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Megamart Customer Service Phone, Email, Contacts

Megamart
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1.4 11 Complaints
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Megamart complaints 11

ComplaintsBoard
B
8:16 am EDT

Megamart defective product

I purchased denim pant on 30.09.2018.
Bill no. 1781. at DVG Road. Bangalore.
But found that product is defective.
When I went to shop for replacement, the store manager & executive repkaced alternative pant as their choice.
The way they treated very inserting to me.
Literally I treated like begger.
1. Product found defective.
2. Irrelevant product replaced as their choice
3. Customer inserted very badly.

I am suggesting that not to buy in mega stores. Product quality is not trustable also customer handling service is very bad.

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2:07 am EDT

Megamart fooling customers

On June 2018 I purchased in mega mart for the worth of 6500 (there was an offer going on 50%). I received 50% offer as well as a 500rs voucher which is expiring by July 31st 2018. To redeem this voucher I had to purchase worth of 2000rs again before expiry. Hence I had to visit mega mart on 28th July 2018 and there was not much choice to buy the brands to redeem the voucher. One of the executive in 2nd floor informed that I can buy only MRP brands to redeem the voucher and I very clearly informed him to show me only the brands which I can redeem the voucher. Finally, it was Ex caliber and IZOD, post selecting the shirts I reached cash counter in ground floor and I was surprised that the brand I selected was a discounted items. Here are the customers been made fools. See the summary below:

1. The material I purchased was worth of 3000 approximately
2. In the cash counter they informed to pay 1900 (this is after discount) without voucher redemption
3. If I need to redeem the voucher given by mega mart I had to pay 2500 (after voucher redemption)

See the difference here and I'm so pissed off the way in the cash counter mega mart floor in charge handling this situation. It's a loss for me right to use the voucher, then why mega mart has given the voucher, is it to fool the customers. Finally, I dint make any benefit out of the 500rs voucher given and I had to throw the voucher in cash counter and return back home (neither I purchased or redeemed the voucher). I wanted to take this issue very seriously with consumer court.

Regards,
Pramod.M
[protected]

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L
12:44 pm EDT

Megamart points redeem

I received SMS to redeem my Bonus points 500 in megamart store.

I went to Megamart store, i bought a kurtha and i said to redeem the points and i will pay the balance amount.

In bill counter, the person who was billing said, its not applicable mam, Please take a pair of socks to redeem your points, because for the redemption of points only "socks" is applicable.

why the hell then i receive SMS from Megamart daily. Why the hell you people are giving false statement to attract customers.

As of i know redemption points is applicable to all things which i purchase in store, how can you say i can buy only that bloody socks. Then you should mention in SMS that i can redeem my points only to buy socks and not any other items.

Customers are fools to you . so that you people can buff anything and attract.

Bull [censored] it was. worst approach you can use to attract customers.

Points are given for the usage of my purchase. if you are not willing to give benefit to customer . dont cheat customer by sending bonus points, this and that. dont lose your brand identity by doing all these things.

Worst Approach.

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Is Megamart legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Megamart to be a trustworthy company. Although there's a 9% resolution rate for customer complaints, which deserves attention, Megamart is known for their high standards and safety. If you're thinking about dealing with Megamart, it's wise to check how they handle complaints.

Megamart earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Megamart. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Megamartstores.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Megamartstores.com you are considering visiting, which is associated with Megamart, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Megamart has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Megamartstores.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The megamartstores.com may offer a niche product or service that is only of interest to a smaller audience.
  • Megamart protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
P
2:59 am EDT

Megamart seller did not honour selling price

Dear Sir/Mdm,

I have bid for the Lightbulb humidifier sold by MegaMart at $1 during auction. I have won the auction. The email stated that I just need to pay the $1 plus $3.90 delivery cost which is total $4.90. However, Seller requires me to top up $7.90 for the item after I won the bid. Seller also suggested that I cancel my bid if I did not want to top up. The previous buyers are able to purchase the item at $1. I do not understand why the Seller did not want to honour the bid price this time round. I wrote in to Qoo10 help desk for assistance and I got a standard reply. The staff simply did not understand the issue and did not bother to do any investigation on the matter. I would like to file a complain towards Megamart. Qoo10 should not condon dishonest sellers and sellers whom lack integrity. Thank you!

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M
2:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Megamart bad service from you atm machines and bad attitude from your staff

Hi I'm extremely not happy about the way your ATM machines are always not working. Especially in the mornings and busy month end weekend's
There's always a network issue when you ask. And the staff will give you a very look when you complain about such.

Thirdly your mega mart branch in Tembisa clayville there's never change available. You're expected to deposit the except money. Instead you'll be turned away to go look for change. Such service from a bank is very disappointing.
Please get this house in order, last time I checked you should be servicing me, not the other way around.

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8:44 am EDT

Megamart false 50% discount offer claim

Today I visited Megamart located at Kasarvadavali, Thane where they had put up an advertisement of 50% discount valid from 16.3.18 to 18.3.18. It was mentioned that we have to pay only Rs.3000 on purchase of goods worth Rs.6000.

I purchased 2 trousers roughly of approx Rs.2499 & Rs.2899 plus a shirt of Rs.899 plus 2 pairs of Vests for 399 & 419 & one pack of hand kerchief costing Rs.149. When I went to bill, I was shocked to know that the bill was for a total of Rs.6098.
When I inquired with the cashier, he mentioned that the trousers were eligible for only 30% discount & all other items did not quality for the offer. Despite the 30% discount, there was something amiss so inquired on how he has arrived at Rs.6098.
Was further shocked to know that they reduce 30% on the MRP & again add GST. Effectively, the final discount on these trousers seemed much below 30%
The bill shows 10% discount on trousers of Rs.5398 i.e. the discount amount is Rs.1619. The Net payable for trousers should have been Rs.3779 plus other items of Rs.1866 thereby totaling to Rs. 5678. But the final bill was Rs.6098.

Felt terribly cheated.

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6:11 am EDT
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Megamart basics casual shirt size replacement issue.

Hi i bought basics Large size from manik bag sinhgad pune branch as per convinced by salesperson but it dose not fit .So come to replace that product for XL size.but manager whos name is Rehman was not allowing to replace with giving unnecessary and in valid reasons like dust, might used etc.He was very arrogant and rude.He has dont how to deal with customer anyway.Retail business doesn't allow this type of service and behavior.Take action on this matter as early as possible.If you didn't respond this i have to complain to customer court . Wait for your action.This in not about money but the service by you.

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12:47 am EDT
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Megamart cherokee suitcase

I am a good old customer of Arvind Brands . Last year I have purchased, a Cherokee Suit Case . After my first use, I have baked it and kept . When I wanted to take it for my tour last week, to my crude surprise, I found the stitches joining the upper & lower portions is workout and
it is very weak and not usable . Because of joint stitches got removed, it can not hold any weight . I have bought the same from your ALWARTHIRUNAGAR
Chennai - 87 outlet and I am staying close by .Would appreciate your efforts in arranging for the replacement .

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1:03 am EST

Megamart Twice got billed for single purchase made for debit card. on 17th of october 2015

I have made a purchase of 2 pants on 17th october 2015 from megamart from sarjapur road, and was billed of RS 1734 twice, where I did my payment via Debit card, received SMS twice and also in the bank account it was deducted twice. when logged a complaint to [protected]@arvindbrands.com many a times, no reply was provided. After checking with sales person of megamart, he says its an issue with the card machine which was swiped, they will call back and refund. Its been more than 21 days.

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9:35 am EST
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Megamart Megarmart cheat me during Deepavali

I went to Mega mart(Kaikonrahalli, Sarjapur road) for Deepavali purchase.

They had a scheme called buy 2 get 2.
I selected 4 shirts. They billed me for Rs.4100/-
There is nothing free here.

The cost of one shirt comes to Rs.1000/- But the actual worth of each shirt is only Rs.700/- so they cheated me during deepavali. The man at the counter who was in charge of the shop was rude and forced me to pick up some trousers as well.

Don't ever believe in this buy 2 get 2 scheme of this Mega mart. Mega mart is a fraud company selling cheap shirts at an exorbitant price.

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5:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Megamart Buy 2 Get 2 Free Fraud

Please do not fall victim to this game. Megamart, Bangalore proudly announces festival offers like buy 2 garments get 2 free. In fact, its the most fraudulent offer ever seen.

I went to buy a casual short shirt. A simple looking shirt had a price tag of Rs. 1200/- A similar shirt in Westside costs Rs. 400/-. You buy two shirts from Mega Mart @ 2400 and claim 2 shirts free, that means 4 shirts for 2400 (600 each). At that price, in westside you can easily buy 6 shirts.

Do they think people are such fools to fall into such scams? SCAMSTERS! AVOID MEGA MART! Its MEGA FRAUD!

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Paramasivam S
, IN
Nov 18, 2019 2:05 am EST

Carry Bag at your chrompet have charging customer. Given that fact the govt have ordered that carry bag with seller information printed shouldn't be charged to customer but still this store is charging. Why is that so..

If it's plain carry bag I would have happy enough to pay that Rs 7 but here giving way unlimited brand name printed in carry bag

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J
J
Joetiz
, US
Aug 28, 2018 10:26 am EDT

No proper customer service ...everything has done by self...if it so, why do you have your employees...total fed up

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Overview of Megamart complaint handling

Megamart reviews first appeared on Complaints Board on Oct 7, 2009. The latest review defective product was posted on Oct 5, 2018. The latest complaint Buy 2 Get 2 Free Fraud was resolved on Oct 07, 2009. Megamart has an average consumer rating of 1 stars from 11 reviews. Megamart has resolved 1 complaints.
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  1. Megamart contacts

  2. Megamart phone numbers
    +91 80 4048 8775
    +91 80 4048 8775
    Click up if you have successfully reached Megamart by calling +91 80 4048 8775 phone number 12 12 users reported that they have successfully reached Megamart by calling +91 80 4048 8775 phone number Click down if you have unsuccessfully reached Megamart by calling +91 80 4048 8775 phone number 6 6 users reported that they have UNsuccessfully reached Megamart by calling +91 80 4048 8775 phone number
  3. Megamart emails
  4. Megamart address
    5th Floor, Du Parc Trinity 17 M.G Road, Bangalore, 560001, India
  5. Megamart social media
Megamart Category
Megamart is related to the Department Stores category.

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