Sonic Drive-In reviews and complaints 2
View all 1800 complaintsSonic Drive-In - Poor customer service
I placed an order via sonic app and I waited almost an hour for an employee to tell me that they only had 2 ppl working and that they were only serving drinks. I still wasn't refunded for my order. Why is the restaurant open for business if they can only serve drinks?
Desired outcome: I'd like to be reimbursed $8.80 for my purchase.
Sonic Drive-In - iced coffee/ cold food.
I ordered a large vanilla iced coffee. I was given a medium. I told the guy who brought it out to me! He went& got a large. It was soo much ice packed inside that I couldnt even put my straw in. I guess it was a small he poured in the large cup& just added a whole cup of ice. I'm pissed I paid $3.19 plus tax. I didn't want to give it back a 2nd time b/c I feared something might be done to my drink. This is the 3rd issue I have had with this sonic. I literally go to sonic at least 4/5 a week. I will no longer order food nor drinks just get my bag of ice. Food was also cold as always. Always a long wait! No complaint I have ever filed has gotten a email, phone call or nothing! I guess you guys just don't care!
Latest Sonic Drive-In Reviews
Ingredients of the sonic burger General manager Order not made correct multiple times Customer Service is the Plumb Line of any Business Disappointed AGAINGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!