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Sonic Drive-In Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Sonic Drive-In

300 Johnny Bench Dr
Oklahoma City
Georgia
United States - 73104

Customer Support Phone Numbers

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Sonic Drive-In Complaints & Reviews

Sonic Drive-In / customer service / address: 1515 malvern ave hot springs ar 71901

Ro
Oct 05, 2018

I have had problems with this Sonic on 1515 Malvern Ave in HS AR. I've spoke with Gary the Manager in the past. Seems it goes on deaf ears. I feel no one cares or no one is listen. Customer Service sucks at this location. Employees such as Amanda Buffington has attitudes. The manager...

Sonic Drive-In / the whole store

Ja
Oct 05, 2018

I never have a problem when coming to Sonic but it seems like someone woke up on the wrong side of the bed. The heavy set manager was rude when I said my burrito was burnt. He had onion breath when he was speaking to me. Also, I don't even understand how they passed health inspection. I...

Sonic Drive-In / long wait, low quality food, rude employees

Yo
Oct 03, 2018

I stopped in with my son for a treat after school(we never eat out) and when we parked I pressed the red button which took about 5 minutes for someone to response and when she did I started to order and she cut me off and rudely said, can't hear ya! So I spoke up and leaned closer and she...

Sonic Drive-In / long wait, low quality food, rude employees

Yo
Oct 03, 2018

I stopped in with my son for a treat(we never eat out) and when we parked I pressed the red button which took about 5 minutes for someone to response and when she did I started to order and she cut me off and rudely said, can't hear ya! So I spoke up and leaned closer and she cut me off...

Sonic, 4439 N. Harrison, Shawnee, OK / foot long cheesesteak

Ja
Oct 03, 2018

Sonic, 4439 N. Harrison, Shawnee, OKFirst, let me preface this with that about 95% of the time I'm satisfied with my service and purchases at Sonic and unfortunately those go untold until now. So there's that. Today was a let down. First time purchase of a foot long cheesesteak. Looked nothing like the pics. Girl at the...

Sonic Drive-In / manager in duty

Sa
Oct 02, 2018

The female manager who was working tonight At 11250 Westheimer was extremely rude she pressed the button to click me off the speaker after I waited for 45 minutes for my food ! She never apologized and she had a very terrible attitude. I'm a frequent sonic customer but I will make sure to...

Sonic Drive-In / lazy and unhelpful employees

As
Oct 02, 2018

On October 2, 2018 I ordered a meal and 5 beverages in the drive through. When the employee began handing me the order she gave me a procession of individual cups. When I asked for a drink carrier she told me the box beside her was empty and she could not go get me one, although only one...

Sonic Drive-In / disrespectful carhop

Ja
Oct 01, 2018

I went to the sonic #1702 in Broken Arrow Ok last night and ordered cheddar peppers and asked the girl to bring Ranch and marinara sauce. She brought me my order her name is Jasmine. And forgot my Ranch and marinara. I push the red button and had to ask again they said they would have it...

Sonic Drive-In / food

Br
Oct 01, 2018

My most recent visit at the neodesha is store was disgusting. In the lasy month i have eaten here every meal was cold. Cheese hard. And managers being rude. The fries and tator tots were not only cold but tasted of old grease. The cheeseburger was cold and I threw up half way through...

Sonic Drive-In / not receiving all our food and waiting for 20 minutes in drive thru

Da
Sep 30, 2018

We were the only ones in drive thru. Waited 15 minites for a girl to take the order.in the mean time four cars drove off. The girl then opens up window and says is this your order? Ok at this point we were the only ones in line. R these people on drugs ? Is what we were thinking. Then when...

[Resolved] Sonic Drive-In / customer service

So
Sep 29, 2018

I took my kids to Sonic for half price shakes 9/29/09. The stall said half price shakes after 8pm. I was charged the full amount. I talked to the car hop who advised those stopped after Labor Day and they must have missed taking that one stall sign down. I requested the manager and he said...

Sonic Drive-In / service

La
Sep 28, 2018

I went to Hesston, KS tonight for dinner. Waited in the drive up line for over 25 mins for food then the person at the window didn't know what was what when giving us our food. Misplaced our card for just a little bit. Then when we drove off we didn't get our full order. We will NEVER go...

Sonic Drive-In / continually slow service and wrong items

Ke
Sep 28, 2018

I use the Sonic Drive in in Oak Hall, VA for lunch when I want a burger because it is the only one close to work. The wait is always long after paying for the order and usually an item is wrong or missing. It's really not that hard...what is wrong with this place? It's not like this i...

Sonic Drive-In / their employees

Br
Sep 28, 2018

It sucks to say I been going to this sonic for years and the new people they got are really rude they are always fighting out in and out of the store when family's are their the employees smoke drugs everywhere drink in public in uniform it's sad I don't know why they keep those people...

Sonic Drive-In / burnt cold dogs and rude service

Da
Sep 27, 2018

Sonic Drive-InThe person taking the order was very rude. And we had to ring back in for him to fix the order. Then we tried to order more and he still hung up on use. Our corn dogs were also burnt. We had order 16 corn dogs for 50 cent corn dog day. He tried not giving us the discount. And it took them...

Sonic Drive-In / refusing to take survey free 44 tickets

De
Sep 27, 2018

9628 Tehama ridge pkwy in Fort Worth refused to take a survey coupon for a free route 44 unless it was from there store only. I think that was bad customer service and lost all resofor this location. Mater of fact I am holding 8 of these just from this location so I go or went there a lot...

Sonic Drive-In / order not complete as charged

Ke
Sep 26, 2018

Sonic Drive-Inon 9/24/18, we made an order to go, drove off and drove for 26 miles before arriving home only to find that we did not receive all of order. Needless to say we didn't drive another 26 miles to just to pick up the item we didn't receive. The sad part is that my stepdad is under hospice and...

Sonic Drive-In / cleanliness

Br
Sep 25, 2018

I went to sonic on highway 41 in ringgold ga on September 25th and while I was waiting I counted 5 roaches crawling on the drive thru menu and the ordering box! And this is after about a month or two they failed the restaurant report card. That is the nastiest thing ever! I will not be...

Sonic Drive-In / the fried food as in the corn dog and onion rings

Je
Sep 24, 2018

Sonic Drive-InI'm having to submit a second complaint because it takes these people 10 minutes to bring out food. And I understand that everybody else is in front of me and that kind of thing and I understand that there's other people in front of me that's acceptable however what's not acceptable i...

Sonic Drive-In / service and food

Wa
Sep 23, 2018

My husband and I were at Sonic this evening. We went through the drive through the drive through and when we pulled up the young lady came on the speaker and said can you hold on one second, so we sat their for about 5 minutes and as we were sitting there waiting a young lady came out the...

Sonic Drive-In / quality and service

Be
Sep 23, 2018

Sonic Drive-InI will start with the person taking the order missed hearing an item and I did not notice until the order came out. No problem reorder the missing item. Next I bit into my BLT and noticed it tasted a bit burnt. By that point my husband had eaten half his burger and realized he didn't even...

Sonic Drive-In / double bacon cheeseburger

Va
Sep 22, 2018

Ordered a double bacon cheeseburger with ketchup only and a med ff from the sonic in Abilene Kansas when i got to work i couldn't even eat the bacon cheeseburger. I found mayo and ketchup on it which at first i just scrapped it off the top bun but when i went to eat it the bacon was raw...

Sonic Drive-In / no service

Ch
Sep 22, 2018

At 11:46 pm at a Sonic Drive In I attempted to order a large drink. A young man came out and told me they were closed and were no longer taking orders. I pushed the order button again and this time a young lady came out and said they were closed and they do not accept any orders after...

Sonic Drive-In / food and accuracy

Mc
Sep 21, 2018

Sonic Drive-InMy husband and I decided to stop here to grab dinner. He ordered a Double Burger(#2) with no ketchup, pickles and tomatoes and when we get home there is tomatoes on his burger. My burger looks like it's been thrown around. I ordered a Reese's sonic blast and it looks like crap. No whip or Cherry. Pretty disappointed. This location is on Golf Links.

Sonic Drive-In / it took about 40 minutes wednesday just to get me and my friend cheese fries

No
Sep 21, 2018

I went into drive thru because the boards went being answered I waited there for about 10 minutes then went through the drive thru I was there about 25 minutes to get my order placed while a lady looked at me and then looked away like I was my there a girl behind me had a call in and they...

Sonic Drive-In / breakfast

Mr
Sep 21, 2018

Sonic Drive-In- Sausage Toaster sandwich: a little burnt -no honey mustard that was ordered and on receipt -GreenTea with Raspberry: regular ice when asked for light ice I Had been wanting sonic breakfast all week long. Waited til Friday. Rushed over and was highly disappointed. Plus the carhop didn't...

Sonic Drive-In / window person

Bb
Sep 20, 2018

I went to Sonic in Middletown tonight around 8pm to get half price milk shakes and I also had a coupon for a free one I received on my phone. Will I redeem my free coupon for the shake and I told the cashier that I had one while someone got on the speaker and said " you got a free shake" I...

Sonic Drive-In / happy hour

Je
Sep 20, 2018

I placed my tea and slush order at 4:00 PM and was charged regular price. The time is in my receipt. I asked the manager about it. He said the system cuts it off at 4. But isn't the 4:00 hour the LAST MINUTE OF HAPPY HOUR? Regular price shouldn't kick in until 4:01 PM. The sign needs to be...

Sonic Drive-In / their customer service

At
Sep 19, 2018

On 3 separate occasions I've gone through the Sonic drive thru and they insist on touching my food without gloves. When I say something they apologize or say that didn't touch it when I clearly just watched them do so. After they made my ice cream cone a second time, I asked for a cup...

Sonic Drive-In / food

Gl
Sep 19, 2018

Sonic Drive-InOMG, went to the Sonic in Capitol Heights today at 12:13 pm, Check# 1001736 and Ordered #2, waited about 15 minutes. (I am thinking this will be better than the last time, getting fresh food). They did not have any ice cream, (how funny is that, every time you come into this establishment...

Sonic Drive-In / different things

Lo
Sep 19, 2018

i went 3 days after the opening. went thru drive-thru. ordered the #1(cheeseburger) I wanted a cheeseburger with ketchup and mustard only nothing else on it, tater tots and diet coke. I read the screen while the person took my order. it said exactly what I ordered. got to window, paid and...

Sonic Drive-In / cooking of product

Ja
Sep 18, 2018

Sonic Drive-InOn 9/18/2018 8:34pm, at the sonic in festus, mo 63028. My receipt reads, 136 davyn, st1 dtl1, chk 616, and receipt id# [protected]. My family, and I went through the drive thru to order a late night dinner for ourselves. Customer service during this time, was good. After we get our food...

Sonic Drive IN / bacon melt slinger and fries

Bo
Sep 18, 2018

called today to complain about horrible, burned to crisp, burger. The bun was dry, cheese wasn't melted. Fries were rubbery and c old. The manager I talked to hung up on me several times and laughed at me. IS THIS THE BEST YOU CAN DO????????? That employee needs to go. Rude scum bag. $7.75...

Sonic Drive-In / experience

Em
Sep 18, 2018

I am an avid Sonic go-er and this experience was so horrible that I might not ever go back. For starters, the lady who took my order was very rude and kept interrupting me. I only ordered a drink and a small order of Cinnasnacks. It took nearly 15 minutes and my food was cold when I bit...

Sonic Drive-In / 12710 state highway 249 houston, tx 77086 united states

Ro
Sep 17, 2018

I just came from Sonic and as I unwrapped my burger at home, I was very disappointed that the lettuce was wet it seemed like welt old and the mayo and ketchup was way overboard. I had stopped coming to this sonic in northwest Houston long ago cus of their food was sloppy as they prepared...

Sonic / customer service

Do
Sep 16, 2018

My friend and I went to Sonic in Pittsburg, CA. I could not get the store #. I was so looking forward to enjoying one of your hamburgers/cheeseburgers. I ate at one of your establishments in Texas. Well, we ended up very disappointed that we went. She is from the southern states so she wa...

Sonic Drive-In / service nacogdoches tx

Jo
Sep 16, 2018

I pulled up to Sonic and finally got a response from pushing the red button about 3 minutes after I pushed it. I ordered food. 40 minutes later the food came out. It was all cold except for the pretzel sticks. The chicken sandwich was not made the way it was asked. They came and picked up...

Sonic Drive-In / service

Ta
Sep 16, 2018

Complaint on sonic on dowlen in Beaumont Texas. Listen, I have traveled around the US for business and this is by far the WORSE sonic I have ever been to. Not kidding even a little bit. I go to sonic (not this one) EVERYDAY for a sonic coke. I worked 12 hours today and told my co workers I...

Sonic Drive-In / wrong order

Ac
Sep 15, 2018

Order date...9-15-18 Millbrook, Al Sonic... I ordered and paid for a super sonic double cheese burger and received only one meat patty...Didn't realize it until I had driven back home...Please send me a coupon for a free super sonic double cheese burger...If not, then a refund will...

Sonic Drive-In / cheese burger

Dg
Sep 15, 2018

Went to sonic drive thru and ordered the cheese burger special and was told they didn't have a special on at the time. I was in a hurry so didn't have time to argue so ordered a regular cheese burger and tots. When I got up to the pick up window, I told the young man that I had just seen...