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Sonic Drive-In Complaints & Reviews

Sonic Drive-In / burnt onion rings had no receipt

Jo
Jan 13, 2019

Sonic Drive-InWe stopped at our local Sonic. We ordered to Chili's, two sliders, and in order of onion rings. First no lights on the sign menu so we could not see what to order. We got our bags and went home. Opening the bag revealed burnt black onion rings. Opening the Chili's one was half full one wa...

Sonic Drive-In / no service

Kr
Jan 12, 2019

I got to the resteraunt around 230pm. By almost 330pm my order still hadn't been brought out. Looking inside showed employees standing around talking. I am extremely disgusted with this location. This isn't a one time thing. Every time you go, your order isnt correct or service take...

Sonic Drive IN / management

Li
Jan 11, 2019

Hello my name is lionel cantu I was recently terminated for cursing. Was wondering why I was the only one terminated, when I had advised the gm more than once that there was a manager (thomas garcia) and a car hop jason that were selling drugs in sonic and nobody was terminated. Also we...

Sonic Drive-In / food

Su
Jan 09, 2019

Sonic Drive-Inwhat would you do if you was given this? would you eat it? I got 3 of these. I know you dont care its all about that paycheck. I called the store they said they would give me 3 more hotdogs after this I never want to see another hotdog just my money back store address 3521 sangani blvd...

Sonic Drive-In / burger

Ka
Jan 08, 2019

I ordered the car hop double burger special. Told the girl clearly when ordered wanted only light mustard. When got the burger it also had ketchup and pickles. Pushed the order button and told them. Said they would fix it for me. Waited ten mins and nothing. Stopped a car hop and said she...

Sonic Drive-In / product and service

Ma
Jan 07, 2019

The new sonic in beaumont california is the worst fast food restaurant I have ever visited. After a disastrous first time of waiting over twenty five minutes in the drive thru, to finally reach the window to be given the wrong order twice and then having to reorder at the window and wait...

Sonic Drive-In / two double cheeseburgers 11.89

Ja
Jan 07, 2019

I have never, visited a sonic before. I have a colleague, that raved about your double cheese burger, and shared that there is one close to my home, so sunday 01/06/2019 sunday night. I craved a good cheese burger. So I put a baseball cap on and schlepped out the house, for great burger on...

Sonic Drive-In / my family went to sonic in the valley and we had a bad experience

Cr
Jan 06, 2019

My family went to sonic in the valley and we had a bad experience Why we had a bad experience with them is it took for ever to order our food we never had a bad experience at that location and the bathrooms were locked so I went to get someone to unlock the bathrooms and who unlocked the...

Sonic Drive-In / milkshake

De
Jan 05, 2019

On January 5th at approximately 3 a.m. I'm sorry 3 p.m. I purchased a strawberry cheesecake milkshake with chocolate chips from the Sonic on Taft in Wichita falls Texas when I received the milkshake I received it with no whip cream I asked the manager to remake it or refund my money and...

Sonic Drive-In / service

Ju
Jan 01, 2019

I pulled up to place a order on January 1, 2019 and they keep ingoring the red button and i was just told there not takeing orders but yet the other people who just pulled up next to me just placed there order and the the car next to them just placed there order ..the manager just came out...

Sonic Drive-In Arab, AL. / steakhouse burger

Ho
Dec 30, 2018

Sonic Drive-In Arab, AL.My son n I live in the country, I've been very ill. So he went to Sonic in town to get me a steakhouse burger because it looked so good. I asked for the onions not to be grilled. That's the only difference I asked for. He came home with what looks like a dollar children's burger. No onion...

Sonic Drive-In / frito chili cheese pie

Sm
Dec 18, 2018

Ordered two frito chili cheese fries w/onions and jalapeños at store on 10411 Sorrento Rd., Pensacola, Florida and there was hardly any chili on n them. Very disappointing to say the least. My family and friends stopped there after leaving the library today. Everything else we ordered was fine...

Sonic Drive-In / gloves

Jo
Dec 15, 2018

The Sonic in Whitehouse tx doesn't make their cooks wear gloves when cooking or putting food together and it's absolutely disgusting and I'd like something to be done about that. They don't wear gloves and they touch the burgers and hot dogs bare handed giving out germs that could...

Sonic Drive-In / my birthday shake

Ce
Dec 15, 2018

I got to the sonic in ingleside tx & the girl took my order as I was telling her about my free birthday shake she told me I had to order it on the app, I try doing it and call her outside because the system was down she said she couldn't help me anymore and there was no other way if I...

Sonic Drive-In / employee fraud

Sh
Dec 14, 2018

Someone filled out a job application at a Sonic in chattanooga tn. This was a paper job application. This was in June of 2017. I have complained to the ftc as well. I would appreciate this websites help in this matter. The Sonics are a fast food chain. I have complained to idtheft.gov a...

Sonic Drive-In / drive thru purchase

Am
Dec 14, 2018

I ordered a steak house bc cheese burger with mayo mustard ketchup and pickle. The condaments were all in a blob in yhe middle of the burger the bacon was burned I could barley bite thru it the burger was only like warm not very hot at all very dissappointed these restraunt workers out...

Sonic Drive-In / troy alabama

Za
Dec 12, 2018

Sonic Drive-InI did an application for Sonics and came to my interview, the manager told me to give him a call on the weekend, I did and he said he hadn't looked at the applications so I waited and continuesly asked about my application and he didn't want to reply or he'll just throw me off so I gave an...

Sonic Drive-In / store closing before time

Gl
Dec 09, 2018

Late Saturday night 12/8/2018 me and my family decided on late dinner. We arrived and the store was closed before 10:30. I'm sure the store wasn't suppose to be closed. Employees were leaving and they shut the lights off. This is crazy because my kids love sonic and couldn't get any...

Sonic Drive-In / employment

Be
Dec 09, 2018

I was recently fired from Sonic Drive-In located in McMinnville, TN. To start this process. I had asked for the the Crew Leader position. I was already working the hours and completing the task of a Crew Leader; the only thing I lacked was the pay for which I deserved. I am a full time...

Sonic Drive-In / frito trash and the help

Do
Dec 05, 2018

Today at lunch I ordered two jr. Frito burgers and two small Frito pies at the drive thru. Instead I got four Junior Frito wraps. Plus the girl on the speaker could not talk loud enough so I pulled up to the window. she whispered all the way through my order and still got it wrong. That'...

Sonic Drive-In / service

Kj
Dec 03, 2018

I ordered two #10s (just the sandwich), for which I had a BOGO free coupon. As I was ordering the young man who was taking my order (Kevin) kept interrupting me which was very irritating, but I tried to ignore it. I proceeded with my order and requested that pickles be added to each...

Sonic Drive-In / hair was on my burger and there was mayo on it when I said no mayo.

Ja
Dec 03, 2018

On December 3rd at 11:48 a.m. I went to sonic and when I bit into my burger there was hair on it and there way mayo on it when I said no mayo. I'm mad because I didn't pay for there to be hair on my burger, and I said no mayo. I'd like a refund or a new burger with no hair and no mayo. I...

Sonic Drive-In / breakfast slider

Al
Dec 03, 2018

I went to the Eustace Tx sonic on 12-3-18 at 7:45 am I went in the store because they have a drive through or you can go inside because it is paired with a gas station and the line outside was long and i was in a rush. I went inside and ordered 2 breakfast bacon sliders and a sweet tea I...

Sonic Drive-In / customer service

Au
Nov 29, 2018

Sonic Drive-InI'm complaining because no one has yet to contact me. Response (11/10/2018 10:22 PM) Dear Austeena, Please accept our sincere apologies for the less than desirable experience you received at Sonic Drive-In. We strive to provide exceptional service and take your feedback very seriously...

Sonic Drive-In / managers reaction to my complaint

Ja
Nov 29, 2018

Got home to find II had sliders instead of cheeseburgers and called the manager. He told me I ordered sliders and I told him I ordered double cheeseburgers (like the ad on tv) He told me he took the order and I ordered sliders. Told him I was not going to argue with him, but I would never...

Sonic Drive-In / gave me wrong order

Ma
Nov 28, 2018

Ordered cinnamon sugar pretzel roll with cream cheese instead I got a corn dog charged me a dollar 99 with tax never got my order instead a corn dog also no receipt get back up to the same Sonic today at home about it they said I needed receipt but they never gave me received with the corn...

Sonic Drive-In / twist tie off bread found in sandwich

Er
Nov 26, 2018

Sonic Drive-InOn 11-25-18, I ordered a crispy tender sandwich and an oreo shake. When I started eating my sandwich, I broke a piece off of it and ate it in small pieces. When I got ready to eat the other part of the sandwich there was a twist tie that goes on a bread bag on my sandwich. I called the...

Sonic Drive IN / burger combo

Ka
Nov 26, 2018

This past saturday I got there right when breakfast ended and lunch started, because that's when lunch is the freshest. I ordered the sonic with cheese burger combo, with mayo and mustard, and all the vegetables. Well once I got home (which is less than 2 miles away) I realized the...

Sonic Drive-In / breakfast order

Mi
Nov 23, 2018

Sonic Drive-InI ordered a #16 bacon and egg Toaster . I ordered my bacon well done, in which, clearly it wasn't. This is meat and it should be cooked completely to avoid getting sick. This is my second complaint in less than a month. I am officially done eating Sonic Drive in for now! I also sat here...

Sonic Drive-In / employee

Ke
Nov 20, 2018

I came to sonic drive in this morning and there was a gentlemen in working today and I asked him can he remake my food because it was incorrect and he had reacted with a attitude saying your burger was made the way u ordered it and if I remake it again I would have to charge u for it. I...

Sonic Drive-In / service

Le
Nov 19, 2018

I called to let the manager know that my cheesesteak coney didn't have my peppers and onions on it, and I didn't really have any cheesesteak on my buns. He asked me if I was gonna bring it back and I said yes, I tried to ask him if I needed to bring my food and Receipt back but before I...

Sonic Drive-In / burgers onion rings and service

Wy
Nov 12, 2018

We sat in stall 14 for greater than 5 minutes while the screen said we will be with you soon. So then we went to drive thru, we placed our order at 1136 and did not receive order until 1151. Upon getting home( we live about 3 minutes away)our burgers were cold and onion rings were burnt...

Sonic Drive-In / food

Ki
Nov 05, 2018

Sonic Drive-InI went to sonic and got home which all Sonics are at least 20 miles away. My onion rings were burnt and VERY greasy. So i talked to the store manager. This was at the Sonic in Mcgregor, Tx. The manager stated thats how their onion rings come out. I told him he should be ashamed to serve...

Sonic Drive-In / service

Jh
Nov 03, 2018

On November 3rd, 2018 at around 4:25, I pulled into the Sonic Drive In at Britton Rd. in The Village Oklahoma, and placed an order for a Lg. Coke with Easy Ice. After waiting 15 minutes for my drink, they brought out the wrong order (Dr.Pepper) and there was soda spilled all over the...

Sonic Drive-In / fries, ice cream, kids meals

Ja
Nov 02, 2018

I rarely complain. But we are disappointed every single time we come to sonic. My kids see the advertisements for the new toys on the screen that are supposed to come with the kids meal, and every time we get the same old ninja turtle stickers/trading cards that we have been getting for...

Sonic Drive-In / corn dogs

Mi
Nov 01, 2018

They had a special on Corn dogs halloween night so i ordered a dozen to share with my coworkers during my lunch break when i got them back to work they were saturated with oil and cold in the middle i could not bring them back to complain because my break was over and i had to get back to...

Sonic Drive-In / food and services

So
Oct 30, 2018

Yes I am a serve man and I stop there on my way to air port and I am deaf they may have not understood me.I order the double cheese combo meal three of them with shakes. And they not what we got. We got three chi dogs and fries and the shakes. I would of returned but I had A plane to catch...

Sonic Drive-In / sausage egg and cheese burrito

Be
Oct 30, 2018

Sonic Drive-InThe breakfast burritos have become smaller and smaller every time I visit. This time it was practically a rolled up tortilla with hardly any eggs or sausage and no cheese. This is very disappointing. I do not appreciate them wasting my money for a rolled up tortilla. It was not worth the...

Sonic in Walters OK / service

Am
Oct 29, 2018

I have been here 3 times in the last year and the service is horrible. I live near one of the best sonics in the state in frederick, ok. The one in walters is horrific. It takes 39 minutes to get drinks and an ice cream. Tonight we sat for 10 minutes before we even had our order taken. All...

Sonic Drive-In / very poor service

Co
Oct 27, 2018

Went and made my order waiting almost 10 minutes for my order. When the carhop came out I told her I needed to pay part in cash and part on my card she said it was no problem. So she went back in another 15 minutes passed she came back out and said she could do it but was going to have to...