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Sonic Drive-In Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Sonic Drive-In

300 Johnny Bench Dr
Oklahoma City
Georgia
United States - 73104

Customer Support Phone Numbers

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Sonic Drive-In Complaints & Reviews

Sonic Drive-In / very poor service

Co
Oct 27, 2018

Went and made my order waiting almost 10 minutes for my order. When the carhop came out I told her I needed to pay part in cash and part on my card she said it was no problem. So she went back in another 15 minutes passed she came back out and said she could do it but was going to have to...

Sonic Drive-In / classic philly cheesesteak

An
Oct 26, 2018

Sonic Drive-InIm really disappointed in this product. First of all i had to wait for it to be cooked in the drive thru took about 8 minutes. Then there is very little meat on the bun. When you close the bun together you cant even tell there is meat on it. Nothing like the picture. Way to much mayonnaise...

Sonic Drive-In / the assistant manager cussed us out for laughing at my friend when he mixed up his words

Ra
Oct 25, 2018

My friend was laughing because he stumbled over his words while trying to order and she came out and said "if you don't stop with the [censored]ing attitude i'm going to ask you to leave. We're teying to take your order and you're being dumb" honestly, customer service is never a problem...

Sonic Drive-In / gooey corn dog

Ch
Oct 24, 2018

I just came from the Sonic drive-in in Poteau, Oklahoma and experienced my first problem with a sonic order. I ordered 3 corndogs and when they arrived, they were gooey inside from being undercooked. I called the carhop and showed him the corndog and he said he would take care of it. It...

Sonic Drive-In / wasted my time

78
Oct 24, 2018

Was trying to order on app and app wouldn't show Ross rd location so I called and they told me to drive up there. When I get there they try to fix my app location and it wouldn't work so I said I'll just order anyways. When I hit the red button to order and ask for a sonic blast the girl...

Sonic Drive-In / my hamburger is raw tried calling the store in oak grove missouri but of course no answer as always

Li
Oct 23, 2018

Again my hamburger was raw and of course no luck calling the store cus they never answer my daughter almost took a bite out of it I'm making a report to the health department I've been a manager in the food industry for 25 plus years I usually let what ever mess up they have and let it go...

Sonic Drive-In / rudeness

Yo
Oct 23, 2018

I placed an order for 4 footling chili cheese dogs. The lady repeated my order the way I asked for them and when they brought them out, they were regular size. I let her know she brought the wrong size and she was rude stating well you should have know by the price you paid. I said for all I...

Sonic Drive-In / customer service and food service

Mo
Oct 23, 2018

I recently visited your Sonic location on Wilson ave in Chicago. I ordered a Double cheeseburger meal with mozzarella sticks. It took over an hour for them to prepare my food. After numerous of attempts to get the attention of the employee, they continued to work on other orders. I...

Sonic Drive-In / the whole establishment

Ca
Oct 22, 2018

I guess the reviews in Google about this sonic is absolutely correct and it's sad that corporate could care less. After living in the south as long I have and never seeing a Sonic in such sore dismay I was extremely surprised that one actually existed. Not just is the establishment trash...

Sonic Drive-In / didn't get my order

Ka
Oct 21, 2018

My husband and I stopped at Sonic in Wamego, Kansas about 2:30 this afternoon. We simply ordered 2 route 44 drinks and there were orders of food placed after our order and they were delivered before ours. The menu board said our order was being delivered and I waited several minutes and it...

Sonic Drive-In / foul language being heard at the pull up window

Ec
Oct 21, 2018

I pull up to the present window and I hear loud obscene words. And I mean loud with complete disregard to the fact there were customers present. This has happened a many times before. But the manager who runs it doesn't care about complaints. Please do something about this poorly ran...

Sonic Drive-In / service

Br
Oct 21, 2018

Wichita ks 67218 (Harry) It took 3 times to get my order correct. A simple order 2 dr. Peppers 1 limeade 2 corn dogs. It took over 10 min for first try. The service of this sonic has went down in last 2 months of visiting several times. Need to find different restaurant. I am Done Sonic!!! It i...

Sonic Drive-In / cheeseburger

Um
Oct 21, 2018

I ordered simple cheeseburger with mayo, no lettuce.. when it was brought out, I paid, the cathop asked me if I wanted my change and I said yes. I opened the burger and there was lettuce, no tomatoes...I read the ticket, it was input correctly they just made the burger wrong. I wish they...

Sonic Drive-In / card charging

Br
Oct 19, 2018

I know of 2 people in Norman, Oklahoma, including my son, who have had charges on their credit card after visiting North Porter Sonic yesterday. Both had to cancel their credit cards. I am seeing several posts related to this and others having to cancel their cards. I just don't want to...

Sonic Drive-In / service an food worst ever

Ba
Oct 17, 2018

Service an on 3 different occasions I waited over 30 mins to get my food An tonight we went An waited one hour an the host came out an asked what we was waiting on an I stated my food I ordered from the board they had no clue what my family had ordered Last week we went An the milkshake...

Sonic Drive-In / removing the brownie master blast

Cl
Oct 17, 2018

I am very sad y'all removed the brownie master blast from the menu. It was my all time favorite. I'm pretty sure y'all took the brownie master blast off of the menu because y'all introduced the Oreo cream filled cone, which in my opinion isn't as good as the Oreo blast. Y'all could take...

Sonic Drive-In / service

Mi
Oct 17, 2018

Went to sonic at 7:20 this morning, sat there for 23 mins before i called them . I ordered cups of ice and a breakfast sandwich, 3 cars next to me came and went, they told me she was literally on her way out the door. I waited another 5 minutes and called again. I got the same answer and i...

Sonic Drive-In / product and service

Br
Oct 15, 2018

well to start with I have went to the sonic drive-in at 1515 arkansas blvb texarkana, ar . several time due to being so close to home ! a couple of times i have been there and i get home and my order was wrong or the left something off. one time i had a foot long chili cheese coney and they...

Sonic Drive-In / customer service

Sh
Oct 14, 2018

The employees at this location were slow, careless, and unfriendly! There were male employees that had their pants sagging below their butts and a couple of them were pulling them up multiple times as they were walking in and out of the building. From the time I ordered my food through the...

Sonic Drive-In / poor servce and unauthorized credit card charges

Ma
Oct 14, 2018

We stopped at Sonic located at Buda, TX and ordered 3 small chocolate shakes on Oct 13th at around 11;pm.via the drive thru. First off, the person who took our order got it wrong because she was too busy on her cell phone. When I checked my bank statement I discovered that I was charged 3...

Sonic Drive-In / service

La
Oct 14, 2018

Arrived at the Warren Arkansas Sonic on Oct.14, 2018 at 9:15 push button to order around 9:30am another vehicle came push button order was taken right then and there but am still waiting. I feel like I was and were over looked. At that point I lift the sonic.This is something should never...

Sonic in Sedalia, MO / ordered double burger got single burger

Su
Oct 13, 2018

Went to Sonic in Sedalia, Mo. and ordered 2 double super sonic cheese burgers and received 2 single burger ones. Did not realize this until I was home. They were also cool to the taste. I thought they brought them out to quick. I'm assuming the burgers I received were already prepared and...

Sonic Drive-In / manager chris walker

Cw
Oct 13, 2018

The manager Chris Walker of the Sonic Drive-In off Hwy 34 in Terrell, Texas has been having an affair on his wife Carrie Walker with my now ex girlfriend Brittany Robison who was fired for sexual harrassment but hired back multiple times as long as she kept having sex with Chris Walker!...

Sonic Drive IN / supersonic double cheeseburger

El
Oct 12, 2018

Burger patties we're over cooked. Hard as cardboard. The preparer had to have known the burgers were overdone when they were put together. Really? The Sonic in Kansas City Ks on Leavenworth Rd is a joke. I bought 2 and both were pitiful! This isn't the first time I've had problems with...

Sonic Drive-In / possible stolen card information

Er
Oct 12, 2018

Hello! Today my boyfriend and I went through the Sonic located in Sioux Falls, SD on approximately 10-12-18 at 0628. While we were in the drive through, my boyfriend paid for the order with his card (ending in 3210). The cashier was a petite female with mulatto skin tone, black hair, a...

Sonic Drive-In / service

He
Oct 11, 2018

[censored]ed up attitude messes up order really bad then comes back out take are food back after they just got done telling us we can keep are food I never go back and I be sure to tell everyone I know not to go there the nerve I people have that work there someone needs to show this team the...

Sonic Drive-In-2928 / management

Dc
Oct 10, 2018

New manger that took over this location from the previous manger is constantly yelling at her crew not helping them and not attempting to learn the system and she is also the mother in law of the manager in fort Stockton who was thinking of quitting then other manager is fired he's happy...

Sonic Drive-In on Kirby in Memphis, TN / the size of the sundae cups now.

Ni
Oct 10, 2018

Sonic Drive-In on Kirby in Memphis, TNI went to sonic to purchase a hot fudge sundae and a strawberry sundae. They were 1.79 each totaling 3.91 with tax. The cargo can out with these little cup maybe a 4oz cup. I would like to know when did you all start serving this small cup for the full price. You have lost a customer that...

Sonic Drive-In / manager

Da
Oct 10, 2018

Manager Juan Esparza at the Sonic Drive-In, 9080 FM78, Converse, TX 78109, was supposed to give me an interview Wednesday. But do to his unprofessional ways left an hour early knowing he had an interview with me and the other manager there did not help me at all. I was left in the heat...

Sonic Drive-In / blasts

St
Oct 09, 2018

Hello I have been a frequent visitor of sonic when I lived in Oklahoma and I was so excited to see they were in the northern states when I moved to ohio. That being said, I have experienced some of the rude staff at the locations here. every time I have ordered a blast, either here in ohio...

Sonic Drive-In / the footlong philly cheese steak,

Br
Oct 09, 2018

Sonic Drive-InI went and ordered 1 classic and 1 spicy.Now Im trying to figure out how you can call them foot longs when theres not any meat on the ends.You get more onions than you you meat.So you you should have just put it on a regular hot dog bun.I feel robbed and i want my money back.I got 2 route...

Sonic Drive-In / food and drinks

Jo
Oct 09, 2018

The cheeseburgers were so salty that we couldn't even eat them, I had to keep eating other foods such as the fries to help with th massive salt intake we had my husband added he felt like he wanted to have a heartache after trying to eat the burger and as for the ice tea it had so much...

Sonic Drive-In / double cheese burger and 2 sonic cheese burgers

Li
Oct 09, 2018

Arrived at Sonic at (3057 E. Texas St., Bossier City, La 7111) 4:09:28, Check #726281 Our Cheese burgers were burnt and dry with little to no mayo and ketchup. I was so upset. The day we went was a half price burger day, however; not at the time we went. It appeared to me that the meat wa...

Sonic Drive-In / customer service

Cy
Oct 08, 2018

Employee taking order rude and drinks rate funny. Very disappointed in the service I received today. The name on the receipt is Emily with number 90 before it. Worst service ever received from sonic. I stop at sonic every day I work to pick up drinks for me and my co workers never have had...

Sonic Drive-In / philly cheesesteak

Ja
Oct 08, 2018

Sonic Drive-InI ordered a Philly cheesesteak and fries from the Hewitt, TX location. The food took more than 10 minutes to come out, and when it did, it was not the cheesy, jalapeno delight that I expected to see. Instead, there was no cheese and no jalapeno, and not much meat. I asked the carhop if she...

Sonic Drive-In / customer service

La
Oct 07, 2018

Went to Sonic around 6:30. I was told by a white male that they could not take anymore orders because the kitchen was backed up with orders. I drove over 10 miles to visit this restaurant and to be greeted in such a unprofessional way is so heart breaking. If this is how this busine...

Sonic Drive-In / wrong order 3 times then refuses to give free refill

Sa
Oct 07, 2018

I went there and ordered 2 cheeseburgers. They were both wrong. Then chili cheese fries with jalapeños, that was wrong as well. Then I ask for refill, and they said they do not give free refills. I've worked at Sonic for 6 years in Spring Hill, TN and if we refused refills we would get in trouble!...

Sonic Drive-In / service

Ly
Oct 06, 2018

I went to a sonic drive thru (217 s. Air depot Mwc, ok 73110) twice today and both times horrible service!! First time I was there waiting on my order for over 10 minutes and they weren't too busy!! This afternoon when I went, I was telling my order and they just said my total while I wa...

Sonic Drive-In / food / customer service

Ma
Oct 06, 2018

I often come to sonic in lake city Arkansas. And it's the same thing every time. Cold food and a long wait plus poor service. I ordered 2 breakfast burritos a 2 drinks and I've been waiting for 16 mins. The carhop was very rude and unprofessional. It saddens me be cause I worked at thi...

Sonic Drive-In / service

Sh
Oct 05, 2018

The service at my local Sonic is the worst service I have ever had anywhere. There have been at the least 4 bays out of order for over two months, it takes a very long time to get order and about half the time the order is wrong. I drove up to drive thru today and waited five minutes and...