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Marshalls

Marshalls review: Personal safety in their store! ( 12 comments)

J
Author of the review
12:00 am EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

On 9/23/07 Two older ladies and a young girl entered the store. The two women were verbally assaulting the girl and having her push their cart around and acting as if she were their slave. That aside one of the women the oldest decided to push me in the shoe isle. I was in shock finished shopping and left. (I know I'm a slow reactor sometimes) So after about 7 calls one long distance and talking to a Manager, assistant manager and a secretary all I got was sorry. No one would allow me to see the security tapes nor would anyone promise my safety in the future. No discounts or anything else were offered. Washington Street Marshalls in Indianapolis Stephen, Monte, or Judy will not care or do anything if you complain. Say it with me great shoe department but not worth being accosted for BOYCOTT!

12 comments
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A
A
AntiComplainer
US
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Jan 19, 2009 9:33 pm EST

It's YOUR safety, YOU protect yourself. That store isn't responsible for your interactions with another customer. If you were offended, you should have dealt with that individual yourself. Don't expect the store to apologize for something a customer did to you, and definitely don't expect them to offer you a discount. Seriously, be an adult. Since when are companies supposed to babysit their customers!

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vidal oquendo
PR
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Jun 25, 2012 1:27 pm EDT

to whom it may concern my problem with marshalls is that i live in puerto rico and i go to the one in the city of caguas and my problem with that store is that they dont fix the aire conditioner for months ..u cant be in that store for ten minutes with a weather 9 degfress farenhiet how can u shop? how can anyone work in that store and you guys know how much money marshalls makes in puerto rico not to fix a air conditioner my god..i hope someone reads this and does something about it please

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Sunishre
US
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Aug 20, 2018 10:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was at the Green Bay East, WI store. I wanted to try an outfit that I really liked. I had my infant baby girl in the car seat with me. The lady in the fitting room didn't let me take my baby inside with me and basically told me I have to leave the cart. I was very disappointed by the customer service and she was very rude.

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Karina Carpio
San Bruno, US
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Sep 01, 2018 8:18 pm EDT

My husband with ADHD is being harassed and bullying by this manager name James. He shouldn't be a manager in the first place. Recently my husband started having an anxiety because of him!

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Ana Perucho
Hercules, US
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Sep 10, 2018 11:01 am EDT

Disgusting colma bathrooms

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sharon56
Jacksonville, US
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Nov 12, 2018 6:59 pm EST

Discontinuing Ivanka Trump Apparel. I have been a long time shopper of TJ Max and Marshalls. I will no longer shop at your stores. I also will encourage my family and friends anyone that I come into contact will also to not shop at your store. You should be ashamed for not supporting our president.

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Lillianna
Lake Oswego, US
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Nov 13, 2018 2:47 am EST

You need to stay out of politics! How stupid can you get? You lose half your customers including me!

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John Smith
Oklahoma City, US
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Sep 25, 2019 11:23 am EDT

Outside of Marshalls at 1425 W. E Interstate 240 Service Rd. Oklahoma City, Ok is a very nasty trash can overflowing with smelly garbage and onto the sidewalk. Who wants to shop in a store when you have to pass by this? The manager needs to have this emptied when it gets full! And check it daily!

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Brandi McGinnis
MX
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Feb 01, 2020 10:05 am EST

well one of my friends went to apply because they were hiring. The manager said he didn't fit the looks. You can not tell me that is not basis. So if you look good you can work there? Please tell me. When i go in there the workers are in leggings and t shirts ? and so he go refused to get an application because the way he is dressed.

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Marshals department store sucks
Fontana, US
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Dec 31, 2022 6:47 pm EST

So as I'm here trying to shop on Christmas Eve I have this very very annoying young man right here trying to follow me as close as possible and definitely is making me very very comfortable and I was only doing it to me and my dad he knows a very a lot of many people and definitely make sure to shaak

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LaTanya McClary
Belleville, US
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Feb 15, 2023 3:53 pm EST

I'm in a long line where there is only one cashier and the other cashier is standing around. This is the marshall in rt 22 union new jersey

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Jvoight
Marysville, US
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Sep 27, 2025 9:32 am EDT

I love shopping at Marshalls, but the environment is nonstop harassment. I visited the Lynnwood, Wa location, and was sexually harassed by the management male and female. The manager that works there has been there a long time, and he is the issue. He is disrespectful too and should be fired.

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