Popeyes

I can't believe you got rid of the Cajun rice that probably helped make Popeyes as successful as it is. You are bound to lose some business, I know that I mainly came for the Cajun rice and until it comes back, no more greasy, meatless chicken from Popeyes for me! Along with no more Cajun rice, the employees at the Champaign Illinois Popeyes are very rude. Your large sides aren't very large anymore either. Terrible service and small portions with no Cajun rice are enough to say bye bye to Popeyes until the return of the rice.

I went to Popeyes on 7/22/2021, Place a big order at the walk in counter with a nice young gentleman, He took my order and went to ring me up, started punching numbers in, said they didnt work, he couldnt get the till open. He turned to his manager (female) and said his numbers wouldnt work, so she put hers in, said hers wont work either, she walked away complaining and was saying, we gonna have to wait til such and such gets back. She then got on her phone and called someone for their numbers, the y didnt work either and once again said we gonna have to wait for someone to come back. I just told them to forget it and walked out.

Hi team,

I placed online orders for sea food which was showing processed on my mobile phone apps at southfield popeye location on 7/12 at 8:31 pm. When I arrived at the window the ordered food wasn't available. I asked for refund instead working on my refund, the employee closed the window on my face saying go n check ur apps for any refund. Whole crew was very rude and non cooperative with no customer courtesy.

Anjum [protected]

The rewards program is impossible to use.By the time you get off of the page to get the code and get back on, you get a new code.Also, the sign in Sherman Tx stays filthy inside.I have told the manager and employees.

I visit your store #13394 on Mountain Industrial Boulevard on 7/11/21 at 6:17 pm. I wanted to tell you how unsatisfied and disappointed with the services that I received today. I was told before I place my order what product that they didn't have before I place my order. I order a 2 piece spicy two thigh and red bean and rice with a dr pepper. After getting home I have a thigh and drumstick without any biscuit and red bean and rice that had uncooked rice that was stuck together with the red bean covering it to cover up the stiff rice. The product that I received was awful. I know this is a new location, but it still needs to be able to offer better services. My order # was 68. This location needs to do better with the services and the products that go out. I'm unable to upload a copy of my receipt I will send in a different message if possible.

My wife and I visited your Hwy 98 in hattiesburg last night (7/10/2021). On or about 6:34 PM we were leaving after ordering our food to go. There was a wet floor sign laying on the floor, not upright but laying flat on the floor. Wife didn't see it and took a horrific fall. She has two big bumps on back of her head, badly bruised knee and is extremely sore all over. The manager came and asked was she ok, she replied "I think so". Anyway, we picked our food up off the floor, thanked the two witness for helping her up, then we left. She is unemployed at this time so she doesn't have insurance to seek medical help. I would request that you go back and review the video and get this problem straighten out because due to your managers negligence, my wife is injured.
Her name is Cassandra williamson 66 Pickett lane lumberton MS 39455. Please reply and let me Know how you want to proceed.

Twice now at two different t locations (Summerville SC and the brand new location Moncks Corner SC) have let me order chicken sandwiches, sit in the drive thru for ungodly amounts of time only to pull up to pay and be told they don't have any chicken sandwiches. I'm not sure how a chicken place runs out of chicken and I also don't know how the staff is so incompetent that they can't advise people this is the case before they waste 30-60 mins waiting in line. Simply unacceptable

Terrible! The chicken is all breaded. This is totally a scam. They making the chicken looks big because of the chicken breaded. There was no meat. It's all flour and chicken skin. Popeyes is one of my favorite fast food in Chicago. But eating Popeyes in Philippines I wouldn't recommend. They will ripped you off with your money for the quality of food you getting.

Twice now I have been to the Popeyes at 45 Duval Station Road in Jacksonville. The first time as I approached the menu to order someone came out and placed a note asking we place our order at the window. After waiting 20 minutes to get to the window, they tell me they don't have any more tenders. Can you imagine that at the dinner hour? Such poor management planning. Tonight, I tried again. They had original tenders only, no spicy tenders. Again, can you imagine, at the dinner hour? The tenders used to be the size Publix has. Huge and worth the money. Tonight they were not. Popeyes has decided to take a Publix tender and slice it four times and they call that a tender. They are NOT juicy. If you can find the meat, they are NO LONGER worth the purchase.