CB Fast Food Chains Popeyes

Popeyes review: My popeyes order was cold, overcooked and some missing items

Davontae L. of Philadelphia, US

Dec 13, 2025 10:24 am EST

Verified customer

Featured review

I ordered from the Popeyes App/Website on September 25, 2025 the driver was taking longer than usual then after waiting for over an hour I decided to open my door to notice my order was delivered and the driver didn’t even bother to knock on the door. Once I got my order I noticed the food was cold and I never received my jalapeño peppers, sauce packets and the new hot ones ranch dipping sauce that I really wanted to try since it’s a limited time only (As Shown in the Picture) Also my chicken sandwich was overcooked (As Shown in the Picture)

Desired outcome: I just want Popeyes to Give me a $20 Popeyes Gift Card for the inconvenience

Confidential Information Hidden: This section contains confidential information visible to verified Popeyes representatives only. If you are affiliated with Popeyes, please claim your business to access these details.

Popeyes - My popeyes order was cold, overcooked and some missing items - Photo 1

Popeyes - My popeyes order was cold, overcooked and some missing items - Photo 2

View 0 more photos

0 comments

Add a comment

Popeyes - halal meat 35

Resolved

Popeyes - upset stomach 5

Resolved

Popeyes - complete an online survey to receive validation code for free food is a scam 4

Popeyes - bad food preparation 2

Popeyes - poor food, poor service, false advertising! 33

Popeyes - Got the food that was missing. But never said sorry. Traffic was terrible! Make it right first time!

Popeyes - Lousy customer service in Fayetteville

Popeyes - Popcorn shrimp dinner 1

Popeyes - They charged regular price and would not take coupon i had

Popeyes - Service

View all Popeyes reviews and complaints

Popeyes Contacts

Popeyes phone numbers

+1 (800) 767-3937

Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 2 2 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 10 10 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number

+1 (731) 427-6970

Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 10 10 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 19 19 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number

+1 (404) 459-4450

Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number

+1 01902117336

Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number

More phone numbers

Popeyes emails

popeyescommunications@popeyes.com

100%
Confidence score: 100%

Support

Popeyes address

400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States

Popeyes social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jan 27, 2026
View all Popeyes contacts