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McDonald's

www.mcdonalds.com

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1.6 42 Reviews 2886 Complaints
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McDonald's Complaints Page 58 of 145

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R
12:59 pm EST
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On the 11/6/2020 went to buy food and the music you could hear out side was so loud they could not even take the order was louder then a night club I asked and the manager could they turn it down and others she got really nasty and said no so what never heard music that loud in a place to order to eat some people left when they heard how loud the music was

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L
6:01 pm EST
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I ordered 2 kids meals and quarter pounder meal. I only received the 2 happy meals and their drinks, I had to request my drink from my meal. I drove off and realized I didn't even get my meal. I drove around and they gave me my meal that they forgot. When I got home, my burger was pink and not cooked. The sons happy meal was supposed to be 6 piece, was only...

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J
2:31 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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To whom it may concern I am so disappointed in your branch at Tyger manor I like your branch a lot so much I had my son's first birthday there a year ago. Your manager Jacobs putrid managerially qualities. I visited your branch Saturday afternoon and was have a look at the board as to what I wanted. I decided on the chick spicy deluxe meal which on the...

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K
6:12 pm EST
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Every time I order something from this location I am very dissatisfied order 11-01-2020 and they made my hamburger wrong and drink also I would like a refund or what yall can give me its the same issues every time just wished yall would fix it I think they want the job but cant fix the food or drinks correctly..

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B
7:01 pm EST

McDonald's Happy meal with 2 of 4 chicken pieces.

On Oct 31 at approximately 4pm I ordered a 4 piece happy meal. My grandson received 2 pieces. I would have happily waited for the other 2 to be cooked, but was not given that option.

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J
11:48 am EST
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10:42 Sunday morning I sit in drive through for 10 min and attempt to place my breakfast order. I am told they are only serving lunch. I point out the breakfast menu is the only thing displayed and she said the menu doesn't change until 11:00. But won't let me order breakfast. Don't know what else I would order since there is no other menu to read. Done. Not going back

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V
10:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Terrible service and products

You never get what you order because the orders are always incorrect. Their customer service is kak and the food is not up to standard. I'm appalled..

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O
11:15 pm EDT
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I came to pick up. Had me go to the front and wait for 20min. 10 have already gone before me while waiting. They forgot about me. Had to go back again. Had to go around again the drive thru. Got home found my order a mess. Went back. Told them the problem. They insisted they did it right. Tried to appease me by explaining they gave me extras. Didnt mention...

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S
12:28 am EDT
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Good evening I have visited your location on Cowan road close to Deadeaux road in Gulfport several times due to living close to the location. Several times my order has been wrong but understanding things happen I have mostly just dealt with it. However, this time my burger was raw and cold in the center. Upon ordering I ordered the special with the...

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G
2:28 pm EDT
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Order number 1050408759 on 26/10/20 ordered via just eat for Capitol Hill McDonald's. Order tracked 35 minutes but not delivered. McDonald's claim not their problem but just eats problem. Paid for 2 burgers. Claimed order delivered. Not happy Just eat have not refunded me and McDonald's have not refunded me.

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T
2:40 pm EDT
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My husband attempted to get lunch for our family after church. Had the personnel check, double check, and even call down to the prep area just to make sure that it was correct. If it had been, it would've been a first time!! When I returned to the store, because it clearly wasn't correct, the manager would not speak to me. Referred me to a phone number on...

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G
8:31 pm EDT

McDonald's Unethical behavior

I visited my favorite store today ahead of two idiots that obviously have never been to a McDonalds before. Changed their order several times, said that they were over charged between a coffee and an orange juice. I stood in my requested spot on the floor that said social distancing, I was in this for 22 minutes without even acknowledged. You changed the rules when you took away lines. There are no lines anymore and your staff needs to know this. One guy came in and has never been to a McDonalds before the other guy goes to the bathroom for sometime and then jumps in with his buddy. Well excuse me that is a separate customer he does not get to join him now and start his order. I am patiently waiting thru all of this. Another 11 minutes goes buy without any one acknowledging me in the store. I start to walk out and say have a nice days guys to the staff and the idiot customer acknowledges me and say see ya. I should have gave him a piece of me. I continue to walk out and the staff just look's at me. You guys ruined my Saturday. I am so upset. tammy needs to get onboard and that other blue shirt chick from corporate. I go to my car and call the store only to get an apology. You know what? Its not the wait due to the two idiots at the counter. Your poor kid at the register was doing what he could. Its allowing me to leave without stopping me and saying sir I can help u at this register. The manager on 10242020 is very poor, very poor. Not a leader. I am who makes you. I visit this store every day,. Sausage and egg biscuit..$4.33
Sad leadership. New straining on customer service. No wonder that their rating is 58.3% on their little whiteboard

This is the store at 3200 McClelland Blvd Joplin MO. My name is Gary [protected]

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M
12:55 pm EDT
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I went thru the drive thru for breakfast this morning and the lady at the first window where you pay was wearing a Political sweatshirt for Governor. I didn't think that McDonalds allowed their employees to wear Political apparel while working. I took offense to this, this is the first time I have ever filed a complaint. We get enough of a bombardment of...

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I
5:09 am EDT
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McDonald's at 28670 Northwestern Highway Southfield, MI 48034 store is very disorganized. The GM is a moody two-faced liar. They practice wage theft!!! So glad I went back to my old job. I am SO HAPPY I no longer have to punch their time clock. Worst job ever. I hated this environment with a passion. To make matters worse they are open 24 hours so you will...

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M
12:23 pm EDT

McDonald's Hair in food

I am very upset and have tried to complain at restaurant with Manager (Hasem) but he was not there and no replacement to solve issue. This is very unhygienic and I cannot understand how this can happen with hygiene (gloves and caps) being promoted as careful especially with the Covid situation in Zug.

I cannot understand how hair can be found in a burger in this day and age. In my view staff are complacent and don't even attempt to speak English and solve issues. The lady on the phone tried to brush me off until I insisted to know the managers name

He is supposed to contact me tomorrow, but I have my doubts he will try to rectify the problem

Unacceptable behavior

M. Baligh

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C
2:40 am EST

McDonald's drive thru

I came to Mcdonald's and the lady at the drive thru was rude as [censored]. literally yelled "HELLO" at us whenever we asked her to hold on for a second.

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Y
7:24 pm EDT
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What is the problem with the "ice cream machine?" We've been told it's "down" the past two times we went there to order a McFlurry just after 7:00 p.m. is there really a problem or is it just too much work? Frustrating. It's always a crap shoot as to whether the food is hot when you go to the Riverside Drive location in Danville VA.

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F
7:05 pm EDT
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After I order my food then realized the chicken meat was disgusting and horrible I reported it to headquarters spoke with the store manager and then I went back and was ignored completely when I mentioned the problem then I emailed the manager again then I haven't gotten a response since so what's going on??? When the manager called me back she was rude and...

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A
8:58 pm EDT
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22183 highway 216 Mccalla, al 35111 is the location. I ordered my food which was a big mac meal a large ice coffee and 4 apple pies to be picked up curbside in spot 4. When I pulled into the spot there was not 1 other car parked there for pickup we sat there for 45 min waiting on our food as 3 other cars pulled in beside us and got there's and left. So I...

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T
8:01 pm EDT
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We ordered hamburgers, McNuggets yesterday, Wednesday 9/23/20 not good hamburgers. Got cramping shortly after eating. My friend had to throw his out and up off on the bathroom. I felt short explanation was enough but says more or probably won't get looked at..sorry Nuggets a lil over cooked a lot. Here n Gold Canyon we expect good food with no problems problems cause not a lot of choices eating out/pu. Thank you

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