Drive threw window on Thurs. 8/16/25 early evening. Ordered hot coffee. Staff member served coffee from 2 bottom of pot containers not hot. I asked for hot coffee volunteered to pull up and wait. Staff proceeded to lie stating she served coffee from pot currently brewing. After arguing with customer she finally served a hot coffee with attitude. Many times staff will serve hot coffee cold or slightly warm. I will now have to order future coffee from competitors. Dunkin or Star bucks. Congratulations Maynard Mcdonalds, staff with attitude just lost you another customer.
Claimed loss: Respect
Desired outcome: Train staff in customer service.
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