. I called & left a message couple days ago. Of course no call...

Travelodge / poor cleanliness and management was not helpful and false advertisement okay

Cl
Aug 12, 2019

On August 8 2019 we check in at the motel and we and came out to the room and we noticed that the room was unclean their hair in the bathroom. Floors were dirty that air conditioning machine with filthy and the walls with dirty two pillow cases with stained the blankets were gross dirt on...

Travelodge / cleanliness

Ho
Aug 06, 2019

We arrived at the travel lodge and booked in. The corridor on the way to the room smelt musty. As we entered the room it didn't look as clean as we would have liked so I checked the bedding to find stains on the sheets! I went down to reception and they sent someone up to change the sheet...

Travelodge / travelodge refused to refund for disgusting property!

Me
Jul 29, 2019

I reserved 2 nights at TrAvelodge Calgary South for July [protected]. It was my daughter's wedding and I didn't need anything fancy, just clean and comfortable! I checked in, paid, and was disgusted on my way to my room and once I saw my room! The hallway stunk like old beer soaked carpet...

Travelodge / sheets had chemicals that gave me an allergic reaction.

Do
Jul 25, 2019

TravelodgeThe sheets and pillow cases were treated with some kind of chemicals. I had to get epinephrine shot. My face, side stomach broke out in such severe hives. I had to be put on steroids. My boss sent me home. They kept my receipt and paperwork at the desk for the $25 room card deposit. When I...

Travelodge / hotel facilities

Ra
Jul 13, 2019

Dear Sir / Madam, I am writing to you to raise an issue about: Hotel The issue that I have experienced was: Myself and 2 children stayed in a room at the Gatwick Central on June 10th, 2019. After a 12 hour journey from Canada and on checking in I asked the receptionist where the nearest...

Travelodge / owner/manager kenny kalabhal, condition of room

Re
Jul 10, 2019

TravelodgeThe room was filthy. I was exhausted from a long day of driving and trusted the name Travel Lodge. I carried my bags in and discovered the filth after dinner. Too tired to carry my stuff out. I did complain to Kalabhal. He said it was my problem and could do nothing. I am including...

Travelodge / stay

Al
Jul 08, 2019

TravelodgeWe booked a one night on June 29th to get away for the night as we live up near 100 mile house. When we got there at 4:00pm the room was not ready for us and the place was disgusting. We were told to come back in an hour. When we returned there was alot of people complaining. We were also...

Travelodge / hotel rooms

So
Jun 18, 2019

Checked into travel lodge in Edmonton. Went to the room and was disgusted by the shape of room dirty, lamp shades stained and disgusting, screen on window broke and mild around window. Furniture looked like it was from side of road, chipped and old. Bed was lumpy and sheets didn't even fit...

Travelodge / my room/stay

Jd
Jun 11, 2019

I am staying at the travel lodge in Brooks Alberta, 1240 Cassils road east it's june 11, 2019 I stayed in room 123. I chose this motel for its proximity to the highway and because it's a motel and you can park outside the room. Unfortunately my outside door didn't work at all, it was explained that...

Travelodge / filthy rooms, unauthorized, fraudulent credit card charge

La
Jun 07, 2019

On May 11, 2019 I booked a room at the Travelodge at 201 West Glenwood Ave, Turlock, California 95380. I was given the key to a room that was dirty, noisy, and there was vomit on the sidewalk before the door. I went back and asked for another room. The attendant gave me a key to an...

Travelodge / customer service

Gr
May 31, 2019

I call before to make sure there were no hidden fees. My husband was sick so we had to stay in town, May 30 to 31st . At check i had all his documents to check in, I had to go back and forth to get his signature and approvals, it took almost an hour to check in, finally in the room we...

Travelodge / penang

Ga
May 10, 2019

TravelodgeHi, Mr Gan Chin Meng here, my check in date on 10 May 2019 until 13 May 2019, I just check in to the room, I book the room for superior queen but give me superior twin, it's fine. But now, hotel management mention that from 12am till 5am whole hotel will stop for using water, I ask for the...

Travelodge / room was leaking from the ceiling and I had to move myself, I am disabled. no refund for the night of no sleep!!!

Me
Mar 26, 2019

I checked in on March 4 for a 6 night stay. I stayed here last year for Expo West and I like the property, the staff and how close it is to the Anaheim Convention Center. This is a Business Trip and not a vacation. I checked into Room 117 mid afternoon, spent hours unpacking and setting up...

Travelodge / broken plumbing

Dl
Dec 30, 2018

The Room: The toilet in my room didn't flush from the very first use, I had to fill up the Recycling bin with water and dump it in to flush even toilet paper. Within half an hour of checking in (4pm) I walked down and notified the desk and they said they'd be on it right away. After four...

Travelodge / Customer Service

Kh
Nov 02, 2018

I've been coming to this same establishment for more than 6 months now. I book a room every off day. My last couple of experience at this location hasn't been pleasant. I'm not satisfied at all as a Gold Member. I was coming because the customer service was very good. Sat. 10/27 the...

Travelodge / hotel room

Bd
Oct 03, 2018

TravelodgeI stayed at the travelodge by wynham college park in atlanta ga october 2-3. This was the most disgusting place I have ever been in by far. Upon arriving the toilet still had unflushed pee left in toilet.. Roaches everywhere..ac broke would not refund or switch rooms.. Hole in bathtub and...

Travelodge Turlock CA / service

Co
Sep 30, 2018

I'm am very disappointed my last 5 stays with them there has been no towels and or pillows one of these days the room smell super bad. I call them and they would just say eiil bring you the towels and never did. There is also descrimination about appearance of the customers. Cuz they have...

Travelodge / cleanliness was horrible. no parking! bedbugs!!!

Ka
Jul 08, 2018

TravelodgeHad to go to emergency room because I was bitten over 11 times by BED BUGS!!! Place needs a disinfecting!!! Someone is parked in the driveway very had to get into. Was told I had a view of the water and there was not one. When I checked out I told them about the bugs but was not very...

Travelodge Pasadena / hotel service

Bo
Jul 04, 2018

Travelodge PasadenaOn Saturday, May 12, 2018 at about 8:30PM we checked into our room at Travelodge Paasadena, Ca While checking in I asked the manger, Owen, if they had bugs. He said no. They inspect the rooms once a week. I should of checked Yelp before I booked the room. There are several complaints of bug...

Travelodge / been selling drugs lots of noise

La
May 31, 2018

Been spending alot of money with y'all still Galveston loxatopm on avenue u people kept me up allnite illlegal activity going on any possible way I can get a free nite today oj thrusdaus the 1st I don't think this is fair im on room 201 sum people have to work and not keep people up all...

Travelodge / travelodge motor lodge

Ra
May 29, 2018

My brother and I was staying at travelodge near the San Francisco airport at 326 south airport Blvd when the people that runs the place told me I had to get out because of the smell and the mess. There was no smell and we didn't have the place in a mess. They also told me if they had to...

Travelodge Platte City MO / customer service disgusting room conditions

Da
May 17, 2018

Travelodge Platte City MOI booked 2 rooms one for myself and my wife the other for my elderly mother as we were in town from washington for daughter's college graduation both rooms were dirty walks holes in bed blankets bathtub dirty carpet dirty sticky dirty ceiling from old water leak had to buy new hand to...

Travelodge / customer service/manager/owner and his wife

Ms
Apr 27, 2018

I'm new to the city of New Braunfels Tx and online at the time the weekly rates were affordable and convenient. I found out that I needed to extend my and my 2year olds stay, not a problem. I was told several occasions it's cheaper during the week than it is weekend, fine, that's anywhere...

Travelodge / bed bugs ontario hotel 1150 n grove ontario

De
Apr 21, 2018

We couldn't even sleep the bugs where everywhere we asked to be switched to another room They denied it and said if we want our full refund we have to check out at 4 am with three kids this is ridiculous now we don't even know if we brought any since They still Called us back and said we...

Travelodge / overcharge of $68

Fl
Jan 29, 2018

Upon arriving at this hotel I asked the price and the clerk originally said it was $172. I said I couldn't afford that and started to leave. He then told me he would give me a special rate of $63, including taxes. When I checked in I asked for a room with the number "3" in it. The clerk...

Travelodge / room

Ch
Aug 03, 2017

My daughter and I took her children to Lake George N.Y. on July 31 and check out August 2 2017. I had asked for a cot, which we got. It had one sheet on the mattress. No blanket or pillow for that. The bathroom was dirty. Old wash cloth hanging on the shower rod. The room smelled like mold...

Travelodge / my dirty room

Mi
Jul 28, 2017

We booked a night at travel lodge chilliwack and when we got in the room it stunk like dirty old mildew. Then we went into the bathroom and the toilet had urine and pubic hair all over it. The tables had hair and dust all over them. There was dirty used towels still hanging up in the...

Travelodge / unethical behaviour

Jn
Apr 09, 2017

Below is a letter sent to the BBB: On April 6th/2017 I spoke to Neil D'Souza (Manager). After explaining that my parents stayed at the Travelodge twice last year for a total of 5 weeks, I also explained that their refrigerator, microwave and TV did not work either. I also told them about the...

Travelodge / ex-employee complaint

An
Jul 13, 2016

Above everything...I'm not asking for my job back, but I am asking that you hear me out. I came back to that property because I'm familiar with it and know and understand the problems that arise there. That said, when I first started back here, Portia was not consistent in her...

Travelodge UK / debit card fraud

Db
Jul 31, 2013

Travlodge UK allows people to book hotel rooms and make payments WITHOUT verifying card information. I was subject to debit card fraud by four unscrupulous and thieving individuals who used my debit card to pay for FOUR rooms. Upon contacting my bank, I was told that Travelodge confirmed...

Travelodge / customer service

Tr
Oct 27, 2012

Terrible Discriminating Place This was the worst experience of my life. When attempting to check into this location I was meet with hate, extreme rudeness and absolute disrespect. The man attempting to check me in was extremely disrespectful and falsely accused me of not being who I was. He...

Travelodge / horrible experience

Bl
Aug 30, 2011

Travelodge La Mesa kicked out my wife and kids, insulted and abused them, and ruined their vacation. I thought our experience was absolutely bizarre and horrible, but if you look for other comments on Google or travel sites they describe exactly the same scenario, going back years! I found...

Travelodge Website Thame GB / fraud!!!

Rv
Jun 01, 2011

I booked tickets to legoland discovery center online with my debit card via their website which actually goes through merlin entertainment in the united kingdom and right after got a bunch of charges to the travelodge website thame gb on my debit card and they cleaned out my bank account...

Travelodge / unacceptable service

K1
Jan 24, 2011

I booked this hotel through Expedia for 4 nights (12/30/10 through 1/2/11). My son and I were traveling for a long weekend. On our flight out to Phoenix, we were delayed in Philadelphia for 29 hours. We contacted Expedia and in turn, they contacted the hotel which held the room for u...

Travelodge / changed bookings

Je

In August, on our behalf, my niece booked 5 rooms including 2 family rooms for the weekend September 25th at the Innkeepers Lodge in Liverpool. This was for family from various locations for a family party and was a good opportunity to spend time together. Subsequently Innkeepers Lodge wa...

Travelodge / dirty

Bc

we stayed for one night in a family room in this travelodge in the city of Preston we arrived late as we had traveled over 200 miles. once we stepped inside the room (216 )it smelt very strongly of disinfectant as if they were trying to disguise another smell by using large quantities of...

Travelodge La Mesa / very bad customer service

Er

The manager of Travelodge La Mesa, an Indian by the name of Anal Shah, has a habit of asking people to leave the hotel for no particular reason. It has happened to several travelers (You can read about their experiences on travel sites such as "Tripadvisor"). I also had a very bad...