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McDonald's Customer Service

McDonald's Corporation

110 N Carpenter St.
Chicago
Illinois
United States - 60607

Customer Support Phone Numbers

8800 707 4499(Russia) 25 13
+1 800 244 6227(United States) 135 100
+1 888 424 4622(Canada) 20 15
+44 370 524 4622(United Kingdom) 10 8
+61 298 757 100(Australia) 13 10
+64 800 539 4303(New Zealand) 1 6
+43 810 001 212(Austria) 5 5
+45 33 266 000(Denmark) 2 7
+33 130 486 000(France) 5 10
+49 897 859 4413(Germany) 2 4
+353 15 138 181(Ireland) 3 4
+31 205 642 666(Netherlands) 0 4
+47 81 556 000(Norway) 1 3
+351 214 405 300(Portugal) 1 3
+34 917 547 890(Spain) 1 4
+41 216 311 200(Switzerland) 4 3
+90 444 6262(Turkey) 3 3
+86 400 920 0205(China) 2 4
+852 28 807 300(Hong Kong) 2 4
+91 112 460 4047(India) 8 7
+63 28 635 490(Philippines) 0 12
+27 860 000 040(South Africa) 3 5
+66 26 964 900(Thailand) 2 4
+1 312 291 9224(United States) 0 0
The United Kingdom
11-59 High Road, East Finchley, London, N2 8AW

Austria
Campus 21, Liebermannstraße A01601, 2345 Brunn am Gebirge

France
1 rue Gustave Eiffel, 78045 Guyancourt Cedex

Germany
Drygalski-Allee 51, 81477 München

Ireland
7 Richview Office Park, Clonskeagh, Dublin 14

Netherlands
Paasheuvelweg 14, 1105 BH Amsterdam

Portugal
Lagoas Park, Edifício 7 - Piso 2, 2740-244 Porto Salvo

Switzerland
Rue de Morges 23, Postfach, 1023 Crissier

Hong Kong
36/F, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong

India
13A, Jor Bagh Market, New Delhi - 110003 India

Philippines
16th Floor Citibank Center Bldg. 8741 Paseo de Roxas St., Makati City

South Africa
85 on Grayston, Grayston Drive, Sandton

McDonald's Complaints & Reviews

McDonald's Their coffee or cups

I love my coffee! And usually I'm a Tim Hortons or Starbucks girl. But my boss said McDonald's was having a dollar any size coffee special and that it was Tims old coffee. So I took advantage and ordered a coffee. I then got busy with clients and didn't think much of my lips feeling big. On my drive home I looked in the mirror to check my makeup before a date and noticed my lips were huge! I popped a allergy pill and started feeling relief. I went in to Starbucks where I had a coffee and everything was fine. Next day my clients no showed so I decided to grab another McDonald's coffee cause I was going home where my brother was and where I would just be working on my drawings for next day clients. I checked my lips prior to drinking the coffee and they were normal. I took one sip and instantly my lips swelled up. So I don't know if it's something in the to go cups or the coffee but I'm allergic to something so I don't get drinks from McDonald's now.

McDonald's — health safety concerns

At approx. 6:45pm on 18 Feb 2020 I stopped at the McDonalds in Canon City. There was nobody in the drive thru and no customers waiting in the lobby. I ordered a #3 meal and...

Canon City Fast Food Restaurants  · Feb 19, 2020

McDonald's — No cherries & cream pies

1645 This is the 3rd time i've tried to order these pies. They either don't have them or they r not cooked/warmed up yet. Poor service. I did order and the food is luke warm...

Abingdon Fast Food Restaurants  · Feb 13, 2020

Mcdonalds — product and service

Bago ako punta work nag order ako ng breakfast nmin ng officemate ko.. Pagdating ko ng office kulang yung dala kong order.. Di pa nya kasi ako tpos asikasuhin nag eentertain na...

Fast Food Restaurants  · Feb 08, 2020

McDonald's — Removed biscuit from the menu

This restaurant removed the country ham biscuit from the menu, it is the only breakfast sandwich I will buy. Country ham is a southern food you might as well remove the sweet...

McDonald's — about management

I just recently got "fired" but they made an employee tell me. They made excuses up about why they "didn't want me there". They had a group chat talking about me and they have...

Hilliard Fast Food Restaurants  · Jan 30, 2020

McDonald's — breakfast Mcgriddle

mc giddles purchased 1/26/20 @ 8:32 am at above store was hard?? Very disappointed, this has always been a favorite, but uable to eat. Patricia Collins [protected]@yahoo.com 12 prospect ave Albany, NY 12205

McDonald's — wrong item, rude staff

1645 I ordered 2 Veggie Wraps (not Indian) but I was given 2 Indian Veggie Wraps (they had the Indian sauce). When I said that my order was wrong the member of staff argued that they...

Fast Food Restaurants  · Jan 23, 2020

McDonald's — complaint

Dear McDonald`s team. Thanks for your service. I live in Istanbul, but my parents live in Baku, Azerbaijan. I visited my parents in Baku and McDonald`s by noted address is very...

Fast Food Restaurants  · Jan 23, 2020

McDonald's — drive thru wait time is beyond ridiculous

On 1/22/20 at 2135 I had arrived at the Mcdonalds located in Sulphur, Ok. I sat in line literally until 2153 at which time I had to leave to clock into work. I called to the...

Sulphur Fast Food Restaurants  · Jan 23, 2020

McDonald's — drink

1645 I went through the drive through at lunch time on January 22, 2020 and purchased a drink. I went back to work and about half way through my drink I found a blue sack in my drink...

Dodge City Fast Food Restaurants  · Jan 22, 2020

McDonald's — newly renovated seating

Hi! I was actually trying to voice a complaint to Tim Horton's but they make it very difficult. So, since I now go to McDonald's on Starrs Rd. in Yarmouth, N.S. instead of my...

Fast Food Restaurants  · Jan 15, 2020

McDonald's — drive up crew member not listening at 5:30 am & people turning wrong way out of drive up.

When placing an order at the drive up at 5:30 am the drive up crew member was not listening the first time had to repeat order said why don't you open your ears and listen...

Ocala Fast Food Restaurants  · Jan 15, 2020

McDonald's — lack of operating equipment to service customers

[protected] around 1:20 am ( Working 3rd shift this is the only location close with a 24 hr. drive thru)- I left my job to grab something to eat and was told at the drive thru that...

1 comments Fast Food Restaurants  · Jan 14, 2020

McDonald's — service/product

I went to Mc Donalds yesterday (inside visit) 1/9/2020 at about 8am. I purchased a sausage mc muffin with egg, a mc muffin and a hash brown. I went back to my job to eat my...

Groton Fast Food Restaurants  · Jan 10, 2020

McDonald's — product not received

1645 I went to McDonalds on Sat 12/28/19. After waiting 10 minutes to place my order, I ordered a small milkshake. I then paid and waited another 12 minutes to get to the window to...

McDonald's — drinks

It was the night of Christmas at 23:20. I was waiting in the car while my kids 14 and 11 years old went in side to get their drinks. The staff gave them the wrong order twice and...

McDonald's — customer service

On the 11th December I made a complaint about a restaurant in Harold Hill I visited on the 8th December and sent a photo of a portion of underfilled fries.. It was my istake I...

Fast Food Restaurants  · Dec 24, 2019

McDonald's — Big mac burger

To whom it may concern I purchased a Mc donalds burger from the restaurant at my local area, the burger was very dry with barely any sauce, i called the waitress and politely...

Fast Food Restaurants  · Dec 17, 2019

McDonald's — manager yelling at employees

I went in this morning for breakfast as usual and I witness the manager by the name of Carmen yelling at one of her employees very unprofessional! I felt so bad for the girl that...

McDonald's — service

Every Saturday morning my partner and I walk to McDonald's for breakfast. We order a coffee and toasted sandwich every week. However the crew at Picton is always so focused...

Picton Fast Food Restaurants  · Dec 13, 2019

McDonald's — product and service not happy

Place a 80 dollar order and the food is cold and there give you the wrong food when you ask for fresh and get told no will be going to aca not happy at all will not be going to...

[Resolved] McDonald's — food

Came thru drive thru and ordered 2 number 2s one was supposed to have no onions and both was add bacon and neither had bacon on them. We ordered no salt fries and they had salt...

Fast Food Restaurants  · Dec 09, 2019

McDonald's — late service

1645 After my colleague asked me for changing my plan to get a breakfast at a bakery, I ordered the breakfast menu for 5 Euro. Following that process I had to wait for 22 minutes I got...

1 comments Fast Food Restaurants  · Dec 05, 2019

Mcdonalds — unavailable items on menu

I have been going to this McDonald's for over 3 years and have made several complaints about their inability to provide items on their menu's due to equipment failure, out of...

Montgomery Fast Food Restaurants  · Dec 04, 2019

McDonald's — frappuccino

On 11/27/2019, I ordered a large mocha frappacino and paid for a large one, yet I got a medium. I didn't have time to go back through drive thru so I kept the receipt and the cup...

Houston Fast Food Restaurants  · Dec 03, 2019

McDonald's — having to pay for sauces

McDonald's charges you for their sauces, Chick Fil A doesn't. McDonalds employees are rude, Chick Fil A employees are always friendly. McDonald's is always dirty and service i...

7 comments Fast Food Restaurants  · Nov 30, 2019

McDonald's — management

Im an American citizen who lives in Egypt . Im so disappointed to see the franchise in Shaikh Zayed, Egypt going down the drain . The delivery people just go inside to prepare the...

Fast Food Restaurants  · Nov 30, 2019

McDonald's — online order paid but not delivered

I ordered and paid for a delivery. My address was included for deliver. An hour later they phoned me to state that they can't deliver, as it is out of range and I must come to...

Fast Food Restaurants  · Nov 29, 2019

McDonald's — unauthorized transactions

1645 There has been 5 unauthorized transactions from my McDonald's account which has my payment information; 2 on Sunday, November 10, 2019 and 3 on Wednesday, November 13...

Abbotsford Fast Food Restaurants  · Nov 14, 2019

McDonald's — my breakfast

I pulled into this McDonalds on the left side terminal . I was the only one there. Waited a bit then a car pulls into the other terminal and gets immefiate service while I again...

Mc Donalds — happy meal toy

I've never dissapointed my granddaughter until now. I mistakenly told her I would get her one of each hello Kitty mc Donald's happy meal since she is her favorite Chari ctor. But...

1 comments Fast Food Restaurants  · Nov 11, 2019

McDonald's — strawberry cheese cake

I bought a strawberry cheese cake but it tasted stale.. It was not fresh enough. The cheese was (white part) u could not taste the freshness of the cake. I bought it today...

Fast Food Restaurants  · Nov 07, 2019

McDonald's Roosevelt, Utah — customer service

We had went in on saturday morning nov. 2nd to the driveup we got 4 sandwiches, one of the employees came to the window and said we are short on sausage could I getr you move...

McDonald's — payment issues

I had visited paris orly airport mcdonald's outlet on 24th october 2019 and had placed order for which value was 27.80 euro so I used my forex card for payment but the staff told...

Fast Food Restaurants  · Nov 04, 2019

McDonald's — drive thru people cheating on order

Several times I would come home after going through drive thru of one of 2 Sarajevo's McDonalds, and find that my order is just partial, with something missing (fries, sandwich...

Fast Food Restaurants  · Nov 02, 2019

McDonald’s — unauthorised credit card payments

I have been noticing over the last three months £45 has been taken from my account. I have not yet looked at further bank statements but I am sure there will have been more taken...

Fast Food Restaurants  · Nov 01, 2019

McDonald's — fish sandwich and french fries

I asked for no cheese on the fish sandwich and got it but the bun was tough to bite into. It was hard and old. The French Fries I got were no salt and I got that but they tasted...

Eugene Fast Food Restaurants  · Oct 29, 2019

McDonald's — egg mcmuffin breakfast

The so called Canadian bacon is so tough it cannot be eaten. You finally managed to destroy you best product. Not the restaurant's fault. Restaurant #11155 in South...

McDonald's — monopoly game

1645 Hello, Twice now in the morning drive through, I have not received the Monopoly game cards on my Egg McMuffin meal. Just because I order my Egg McMuffin without cheese, doesn't...

Calgary Fast Food Restaurants  · Oct 28, 2019

McDonald's — manager

I just went in the drive thru and the manager gave me attitude saying that my credit card machine is down is cash only and said I'm short hand is gonna be a wait left me...

Allentown Fast Food Restaurants  · Oct 27, 2019

McDonald's — employee training regarding incidents on the premises

On 10/5/19 I sustained a n injury due to a fall at the entrance to this location. The employees were helpful once inside. Being an HR professional my question is are the employee...

McDonald's — toilets baby change table

1645 I am totally disgusted with the neglect of hygiene in parents toilet, the babies change table was covered in mould, this is disrespectful and threatening to children's health and...

Fast Food Restaurants  · Oct 26, 2019

McDonald's — two big mac meals

I ordered 2 big mac meals.. One is supposed to be a large with a chocolate shake and the other was a large with light lettuce and extra onions and a dr pepper... And when I...

Fast Food Restaurants  · Oct 25, 2019

McDonald's — not honoring coupon

First off, I have always considered McD's the best of all the rest. I visit Mcd's anywhere from 3-5 times per week, probably for the last 30yrs. And unless traveling out of my...

2 comments Fast Food Restaurants  · Oct 24, 2019

McDonald's — services

Horrible services at14:00 22nd Oct 2019 I went to 23Ave NW Edmonton and the line up for food and coffee with more than half an hour and only one counter was available for the...

McDonald's — monopoly scam

1645 We got caught up in the hype of monopoly started by McDonald's, I ordered 3 burgers that were advertised with 1 ticket on each, only to receive no tickets, when I asked the girl...

Fast Food Restaurants  · Oct 23, 2019

McDonald's — staff & products

I was at Macdonalds in Rustenburg numerous times, when we go there they never have buns for some reason, or they don't have the wrap for the breakfast wrap or the ice cream...

Fast Food Restaurants  · Oct 23, 2019

McDonald's — very poor service from an employee and a manager

10/21/2019 Receipt shows my order time of 11:07 A.M. After 20 minutes passed with no food, went back to the counter and asked an employee what was taking my food so long. She...

McDonald's — mcribs

I ordered 2 McRibs and when I opened the first one is was so dry no sauce at all, so much so I checked and the second one had no sauce on it either! I didn't even eat the...

McDonald's — service... food

Waited in drive thru at least 30 min. One windo open. When I received my food I pulled to the side and checked my bag. Food was totally ice cooled !!! Went in and asked to speak...

Youngstown Fast Food Restaurants  · Oct 20, 2019

McDonald's — making order

1645 I went to this McDonald's on 2700 S Kirkwood Rd, Houston, TX 77077 and I was trying to make a breakfast order for my son as I was talking to the cashier the so called manager...

McDonald's — rude employees

On 10-19-2019 at 4am, I decided to stop for breakfast at the McDonald's right in front of the hospital I work at in Birmingham. I arrived at 4:01am and waited to order in the...

Birmingham Fast Food Restaurants  · Oct 20, 2019

McDonald's — double cheese burger

1645 My partner and I visited Hervey Bay's McDonald on 19-10-2019 @ 08:41hrs, and ordered a Double Cheeseburger. We were number: 121. The advertisement on television shows a large...

1 comments Fast Food Restaurants  · Oct 20, 2019

McDonald's — service

Below is my original comment from 10/12/2019: I just returned home from Store number 22086 in Lynn MA. Once again, they left an item out of my order. An egg mcmuffin this time. I...

Lynn Fast Food Restaurants  · Oct 17, 2019

McDonald's — service

1645 I went to McDonald's at Moorebank today and ordered McFlurry and large coke got to pick up in drive thru and the staff member leaned over and dropped the order all over me the...

Fast Food Restaurants  · Oct 15, 2019

McDonald’s Florence, italy — facilities danger

656142 A terrifying experience happened to me in a McDonald's restaurant. On Saturday October 12, 2019 I was in the restroom of your McDonald's at the Florence, Italy train station. I...

Fast Food Restaurants  · Oct 14, 2019

McDonald's — going to the back of the line

Today about 12:03, October 14th, I ordered a #3 large combo with a coke, so naturally the girl at the window entered a bacon quarter pounder and I was given the wrong price. When...

Tulsa Fast Food Restaurants  · Oct 14, 2019

McDonald's — employee and manager (fraud) identity theft

Well i was looking for a job and i went to mcdonald's for a walking interview, and i ask the manager is he still doing interview at this time?. He said OH NO! and the Staff...

McDonald's — unethical behavior from a female staff in red tee seemed to be manager called apple

1645 At around 15:00 on 28-Sep-2019 Apple (I saw the name from her name tag) was servicing an old man and said, Do u have any xx card? The old man replied Yes I have. Apple raised up...

Fast Food Restaurants  · Oct 02, 2019