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Marshalls Customer Service Contacts

+1 888 627 7425 (United States)
+1 905 405 8000 (Head Office, Canada)
770 Cochituate Rd
Framingham, Massachusetts
United States - 01701
Mon9:30 AM - 9:30 PM
Tue9:30 AM - 9:30 PM
Wed9:30 AM - 9:30 PM
Thu9:30 AM - 9:30 PM
Fri9:30 AM - 9:30 PM
Sat9:30 AM - 9:30 PM
Sun11:00 AM - 8:00 PM
TJX Canada
60 Standish Court, Mississauga, ON L5R 0G1

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Use this comments board to leave complaints and reviews about Marshalls. Discuss the issues you have had with Marshalls and work with their customer service team to find a resolution.

Marshalls Complaints & Reviews

Feb 19, 2021

Marshals — Customer service

I was shopping today, and come across a yellow stickers sale, most items were super cheap. When at the...

MarshallsDisabled shoppers

I am a handicapped person with a LEGAL ACTUAL service animal. The Marshalls on S Maryland in Las Vegas allows anyone to walk in with an animal. They bark run around and employees and managers say nothing. I called manager, he was rude and attempted to tell me the law. That he cant ask when in fact there are 2 legal questions they can. Stipulated by ADA (on website)noted by Dept. Of Justice. I have to worry that my service dog could be attacked? I also love they enforce a mandate for BS masks because of "germs" but allow any schmuck to bring an animal that has been God knows where. My dog is vaccinated to the HILT because I have to take him everywhere! I love how a LAW by the ADA is completely ignored. I dont blame the animals just the ignorant owners and workers. My dog gets attacked its open seasonon TJX and Marshalls.

Disabled shoppers
Disabled shoppers

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    Feb 03, 2021

    Marshall’s — Employee

    A worker Noellene Valle at Marshall's Tucson az spectrum location, called me the customer a [censored] and...

    Dec 20, 2020

    Marshalls — Racial profiling customers

    I've shopped at the Marshall store located at Baltimore Inner Harbor ever since they opened their door...

    Dec 06, 2020

    Marshalls — The manager

    I am writing, because I have been kicked out of the Marshalls store on Market Street in San Francisco, CA...

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    Oct 23, 2020

    Marshalls — Racial discrimination

    Around 1:30 pm, Oct 23, 2020 Marshalls at Eastern Blvd Las Vegas, NV. As I was looking at a recliner sofa, A...

    Jun 30, 2020

    Marshalls — Not enforcing social distancing

    On Sunday, June 28, 2020 at 12:25 I visited the Marshall's/HomeGoods store on Old Country Road in...

    Jun 11, 2020

    Marshalls — Customer service

    I have been wanting to do this for a very long time but didn't want to but after today I knew I needed...

    MarshallsAn employee is being harassed

    A cordenator by the name christine harasses her employees with foul language yelling bulling them to the point there in tears this is at Marshalls store #0816

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      Mar 11, 2020

      Marshalls — The Bathroom

      I used the bathroom at this store and it was awful. With the Coronavirus around you would think they would be...


      I was in the Wilson NC. I stood in this long line. I purchased over $100 worth of items. When I got outside one of the items broke. So I went back into the store to get a refund for that item.I went to the front desk .So I spoke to a mamager. She stated that I would have to get back in that long line again. So I asked her if she want me to return everything I purchased. She said if I want and walked away.I don't have to spend my money and put up with attitudes.I don't appreciate how she so call handled the situation.while she was telling me I had to get back in that long line . She could have given me the refund

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        Marshallsnot receiving my order

        On 30 Jan I order 2 pair of sneakers, received one now 10 days later have yet to receive other. order #[protected]. [protected]@aol.com

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          Feb 15, 2020

          Marshalls — an in store purchase I made

          On February 14, 2020 I purchased two stools during store closing time. They were marked down to $28.00 and...

          Feb 05, 2020

          Marshalls — dove nourishing care cream

          I bought a dove intensive cream and it did not come out good. It si greeasy and almost liquid, does not have...

          Jan 31, 2020

          Marshalls — customer service rep

          I was in line to pay an outfit, which i spent an hour searching and trying on, i get in line to pay with gift...

          Jan 25, 2020

          Marshalls — bathroom

          On January 25. 2020 I went to Marshalls with a friend and my one year old. My child had a dirty diaper and...

          Jan 19, 2020

          Marshalls — return

          I was returning a Ralph Lauren Mens sweater with all the tags on it today at Marshall's Newtown Rd...

          Jan 19, 2020

          Marshalls — black cashier with red short hair

          Very very rude to me and my daughter!!! Telling me I could not use my gift card cause it was not signed !!!...

          Jan 15, 2020

          Marshalls — fitting room service

          Hello it is January 15th 2020 at about 6pm. I am currently at the Marshalls store in Visalia, California. I...

          Jan 14, 2020

          Marshalls — unprofessional, changing price by removing price tag

          1/14/20 1300hrs at 9210 Rockaway I Came to store to buy multiple items, in particular 2 black, white and gold...

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