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McDonald's

www.mcdonalds.com

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1.6 42 Reviews 2886 Complaints
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McDonald's Complaints Page 59 of 145

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3:17 pm EDT
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Me and my daughter and grandson who's 1 year old went they the drive thru at mcdonald's on booger rd in independence mo. Today and order three mc chicken and a happy meal and a med fry. They handed us the drinks and food so I pulled up about a foot and looked in bag to make sure they gave us all of our food. Well they forgot the fry's so I backed up to the...

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3:38 am EDT
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Do not make the mistake of working here as I did. You will not be given the hours you sign up for. I was clocked out in the middle of my shift without my knowledge and and sent home early quite a few times. I signed up for 40 hours only to be paid for 20 hours. The DM/Supervisor Jason is a complete jerk, a [censored] and a hypocrite who needs to get over hi...

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R
2:24 am EDT

McDonald's Foot long

I ordered two-foot-long on last 16th September from Mcdonalds Sri Lanka Rajagiriya branch, and it was really cold and not fresh,
then I called and complain them, they were sent me a new one, but I assume the new one also they had heat in the microwave and sent me back, this is really not the first time I had this [censored] experience before too. I recommend to people that don't visit or order food from MCDonalds

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9:35 pm EDT

McDonald's Food

Person who made my food at8 30 roughly, picked the meat and cheese up with his hands and grabbed buns and other stuff without changing his gloves or using the standard tongs that they are supposed to use seeing as I worked at McDonald's before. I didnt even see the tongs they need to pick the meat up or anything. Thus store needs some serious improvements

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6:22 pm EDT

McDonald's Kristen Fruente

Kristen Fruente of 3213 80th Street in Brooklyn NY is a fat Puerto Rican piece of crap purging hundreds of pounds of junk food from places like McDonalds and Burger King making her the fattest schizo ever.

She is also an opportunist [censored] taking advantage of everyone she comes across blackmailing for all things welfare benefit including EBT and Section 8.

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3:50 pm EDT
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I often stop at the St Ignace Michigan McDonald's For food driving home from my cabin, last Saturday I had a quarter pounder that was fresh but inedible, have never had a burger that tasted almost 100% like salt, I threw it to a seagull when I hit a rest area a half hour later and they wouldn't touch it! I was shocked by this, I am not looking for any...

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3:44 pm EDT
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To whom it may concern, I had taken my grandchildren thru the drivethru on friday there a huge line and I decided to wait. One line was very slow and the other line was just stopped the car in that lane remained at that order board for over 15min. Finally I was able to pay but by then I had waited over 20 Minutes. Then I finally got my food after waiting...

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5:55 pm EDT
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I purchased a fish sandwich meal large totaling $8.12. I paid with a one hundred dollar bill. The cashier gave me $81.88 (three 20's, two 10's, one 1, 3 quarters, 2 pickles and e pennies). I told another cashier I didn't receive the correct change. She closed the drive thru window came back and ask for the reciept. I explained I did not receive one and she...

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U
2:43 am EDT

McDonald's Number 3 meal

I waited 20 mins in their drive thru for my meal and this is at least the 3rd time I have sat through this kind of situation before it took effort to complain. The company does not make it simple to make a complaint about their various locations. Yet here I am pissed that I spent 20 mins of my life to get a burger, the staff at the location informed me that no one get curtsy cards yet right down the road i've spent less than 5 mins in line and received such. The employee candidly yelled back to her manager "yo do we give them cards for unhappy customers?" just to inform me "no, she said if we give them cards we'd have to give them to like 100 unhappy people"

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8:18 pm EDT
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McDonald's Fish mcfillet

The cheese in my fish Burger was virtually nonexistent.
All that was in the bun was a tiny scrap that was so thin it was see through.
No thicker than a piece of skin.
Very disappointing as this was my first venture out of the house since the beginning of the COVID19 lock down in March.
All I had been wanting for 5 months was a McDonalds and it was the first
place I headed for when I was fairly comfortable with the thought of leaving the safety of my home as I am in the vulnerable class.
What a Disappointment the minuscule scrape of cheese was as it spoilt the whole tasting experience I had so been looking forward to.
Julie Ramsey
[protected]@outlook.com

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8:30 am EDT
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McDonald's Service, apparent policy,

My son & I were denied service becuz we didn't have a vehicle after dining hours. I pre ordered and paid online, we had to walk 5 blocks to get our food it was late but unfortunately I'm a single low income mother I was trying to feed my son. He was denied because apparently your policy is no service without a vehicle at drive up we forget covid-19

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Update by Topnotchtrish
Jul 31, 2020 8:37 am EDT

My 12 yr old son was denied food, regardless of time and or having a car. It's crap when a kid/ young adult is denied food or any necessity because of a policy that probably isn't true. I asked to see this so called policy I was denied. Service was worse than I've ever seen. Unbelievable. It dissapoints me for my son to see such behavior to get fed. Even if we went at a decent hour we woulda still been denied because of no vehicle dining room is closed due to covid-19.. a policy that denies food for this reason is ridiculously sad you know how many pple walk now days...

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6:51 am EDT
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McDonald's Coronavirus safety

On July 29, 2020, I went into McDonald's at Northgate, Colerain Ave., Colerain Township, Cincinnati, Ohio. I saw a person preparing food with a mask below his nose and mouth. I also witnessed this person typing on a cell phone while handling food. He had a glove on his left hand only. This is a violation of the county's mask policy and coronavirus protocol. It is a danger to workers and customers. Cellphones are notoriously unsanitary. This food preparer is almost certainly cross-contaminating pathogens to the good he is touching.

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4:42 pm EDT
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Around 11:20 am, 7/28 I went thru the drive thru and ordered a large Diet Coke and 2 Happy Meals. When we got to our destination, I took a sip of my diet coke and it was something with cherry flavoring in it. Since I am diabetic; I had to dump it out because I couldn't tell if it was sugar free. When we opened our happy meals I only had the chicken nugget...

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10:15 pm EDT

McDonald's Delivery call center

Called in for order agent said branch is overloaded and to call back in 10 minutes

Called in after 45 minutes to get last order message I spoke to manager to say branch who serve my area has maintenance! Three different information?!

Excuse me we still through working hours my zone got three branches for mac is it my problem as a customer to call 3 AM in a morning to get food and find those unacceptable excuses? This was totally unacceptable by mac I received in my address for three years I expect your rapid response and actions

My number [protected]

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5:15 pm EDT
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I was at the above named McDonalds around 11:00 am. We pulled up to the menu to find NO menu for breakfast. I had to ask what was on the menu for breakfast I was told to look at the board. I said I see no menu for breakfast then asked what they had to offer which then I asked if there was a combo with pancakes, bacon, egg, ect. I was told oh yes but no...

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9:30 am EDT

McDonald's The delay in receiving my order and lack of respect

Today the 29/06/2020 I visited the Savenay restaurant number 25001502 and ordered a Mc First Poulet menu price 4.95 euros CB05 at 12:02:11 paid by card.
I sat down with my number 105 which i am accustomed to the system, very few people were in the restaurant, however after about 10 mins it began to get quite busy. I noticed people being served prior to me, I went to the pay desk and showed my receipt and asked the lady in my best French was there a problem with my order, she told me to sit down and wait. This I did but after 30 mins the restaurant was very busy and all the people that arrived after me were being served. Again I went to the pay desk and asked if there was a delay with my order the lady did not reply but went to find my order but it had not been prepared, I was then given my order and a lady in a dark uniform said something to me which I did not immediately understand, another lady said "oh he is ENGLISH" then they just carried on if I did not exist. My French is not perfect but I can make myself understood very well which I clearly did in order to finally get my meal. I was very disappointed with the exceptional delay and the comments about me being English in particular to my understanding of the French language. I have a family of 3 teenage children and use your restaurants on a regular basis in France. Very disappointed on this occasion.

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10:42 am EDT
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McDonald's Service

As we all know, there is an epidemic going on with the coronavirus. What I have observed is that majority of the staff, including management, do not wear plastic gloves. Also, the major complaint is that every time they serve a customer with French Fries order, they always stick their entire 5 fingers into the French fries paper cup red holder...how unhygienic and unsanitary is that...why don't they open the French fry paper cup holder on the outside of the French fries holder that is given to every customer.
Also, when they give a cup for soda/coffee, etc...they stick 2 fingers inside of the cup...why can't they just pick up the cup on the outside of the cup, why are they sticking their 2 fingers to pick up the cup...that is so dangerous because anyone can pick up a virus/bacteria/ coronavirus, , , , etc...You really need to have McDonalds change their practice on handling these products...this incident is observed on a continuous basis...at the Cedar Knolls, NJ McDonalds location. I have also seen it at other McDonalds locations...this is so disgusting...such a behavior...you need to enforce the unsanitary practice to management and employees and strongly enforce they should not being serving people in this manner...and have undercover management inspections of their employees and you will see what I am saying is 100% truthful...thank you...just a concerned citizen..

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2:34 am EDT
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McDonald's Shaming of food

Hello, I used to love Mc Donald's but the last 6 years or so I now avoid at all cost. Here is why. I used to work at a McDonalds in Sulphur, la many years ago and we insured the burgers etc. were thrown away (shamed) after a certain period of time. Now its like the supervisors do not care. I have not had a hot cook burger in a long long time. Always old and dried up like its been sitting in the bin for hours on end. Tired of giving away my hard earned money for cold dried up food/the fry's also If I can make a suggestion. Retrain your employees on the amount of time you should discard or shame throw away the burgers fries etc. because of being in the hot bin too long. You improve this I guarantee you will bring back millions of customers. A concerned X guest that would love to come back when I know I can get a hot juicy burger. I hope this helps. My name is Robert Zoblisien email : [protected]@icloud.com

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10:00 am EDT
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June 20, 2020; 8:25 AM. The clerk was wearing a mask and gloves, but her nose was not covered. She actually pulled the mask down to touch her face while I was waiting for my credit card. I am 74 years old, which puts me at a higher risk for covid-19, so this is an important issue. My advanced age should have been apparent to the clerk. I didn't get the...

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10:30 pm EDT

McDonald's Service

I ordered unsweet tea and diet coke with my McChicken sandwiches at store number 36715 today. When I got home I had sweet tea and a regular coke. I called the phone number given and the lady said if I would go back they will make it right. I live about 7 miles from this McDonalds. It would not be worth going back for drinks. I will never darken their doors again. I told her to email me some coupons and I would give them to the McDonalds on main street in Roswell, NM. She would not do this. Thank you, Frank Determan

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