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Waffle House
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Waffle House
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J
12:25 pm
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This review was chosen algorithmically as the most valued customer feedback.

Waffle House - Customers turned away

Wh in zebulon, nc seems to be in a downward spiral… I am a regular who has seen multiple times 2/3 of the dining room closed and roped off to prevent use, with 6 staff on duty… when asked, they always say they are training… but watching them shows a different story… frequently, potential customers leave without getting a table since only 3 booths are open...

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J
8:29 am
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This review was chosen algorithmically as the most valued customer feedback.

Waffle House - Terrible service

On Thursday, April 7, 2022, I went to to the Waffle House #867 on Fieldstown Rd. in Gardendale Al. I entered and a black male employee sweeping the floor directed me to a table. As soon as I sat down a black female employee told me I couldn't sit there. The BM asked her why, but she never answered. I told them that I would just get my order to go and walked...

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F
4:28 pm

Waffle House - i went by there a few times from 1am to 3am and they are stating that they are closed

store number 1930 on 43 Ventura Drive in Rocky Mount

I went by around 1245 am on 04/07/22 to get an to go order, people are in the building wiping tables and as i go in the lady stated that they are closed. This has happened on may occasions . How are you closed and people are working in the inside and on the outside walking around. Gas is high and when you call they will not answer the phone. If you are closed i think if you should put a sign on the door or have all lights out or answer the phone when people call to let them know you are closed. And kill the attitude...

Desired outcome: i dont want anything, just want to let you know whats going on

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R
4:02 pm

Waffle House - Door locked this morning at 8:10AM and couldn't order on phone also.

The newer W/H located on Hwy#14 in Greer, S.C. beside the QT station was not open for service this morning. There were employees in there that saw me come to door and tried to come in, but they ignored me. I tried to call their phone number (864) 531-0033 and a recording was saying that they aren't taking phone orders but i can come in to order. Is this new location closing down already? I have got to hear the excuse on this!

Desired outcome: Close the new store down if you can't do better than this.

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A
8:42 am

Waffle House - Not serving meals at 7:00 am

3-17-22. Store 668 in Forrest City AR not serving at 7:00 am in the store. “ To go only.”

This has been going on for months. The man without teeth who appears to be the manager says he is short staff and cannot serve anyone… not even someone at the counter. I counted 5 employees. One cook one manager and at least 2 servers . The manager could cook or serve too. You will not have a full staff in today’s environment. Open up whatever seats your staff can serve. It appears the staff including the manager does not want to work and make due with the staff he has. There’s a constant stream of cars pulling up and leaving without food. I work in the area and have observed this same situation for months now.

Desired outcome: Talk to manager and open counter or tables as able.

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L
11:33 pm

Waffle House - Bad business period

Hi I called in and ordered a Texas cheese steak platter with no bacon and covered hashbrowns at the Avalon Blvd store in Milton FL when I got there the cook had an attitude and was yelling to the waitir out loud to quit calling he also said fucking people want to wait until 9 o'clock at nite to eat yeah that's what your job is shouldn't matter what time anyone eats y'all are open 24 hours then I get my plate it is burnt I mean black as can be the cheese steak was and no covered hashbrowns either I couldn't even eat it it was so burnt I had already paid for it or I wouldn't of paid for it

Desired outcome: My money back or a waffle house card or something but really doesn't matter about that this guy does not need to be working no waffle house with that type of attitude

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M
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Waffle House - Service and cleanliness of prep area

On the 26th of February, my husband and I ate at the Waffle house in Horn Lake, Ms., I do realize that all business are busier than ever. We ordered the all star meal. The eggs, and hash browns were brought to me, either the server forgot my bacon and waffles or the cook was behind. by the time I got my order, my eggs and hash browns were cold. I had asked...

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D
10:31 pm

Waffle House - ;the way i was spoke to by the son of the manager he a so called a cook

on feb.19 2022 at store1576 in long beach ,ms . i told the server i did not want the young man cooking. my food .Could get the other cook on duty .at that point i was told the young man told me to go down the road and eat at another W/H i have been going to this W.h. since it open .Then i spoke to Chris when i walked out i could feel noting would be done. i feel the cook should be written up, but nothing will be done this company must not need my few penny i spend their .

'''''''i.

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S
2:29 am

Waffle House - Employee manager discrimination

I have been working for waffle house for seven months feb 16 was my bday we got slammed and I had a big group come in to see me for my bday well the other waitress was being a complete jerk went and called my boss district (Whitney) and only told her one side of the story she was also in the store telling customers how lazy I was well I got told to clear the dish pit by 12:21 or else I would be suspended until further notice well her and the cook decided to close down I was going to stay and help her even though I did all my dishes I grabbed a plate off the counter she came running over and jerked it out my hand I told the cook to give me my money and he refused so I left and now I've been on day two of suspension the big boss Derrick hung up on me and my manager has been changing my hours and I have proof the district won't answer my phone calls last week she told me she was taking me off the god damn schedule I have mental illness I am shattered

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Waffle House - Veteran's Discrimination

On Feb 14, 2022, at 12:45 at stopped to eat at store number 309 and discovered that the manager discriminates against Veterans. I heard the manager tell the waitress that she don't give a Veteran's discount unless pressed to do so. I overheard her telling one of the employees this. Yet, an older black man walked in to pick up a take out order and asked the waitress about a military discount and was given one. When I get ready to pay, they were hesitant about giving me one. On the way home I called the store to ask if they gave a military discount and was told no, then was told only to Active duty with ID card. When I attempted to call the Norcross office and explained to Amber why I was calling and that I needed to speak to someone about a Veteran's Discrimination in one of your stores she sent me to a recording. I called back and told her that I wanted to speak to a person not a recording and was sent to the recording again. I called the third time and got her name and told her that I was going to be contacting an attorney and that I would be using her name in the suit. She told me to have a good day and hung up. I need someone with some kind on authority to call me within the hour, or I will be contacting an attorney and the proper federal agency in reference to this matter.

I normally eat at Waffle House 1-2 times per week. However, if I don't get some satisfaction on this mattion, I'm going to also put an editorial in the local newspaper and list it several times on Face Book. I served through 3 wars and I am not looking for anything special, however, I am extremely Offended that a young manager who has probably never served in the military being so calised toward the military and in a store located just a couple of mile outside of Fort Jackson (the largest Infantry Training Base in the US).

Sincerely,

Robert McKnight

803-269-3893

108 Stephenson Lane

Columbia, SC 29212

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D
9:57 am

Waffle House - Casa de Waffle Picante Sauce

Went to the Waffle House at 2020Flat Shoales Road, Conyers GA. Ordered the Fiesta Omelet. After receiving my omelet I ask for the Casa de Waffle Picante Sauce. To my utter disbelief they said they will not be getting it anymore, and gave me 2 packs of the worst sauce I have ever tasted. I will be going to the IHOP now to get their Western omelet with Picante Sauce. No need to respond, unless you get the sauce back. Dave.

Desired outcome: Get the Casa de Waffle Picante Sauce back into your stores.

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S
10:29 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Waffle House - Less employees talking and more action needed cleaning tables and waiting on customers

First we waited 15 minutes to get someone to clean our table other tables still had dishes on them, then another 15 minutes for someone to take our order other employees gust standing around talking I did not see a supervisor on the floor we were getting ready to leave dirty dishes still on several tables.8:45 am Waffle House Patterson street Valdosta Georgia

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A
3:15 pm
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This review was chosen algorithmically as the most valued customer feedback.

Waffle House - A race problem when I went to order food

I went into your waffle house store on 20 Auburn Park Drive, Auburn, GA at 5pm yesterday. I step in the restaurant and waited 30 min before order was taking, there was only 6 people in restaurant. There was a cook name Bret, he was cooking. This cook had no problem cooking the white people food. He got their food out without an issue. So the waiter call my...

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R
1:22 pm
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This review was chosen algorithmically as the most valued customer feedback.

Waffle House - Incredibly ignorant employee and manager!!

I'm not sure if the last complaint I filed went thru so I am going to submit another. Our Family of 7, 5 residing in Missouri and 2 residing out of state met in the late morning on January 18th at the 9700 NE Barry Rd, Liberty MO address. We ordered food and put a dollar in the juke box to enjoy a dance while we waited for our food, as we have done at every...

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ADVERTISIMENT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Waffle House - Service.

I'm a recent widow, I'm 57 and my husband July 8 of 2021. Our 2 beloved dogs passed away in Dec of same year. I'm grieving all 3 and have nobody. Relatives or friends. Anyway I went to the Waffle House on Barrett in Marietta and told a waitress the last dog passed away. She then goes over to her friends and says "now she's talking about her dead dog." Her...

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This review was chosen algorithmically as the most valued customer feedback.

Waffle House - Skyler (waitress)

Hello, my name is Erika Smith and I0 own a business in downtown Dawsonville and have been a resident for 18 years. first let me say I love Teresa and Elaine and as you may have guessed I frequent there very often. the Russian cook comes to my store often with his wife. so the incident in question goes as follows, we came in as usual (my partner is legally...

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R
4:23 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Waffle House - Breakfast

Had ordered breakfast to go from Signal Man Rd Chat. TN and again got home no meat. left out of order. This has happened numerous and they will do nothing even when we take breakfast and showed them. My bill to *$19.52. I'm want this resolved. Robbie Green. 423-400-8470. Waffle House I use 423-756-9547. This is very annoying, they need to pay attention to to go orders.

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A
3:50 pm

Waffle House - Not being served

I arrived at the Waffle house on Smokey Park Hwy. in Asheville NC at 10:15 a.m. on 12/31/21. They were busy and I waited in a chair by the wall until a bar seat was cleared. The dirty plates were finally cleared at the bar by 10:35 with 6 workers behind the counter. I moved up to the end bar stool then. The bar was never wiped off. A 3 party group came in after me and found a table before me since I was there by myself. As I sat at the bar the 3 party already had been served food. I sat and waited. I waited until 11:15 with no acknowledgment whatsoever of my presence waiting to place my order. After a hour passed I left with never being served. This was a bad way to spend new year's eve morning! I will not go back there.

Desired outcome: Better service

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Update by AliceA.
Dec 31, 2021 3:51 pm

Service at Smokey Park Hwy. Waffle House Sucks!

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S

Waffle House - Service

We visited store 772 at 1230ish on 12/27/21 and we were ignored while the staff waited on customers who sat down after us. No big deal until we noticed the other tables had their drink order taken and their coffee was made and delivered to them before anybody even spoke to us. We left and went to a different location. There was plenty of staff on duty and only a few customers in at the time so they saw us. Very disappointed in this location.

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Waffle House - Service on Christmas Day

I went to Waffle House on Christmas Day located at 860 Glenwood Ave Atlanta Ga 30316 i arrived there around 2:45 pm The employees were arguing using
Profanity It was horrible I ordered my meal It was served in a to go container The hash browns were cold I didn't say anything to employees due to the
Arguing taking place I frequent this Waffle House but have never experience this before
Please contact me at 678-732-4239 cell

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