Popeyes

The workers at the Macedonia Popeyes were a bit rude. I had waited about 3 minutes to place an order, which wasn't the major issue, but wasn't pleasant either. The person taking my order had said "I told you I'll be with you in a minute" when I was checking what was going on. I wasn't greeted by anyone for about a minute, and when I was, I was just told the price. She didn't give me the ranch I asked for with my order, and she had an attitude with me, and told me it was an extra 75 cents (even though I had asked for it with my meal, and I still had the wrong sauce). She rudely asked me how many sauces I wanted, said "have a good day", and closed the window after I got the sauces. My problem was that it didn't have to be such an issue if she was just a bit nicer and not so dismissive. Didn't even catch her name.

Our order was placed at popeyes on pemberton square in Vicksbur, MS. The worker was given an order for 2 of the 3pc chicken meal which cost 5.99 1 box with fries, the other with cole slaw. We had a drink with each box. When we got home we had a box with fries and chicken strips. Please see below what we paid. We could not go back there this evening to show them the error because we live 30 miles away. We weren't given a receipt because my husband was told that the machine was down.

The order was paid for with my husband card.

SEP 22 Hold: POPEYES 2862, VICKSBURG $19.56
Email [protected]@aol.com

We tried calling them but no answer to let them know.

I have been going to the Kerrville, TX Popeyes at least twice a week for a couple of years. They use to serve Hersheys chocolote Beignees until a few days ago, I ordered them every visit. I understand they have been discontnued at the Kerrville location but are still at other locations. I would like for you to being them back to Kerrville, please. I know that they are in demand. Thank You, Peggy Valentine - [protected] or [protected]@hotmail.com.

When I went into this location near my home, I noticed half of the staff were not wearing a mask. The owner came to the front to ask if he could help when he noticed the restaurant was full. I said yes but you guys are not wearing a mask. HE said oh yes you are right let me grab one. He went to the back and came with a mask but didnt tell his employees to get theirs. No restaurant should conduct business without gloves and a mask.

The skin was so tough and hard I was unable to eat it. I paid 21 dollars for that meal and we couldn't eat it. I'm not local so I was unable to bring it back.

I got off of a double shift at the hospital and tried to get some food before 10pm hit and y'all closed, but when I went to the store at 9:30 the employees had the place locked up and when I asked one of the staff that was just chilling outside if they were open, he didn't know what time they were supposed to be closed and didn't even know they had half an hour left before end of business hours. When I asked if something happened he shrugged and said "I guess they felt like closing early"

On Friday, September 10, 2021, My 16 yr. old daughter and I ordered from the Popeyes drive thru located at 5317 Ritchie Highway, Brooklyn MD 21225. This is one of my daughter's favorite restaurants.
Once we drove around, we handed a young lady our money. Then a young man yelled out of the drive thru window, She look weird!"then he laughed loudly and ran to the back. I then mentioned to the young lady who was taking the money, that I wanted to speak with the manager. She then said to the young man,"She heard you." The young lady did get the manager and I spoke with her about what had taken place. Management gave me the young man's name, (Mr. Parker) and said that she would speak with him. I requested my money back and left that store.
The employees must have better training.

Popeyes location 460 West State Road 436 Altamonte Springs, Fl. Order 795 on 9/11/21. Took almost 20 minutes to get eat in order. After complaining to cashier he mentioned to the store manager who had crappy attitude. Received order in to go boxes after ordering dine in. Order was incorrect. Ate it anyway. Been going to this location forever. They now worry more about delivery and drive thru orders than people ordering at counter. Could not provide feedback as receipt dud not have store number. Will not be going back. Will go to KFC instead. Terrible experience.

[protected]@outlook.com

Mr. Redell,

My name is Nathan Green, I left a voicemail for you as well. I am the assistant manager at this location. I am extremely sorry for your last experience at our store. I would like to extend an invitation to you to come back and let us make a more positive impression. I am not unmindful of the frustration and disappointment that your last visit would have produced. I am absolutely willing to refund your previous order and also make your next meal free of charge. I, or my General Manager Shanequa, would be more than happy to make sure you leave satisfied. You can reach the store at [protected] if you have any questions. If you have any issues at all, please either ask for me or you can reply to this e-mail, I will see it on my phone.
This did not happen as this person basically brushed me off and went outside for a smoke. Right outside the front door. He said I cannot refund, but let me take care of something and I will talk. Thats when he went right pass me for a smoke. I do not want any contact with the store, just want a check or credit to my card . This is not customer service at its best.
Robert Redell

Thank you,

-Nathan Green

Assistant Manager Popeyes #5955

On Sep 2 at 610pm placed an order at SM North Edsa Branch. We received our order at 710pm after finding out they were not even processing our order. Three employee's gave us different answer to why our order wasn't processed. Several other customers also had problems. The manger refused to provide his name and walked away without any explanation