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Waffle House reviews 656

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7:22 am EST
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Waffle House [censored] you

Worst place to work at. Manager Mikell Robinson doesn't give a rats [censored] about his restaurant or his employees. Place is dirty as [censored]. Mild and mildew under the place where you wash the dishes, the tea is never made right, big flakey floaties on top. Customer always complaining how sour it is. Don't ever eat the ham... Well the city kind if it's green and don't have a smell to it, it's ok. He has the woman bust there [censored] while he sits in his office and watches porn and other videos. Paychecks are wrong half the time. And if you do extra work so that it looks better in there, he doesn't care. Place is a joke. Oh yeah and he blocks his co-workers which is [censored].

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7:24 pm EST
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Waffle House Worst Waffle House ever

The place was a mess few folks at tables all the other tables were filled with dirty dishes was not allowing dine in service which has happened several times at this location only had 2 people working no manager waiter walked away in the middle of me trying to order my food didn’t even get our drinks till half way finished wife’s coffee came when we was leaving her gravy the waiter said it was extremely hot to be careful but it was cold as ice how do u serve cold gravy didn’t have half of the items on the menu that they actually had I have tried to go to the thomasville nc location several times and get turned away even though they have folks eating the waiter even said that it was a health hazard to be in there corporate needs to step in and put people in there that knows there job and how to execute it and enforce there policies before they loose this location

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Update by Kevin Lynn Mills

Stay away form thomasville Waffle House

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9:51 am EDT
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Waffle House Not a Rockstar

I guess I’m spoiled being from Atlanta and having a 20 year grill master at my local WH.

August 19, 2023, Unit # 1452 Harrisburg, PA.

First, the counter was a complete, disgusting mess when I sat down. Eventually, my waitress “Cream” did wipe it down and took my order. I ordered one scrambled egg with cheese, bacon well done, hash browns well done and white toast. Pretty simple straight up order. BTW, it was not busy for a typical Saturday morning.

Waitress brings the bacon first, half is cooked, the other half of each piece is uncooked curled fat. She looks at my face, hands it back to the grill guy. He puts the bacon back on the grill, burns them more, but doesn’t even attempt to flatten out the curled up fat. Wise decision would just give me another order, cooked properly, Nope. The hash brown were burnt crisp. After requesting my toast, it shows up, cold, butter unmelted. I barely ate my meal. Waitress never asked me my thoughts, just removed the untouched bacon and cold toast. Also, there was a Rockstar grill operator cooking, but he clearly needs to be retested or he just doesn’t care about what he is serving the customers. I guess I’ll reevaluate eating at a WH north of the Mason Dixon line.

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Waffle House complaints 653

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11:44 am EDT
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March 23 2024 @ 10:25 got here and was waiting to place an order 2 waitresses Lacey’s and another Ariana both were black! They just stood there and debated amongst themselves who would take my order but really didn’t want to! This is this best tasting Waffle House with the worst waitresses! I have had trouble with the big one before she got upset because I...

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12:30 pm EST
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My check was short for the week of February [protected]. I have called and called only to keep hearing the same thing, " We will fix it or the person isn't in at the moment". The out come us the same I am still short on my check. I worked double shifts for that money so I could pay my rent and utilities. But even though I worked and it's owed to me I now am...

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10:18 am EST
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placed an online order on 217/2024 at 7:07 a.m. I was given a pickup time of 7:38 a.m. My order was not ready and I waited an additional 35 minutes before my entire to go order was ready..…. As 15 of those minutes were literally waiting on one side order of sausage gravy. On all three orders, eggs were extremely overcooked steak was extremely overcooked...

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Is Waffle House legit?

Our verdict: Complaints Board's thorough examination reveals Waffle House as a legitimate entity with notable strengths. Despite a 4% resolution rate on customer complaints, which invites a closer look, Waffle House stands out for its commitment to quality and security. Clients considering Waffle House should delve into its customer service record to gauge compatibility with their expectations.

Waffle House earns 91% level of Trustworthiness

Perfect Trust Endorsement: Waffle House achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Waffle House. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Waffle House's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Wafflehouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Wafflehouse.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Waffle House and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Waffle House has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 4% of 653 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Waffle House protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Waffle House. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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11:42 pm EST
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My grandson was eating at waffle House a couple of Saturday's ago and he paid for his food with cash, well his father sent his credit card with him to purchase him a to go order which was placed well the credit card didn't go thru and the staff told him (mind you he's only 16) he could bring the money back by the end of the shift. well he gets home his dad...

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6:42 pm EST
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My husband and I stopped in at the Waffle House on Winfield Dunn Parkway in Sevierville TN at 5:50pm on [protected] and they had one side of the restaurant shut down. One of the customers that is always there every time we go told us to go ahead and sit where they had chairs crossed so no one could sit there. The lady looked at him really mean. We stood there...

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4:47 pm EST
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To whom it may concern, Good day everyone on, December 31, 2023, My wife and I traveled to Atmore Alabama like you usually do, We saved our appetite for Waffle House Unit 1969 only this morning we were surprised by the treatment we received from the manager Tyler Sage. Two Military gentlemen founders of Waffle House in 1955 which lasted 69 years set a...

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4:46 pm EST
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I have been a customer of Waffle House for a very long time, and I was saddened when my sister and I where at our (used to be) favorite store (1046 in Pensacola, Florida) at the time and decided we would have to find a new store to frequent due to the actions of 2 of their associates. I have been dwelling on this situation for a few months, and I feel the...

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11:09 pm EST
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Waffle House Bad food. Bugs

We ate at the Waffle House off hwy 65 at exit 46 in TN. The hash browns were too done, the bacon was black in places. My husband never got his waffle. We could see the cook and he over cooked the waffle someone else got. Then as I was paying, I look behind the waitress to the cooking counter and saw a big bug crawling around! That made me sick. The date and time was. 12/29/23 @ 3:30 pm on Friday afternoon. The time before we ate there it was great. But it was around 12 noon.

Desired outcome: Have an inspection of this Waffle House and correct the issue of the bugs. So unsanitary. And teach the cook how to cook food.

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4:18 pm EST
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I went to walffe house about 230o'clock am I ordered 2 waffles a bacon egg and cheese sandwich amd biscuits a Texas bancon staeak melt with grits and gravy they were horrible there first and four most my husband can't eat eggs but the biscuit and gravy have eggs in it amd tast l8ke they used same tingles to cook with so they sitting not eaten the waffle wa...

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12:25 pm EST
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Food was disgusting hashbrowns were burnt and black and eggs were rubbery and tasted horrible my husband and I ordered dinner Saturday night we went in it was about 740 ordered and were over charged we got 2 two egg breakfast and waffel and I have never had a problem. Until then. I've been coming here for years and this was the worst food I've ever had from any waffelhouse.

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12:30 am EST
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12/3/2023. After attending a gospel concert, I wanted Waffle House. Since I visiting the area, I just chose the one closest to me. It was just me (68) and my 80 year old almost blind friend. We were at the 2000 E. Irving Blvd, Irving, TX location. I have always loved Waffle House... pretty good food for a good price. I was SO disappointed at thi...

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2:17 pm EST
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My mother and I (age 94 and I am 75) were regulars for breakfast in the waffle house in vestavia. aroung the first of November we began to get greasey and overcooked food. They had hired a new employee, a black female that was cooking strips and strips of beacon without cleaning the grease off the grill, leavving the hashbrowns yellow greasey, my grtill...

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10:58 am EST
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Waffle House Refused service

#2294

On 10/31/2024, I walked in to #2294 and sat down. Only second's later the waitress, Lailani, began yelling and shouting at the Cook, Tom. She was on the verge of screaming. She went on and on. Not stopping for a moment. After a short time I spoke up and said 'you can't do this in front of customers.' After that she completely ignored me, refused service. And she continued to yell and shout, on and on.

It was the Cook who took my order. He told her several times to take my order. She refused. After he took my order, he told her several times to write up a check/ticket. She refused. She continued her yelling and shouting. Finally I told the Cook to make the meal to go.

She didn't charge me. Still, no check for records. Offered no apology, only cutting sarcasm. The Cook and waitress were the only employees there.

Yesterday I went in and there she was.

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Update by Degree
Jan 06, 2024 3:03 pm EST

Also,

The waitress, Leilani, should be fired.

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12:17 am EDT
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Waffle House Service

I have been to the Waffle House on Carmichael Road in Montgomery, Alabama twice and still have not gotten to eat there. The first time we waited 20 minutes and still had not been served or ask what we wanted. Second time we waited 10 minutes for a table to be cleared so we could sit down. When we finally got seated the cook loudly told the server not to take any more orders. We then got up and left.

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Degree
Hudson, US
Jan 06, 2024 2:56 pm EST
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Correction:

The date of incident was on 10/31/2023.

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2:46 am EDT
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Hi I worked at waffle house in Irving texas in July of 2022 during my time there I went above and beyond as it was my first job ever I was 16 years old and I was constantly harrased and yet I still did everything and more for them i was supposed to be a server only but I also ended up having to be the cook a few times when ours would go out to hook up with...

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11:48 am EDT
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My email address is [protected]@yahoo.com Mondy, my friend, and I stopped at your Waffle House after being at Shans hospital all day for apt's. No one was there but us at the time. This was around 4:00 pm. As we entered the building the sun was shining through the front window. We wanted to sit in the back of the restaurant where we would not be in the sun...

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12:28 pm EDT
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Waffle House Service

I was sitting at waffle house and the customer to the left and right of me and I were discussing politics. A manager intervened and said if we continue to discuss politics that we would be thrown out due to Waffle House policy. My question-- is that true that I am not allowed to discuss politics --per Waffle House policy and if I do would I be thrown out ?

Todd Ladin [protected]

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1:17 pm EDT
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We ordered a kids breakfast meal with bacon but they didn’t put the meat in there I ordered on burger with eggs and my fiancé ordered steak cheeses eggs meal we never got the meat for the kids meal, the total was 35.71! There’s a service charge for 2.98 a to go fee 2.98 other taxes for 5.96 and an inclusive tax for 2.83! Can someone give me a call about this

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2:29 pm EDT
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Yesterday 10/19/2023 my mother and I went to this location after I took her to her dr. appt. My mom is 86. As we began walking in all we heard was loud loud music. Once we we in and got to the table, the waitress started talking but we couldn't hear what she was saying. I asked her could she turn the music down and she said no because people paid for that...

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11:57 am EDT

Waffle House customer service and food

on this day october 19th at about 11:00 i ordered a texas bacon patty melt plate i waited for my order the cashier on this first shift which was an african american young girl i couldnt get her name because she was covering it up but she had an attitude the whole time and when my food was done she handed me a singe sandwich with no bag and said good day i ordered a plate mind you and where is a bag for my food so i explained there mistake and she caught an attitude with me again the manager of the store interveined and he evn caught an attitude and screamed at me when they finally fixed my order the african american girl threw my food at me this is unnaceptable if this lady is not removed immediatley from this location i while a class action lawsuit i dont want no money i jus want her terminated asap this is a true story u can check the cameras to coobarate what im sayin i hope this issue will b ressolved immediatly thanks!

Desired outcome: i want the casheir a young african american female who work on october 19th at 11:00 clock to be terminated immediatly

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Overview of Waffle House complaint handling

Waffle House reviews first appeared on Complaints Board on Dec 19, 2006. The latest review Two waitresses was posted on Mar 23, 2024. The latest complaint employees was resolved on Feb 14, 2018. Waffle House has an average consumer rating of 1 stars from 656 reviews. Waffle House has resolved 30 complaints.
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  1. Waffle House contacts

  2. Waffle House phone numbers
    +1 (877) 992-3353
    +1 (877) 992-3353
    Click up if you have successfully reached Waffle House by calling +1 (877) 992-3353 phone number 0 0 users reported that they have successfully reached Waffle House by calling +1 (877) 992-3353 phone number Click up if you have UNsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone number
    Customer Service
    +1 (866) 204-5393
    +1 (866) 204-5393
    Click up if you have successfully reached Waffle House by calling +1 (866) 204-5393 phone number 0 0 users reported that they have successfully reached Waffle House by calling +1 (866) 204-5393 phone number Click up if you have UNsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone number
    Gift Card Helpline
  3. Waffle House emails
  4. Waffle House address
    5986 Financial Drive, Norcross, South Carolina, 30071, United States
  5. Waffle House social media
Waffle House Category
Waffle House is related to the Fast Food Chains category.

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