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Steers
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1.1 3 Reviews 428 Complaints
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Steers Reviews 431

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12:00 am EDT
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Steers A Flavorful Delight at Steers

I recently tried the Round-Up burger at Steers, and it was a mouthwatering experience! The burger was perfectly grilled and topped with bacon, grilled onions, cheddar cheese, and BBQ sauce, creating a delightful combination of flavors. Each bite was a burst of deliciousness that left me craving for more. The quality of the ingredients and the attention to detail in preparation truly set Steers apart. Highly recommend trying it!

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2:37 pm EDT
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Steers - Assaulted and theft by staff

I arrived asked for a steer meal, was told it was sold out. I asked when it sold out was told I don't know. In the last 8 times it has been sold out. They don't want to sell snack meals only the 80 to 100 rand meals. I asked when the person came on duty to see how long they had been out of the snack meals. Was told to [censored] off. I took a picture of the...

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2:49 am EDT
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Steers - Natasha

Please send me an email address so that I can show you the quality of your 🍔 burgers. My evening started I wanted to order "wacky Wednesday " so NOT ONE of your branches do delivery in Daspoort that I do not understand because I have seen a delivery bike deliver in my street. So I went to Phillip Nel on arrival I could we Steers is unorganized but let'...

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  1. Pros
    1. Wide variety of flame-grilled burgers
    2. Consistent taste and quality
    3. Efficient online ordering system
    4. Frequent promotional deals
    5. Robust loyalty rewards program
  1. Cons
    1. Limited International Presence
    2. Menu Lacks Diversity
    3. Intense Fast-Food Competition
    4. Health-Conscious Trends Threaten Demand

Steers Complaints 428

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6:49 am EDT
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Steers Quality of product disgusting

I purchased products to the value of R289.50 at Cape Town International Steers on Sunday @ 11h00.

The 2 x toasted chicken and mayo sandwiches which was so unappetizing and the sandwich was thinner than a pizza base and was barely toasted. The chicken mayo was like a spread, no flavour and there was no addition of any garnish but cost almost R90.00 per meal.

I complained to the sales people but I was'nt heard.

Shireen Damonse

36 Frederick Street

Parow Valley

Cape Town

[protected]

Claimed loss: R180.00

Desired outcome: This is totally unacceptable especially for the price paid and I would like my money refunded.

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6:06 am EST
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Steers Burger

I ordered the Prince burger thing and it was absolutely disgusting.

There was an overload of sauce which made the bun was so soggy... It made me doubt my love for steers.

Now I don't think I'll buy there ever again.

The first time I had it it was so nicely put together, now! Soggy burger with so much sauce and looks like it was just thrown into the box!

Haibo!

Desired outcome: I forced myself to eat what I could and honestly because I was starving, really don't think it was worth my money.

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9:19 am EST
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Steers Milkshakes

Date:08.02.2024 Time:15:13 invoice:758447+invoice:758446

Cashier:Nocwanya Zama

to whom it may concern

i went thru the online menu and saw ridiculously thick milkshake choose your

flavour:Bar-One,Salted Caramel,Chocolate PRICE R29.90

when i get to steers the cashier told me you dont get salted caramel for R29.90

the price is R34.90 I PAID THE MONEY AND WHEN I TASTE IT ,IT WAS ALL LIQUID JUST LIKE THE MILK SHE THREW IN THERE WAS NO THICKNESS OR THAT YOU CAN SAY IT IS A MILKSHAKE.I AM

VERY UPSET.

Claimed loss: R69.80

Desired outcome: PLEASE REFUND,I'D APPRECIATE A RESPONSE

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Is Steers Legit?

Steers earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Steers to be a trustworthy company. Although there's a 2% resolution rate for customer complaints, which deserves attention, Steers is known for their high standards and safety. If you're thinking about dealing with Steers, it's wise to check how they handle complaints.

We found clear and detailed contact information for Steers. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Steers has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Steers.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Steers.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Steers have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Steers.co.za appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Steers has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 428 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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3:10 am EST

Steers R37.90 Scam: https://spicystiru.store/alma-corazon-vida/2019-05-09/victoria-secret-sexo-lenceria-historia-marcas

Clicked on a link on Instagram to: "sponsored" by Steers for Pack Double King Steer @ R37.90.

Answered the 3 questions, played the silly game of clicking on a Steers bag to find the order, and conveniently "won" the prize.

Took me through to the below payment portal:

https://spicystiru.store/alma-corazon-vida/2019-05-09/victoria-secret-sexo-lenceria-historia-marcas_1983426/?utm_campaign=1y1jvZCoH2&&utm_medium=ZA_150_1&utm_content=placement&utm_term=keyword&v1=919206199366023&v2=123&v3=123&fbclid=PAAaYisVdYBlmVH8GdiwUlRnJ2asGzc85FdxBJBJGaq_vF2SCKttFCOe9ZYUA_aem_Acp8ORZpuhT2s40deeDV31rFmyAE0otOJ_CnXsnQ0vaJhX_rANCCPeWSBClVr_qywNe6jYdUEatCpKvi1MAMld_f

Upon verifying whether it is the correct payment portal I realised it is not a

Steers payment portal

Claimed loss: Fortunately no payment made as i realised the payment portal is not for Steers

Desired outcome: Block these adds on social media as it gives Famous Brands and Streers a very bad name

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8:16 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Steers Facebook promotion scam

Hello, I was just scammed by a post I saw on Facebook about a steers promotion. It said R37 for a packed KING steers with full chicken. It wrote that I had less than 25 minutes to order. I quickly followed the steps and I had one the meal fir only R37, I continued to do the online payment and it took R41,20 from my account. But as soon as the payment was successful I noticed the reference wrote "GetSportstime.com" that's when I realized something is wrong. Can anything be done about that?

Claimed loss: R41.20

Desired outcome: Can I get any sort of refund or explanation what this is

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6:12 am EST
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Good day As service providers to Steers Parys are not receiving any joy in getting a hold of the owners of this branch regarding two outstanding payments. We provided the branch with plumbing services in August and September. The email address provided that the invoices are sent to receive no response at all. Calling the branch is just as difficult...

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10:51 am EDT
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Steers Health and safety

I went to Steers with my son and for some reason there was a smell of smoke and it just kept in getting worse. I had to get out of the line and put my son in the car as he was coughing continuously from the smell of smoke. I asked the cashier and she said that there is nothing they can do as it is a constant complaint from customers. It is really not a good thing for people who comes with their kids to the place or elderly people also. Something needs to be done about this.

It is a good restaurant and we eat there too. No one wants to eat in an environment that isn't healthy for us and have smoke smells on our food and also not safe for our young children and elderly family members.

Please Steers in Paarden Eiland fix this problem!

Desired outcome: I would this issue to be resolve because it isn't safe for your customers and your employees.

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10:19 am EDT

Steers Health and Safety

I visited streers in Parden Eiland today the 11/10/23, it was really unsafe as there was smoke all over the stare as my eyes were burning and throat was really sore. I would also like to stated that i visted around September as well where i had the said experience.

This is really unsafe and unsanitary as the staff at the restaurant was coughing as well. People should not be working under these conditions

Desired outcome: for the issues to be resolved for there not to be smoke when i visitist next

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6:20 am EDT
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Steers Worms in my burger

I'm complaining about buying a burger to eat on you'lls famous wacky Wednesday only to find worms in my relish I am going to seek legal action against this if I'm not properly compensated for the pathetic service I received from one of you'lls biggest branches in gateway opposite macdonald I never knew a multi million organization with provide such putrid service my brother actually took a few bites from the burger resulting in him and I losing days pay due to the fact we ended of being sick if I'm not contacted about this I'm going to move forward with legal action

Desired outcome: I want every cent I lost and my brother for the days we where not at work

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1:58 pm EDT
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Steers Gezina Branch the Worst service ever from any restaurant/take away place. I will never/ever recommend this branch for any orders. The last 3 orders that I placed was a total disaster. The 1st delivery took over 2 hours to be delivered and the only explanation was that they are busy. Received the order the food was ice cold after phoning numerous time...

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10:14 am EDT
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I would just like to bring the following to your attention. On the 13/09/2023 I visited your Sea Point, Cape Town branch outlet to order a few wacky Wednesday burgers. To my utter disbelieve and with shocked I was surprised that a Steers food change outlet had cockroaches walking around freely as if it was a norm. And it was not the big once that come...

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7:09 pm EDT
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Steers My prince burger and thick milkshake and chocolate dip ice cream swirl

I got home from work very hungry and then my girlfriend said steers but she wasn't hungry she ate already so I ordered a prince meal with chips and there was no chips with it and I got a very very old burger bun which was awful that I took it off the bun and put it on bread and then because my wife ate already she just wanted a large strawberry thick milkshake and a choc dip ice cream and she got a thin choc milkshake and both melted.. Ice cream we had to through away as we stay in flat on the 6th floor so we didnt wan mess all over as they were melted.. The strange thing is we not one to complain as its always good so I dont understand why when one thing is wrong then everything else is also wrong at the same time.. Worst experience with steers ever.. And I didnt know pictures or videos were required if I knew I would of took some as im new to this and I dont have it anymore as put it on bread so not sure what to do

Desired outcome: I dont know you tell me but it better be good as its the first time im complaining as steers always been great..

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9:21 am EDT

Steers Milk shake

It's for the fourth if not fifth time going to steers Randfontein to buy a milkshake and I'm always told that they don't have it I should go to milky lane. Sometimes they say there are no lids, or the machine is broken. I don't know if they are lazy to do it or what because today I had to force the lady to make one for me but she even gave me a wrong lid. Why have it in your manu when you're not gonna serve it?. Please address this issue because it has now become a norm.

Desired outcome: Cashiers to make whatever that's on the menu available at our service.

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5:46 am EDT
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Steers Service

On July 27 I order online from steers at Trade route mall in Johannesburg I put my order at 19:57 and they were closing at 9 they waited the whole hours without delivering my order only to deduct my money for a meal which I never received even today I tried to call them even called their customer service the only rhing they did was to give me the case number even today I've never received a meal, refund even a feedback on the case I really had a bad experience with steers to the poitn that I lost my money one of their store assistance ended up fighting with me just because I wanted my refund please be aware of steers they are nothing but scammers I uses to enjoy their meal but after what I've encountered I will never set my foot in that stores they just bunch of scammers using their online services please be aware

Desired outcome: All i wanted was my refund

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2:47 pm EDT

Steers Steers fries

The fries I received with my order was horrendous and worth digesting. I’m extremely disappointed in this services. I was basically served crumbs and I paid R138 for fried. I’m attaching images of what I received. If this is what is being served in your stores then you’re falsely advertising your product to customers because what you’re advertising is not what we received in store.

Desired outcome: Kindly refund me.

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Update by Veronique1234
Aug 23, 2023 3:03 pm EDT

Not worth digesting.

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11:46 am EDT
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Steers Steers lephalale service

Today 18/08/2023 around 16:00-16:30 I went into steers ordered a chicken burger and chips. I barely sat down to wait for my order and it was ready. When taking it, I felt it was not hot at all. Firstly I found it very strange that the chicken was ready so fast, the burger was cold. I complained and there was conversation in their language that took place which I didn’t understand. The manager came and it seemed that the person who prepared the meal denied that, the chicken was in fact standing and warmed. I have declined another meal being made because we know what happens once one complains. I will never go back there, the food is pathetic and not worth the price. Inspection unexpectedly needs to be done there!

Desired outcome: Better service and give customers freshly grilled food not food that’s been standing! Send an inspector there or a mystery shopper!

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4:18 pm EDT
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Steers Burger, chips and chicken

09 August 2023

14:16 @ Zevenwacht mall kuilsriver cape Town

I bought 2 quorta chicken with chips and 1 burger with chips for son,

The chips were dripping oil and they looked like its the last chips, my son didnt want the burger he was scared of the black burger, i still don't know what kind of burger was that, chicken were both breast and wing wing was very dry and breast was tasteless

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8:04 am EDT
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Steers King Steers

I love buying at steers and their burgers are nice but today I am very disappointed. I bought a steers king burger the original one worth R99.00 at Maponya Mall and the milkshake. But the burger that I got literally worth R39. I got one hamburger instead of two since I Google it first. Very disappointed and hurt because that is my favorite restaurant. Even the chips are not in a box . Everything is a mess

Desired outcome: Please refund my money. I am so disappointed honestly. I love steers but today I was disappointed and bare in mind I was super hungry

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2:06 pm EDT
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Steers Service

Good evening

I am very disappointed at steers Vryburg I did place an order at 18:48 until now I didn't receive my order,I just called the shop they told me the driver went out with my order but it's over 15 minutes now I didn't get the order and my place it's not even 2 kilos away from steers,this is for the 2nd time I order from steers Vryburg and I receive my order after hour n half.

Keamogetswe

[protected]

Desired outcome: I'd appreciate a response

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9:54 am EDT
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Steers Goldman Florida - 31 May 2023 This is the 3rd time this, Steers has upset me with their pathetic service. The last 2 times I simply ignored it but today I could not. I phoned for my order and send in my son cause I am sick. When he said he came to pay for the order they send him to me to ask for a slip. NOW DOES THAT MAKE SENSE! He would have had a...

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About Steers

Screenshot Steers
Steers is a South African fast-food chain specializing in flame-grilled burgers. They offer a variety of burgers, hand-cut fries, chicken, ribs, and beverages. The brand also provides meal combos and a selection of sauces. Steers services include dine-in, takeout, and delivery options.
How to file a complaint about Steers?

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, create one by following the registration process on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website.
- The button is typically positioned at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Steers in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Steers.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint.
- Avoid including sensitive personal data in the attachments.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Remember to follow these steps carefully to effectively file a complaint about Steers on ComplaintsBoard.com.

Overview of Steers complaint handling

Steers reviews first appeared on Complaints Board on Dec 1, 2007. The latest review A Flavorful Delight at Steers was posted on May 15, 2024. The latest complaint lies was resolved on Oct 25, 2019. Steers has an average consumer rating of 1 stars from 431 reviews. Steers has resolved 10 complaints.
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  1. Steers Contacts

  2. Steers phone numbers
    +27 860 225 587
    +27 860 225 587
    Click up if you have successfully reached Steers by calling +27 860 225 587 phone number 9 9 users reported that they have successfully reached Steers by calling +27 860 225 587 phone number Click down if you have unsuccessfully reached Steers by calling +27 860 225 587 phone number 6 6 users reported that they have UNsuccessfully reached Steers by calling +27 860 225 587 phone number
  3. Steers emails
  4. Steers address
    57 Strand Street, Western Cape, Cape Town, South Africa
  5. Steers social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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