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Customer Service

801 Crescent Center Dr. Suite 300
Franklin, Tennessee
United States - 37067

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Complaints & Reviews

Oct 17, 2020

MAPCO — Worker Macy Cheavious

Macy Cheavious was high on drugs when I came into the store. I ask for my stuff and her eyes was red and...

MAPCORude cashier

ID [protected] Kandyce

This morning I went into the store purchase gas and cigarettes with my friend.
After finishing the transaction. My friend took me to buy a lottery in the front of the door before leaving. The cashier told us we did not sell lottery by loud voice. So my friend told her we not talking to you and you have speak nice with. She get so mad for no reason. So I told my friend let go after fuel the gas for my car, I came to the store to buy a Gum. She threw the gum and I told her she should be nice with the customer.

Rude cashier
Rude cashier

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    Jul 21, 2020

    The complaint has been investigated and
    resolved to the customer's satisfaction
    MAPCO — Customer service

    I have never been so livid after leaving a store. To have an employee be so rude and disrespectful to a...

    Jul 17, 2020

    MAPCO. — Service

    Called the week ago today about being over charge $21 on two cartons cigarettes! Customer had an attitude...

    Apr 07, 2020

    MAPCO — store manager

    Store Manager is discussing personal business with other employees and customers. This is not professional...

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    Apr 01, 2020

    Favorite Market (MAPCO) — Sanitary concern

    You have mapco open 24/7 what measures are being used in prevention of Corona virus. Despite the be safe at...

    Feb 19, 2020

    MAPCO Express — store manager and employee csl crystal

    The store manager is discussing other employees personal business with other associates also she'...

    MAPCO Express / Mapcomart.comgas pump discount

    I went there a few weeks ago to get my gas and redeemed my 1000 points to get 10cents per gallon
    And only got 3 cents per gallon ive already sent you a complaint about this I just want to know if you;ll do
    The right thing and credit my 1000 points back my name is carolyn love card3451081430895 I am a regular customer
    I cant believe this mistake happened! Its never happened before and im very upset about it my phone [protected]
    I redeemed my points on my cell phone mapco app, now ive always been a satisfied customer at mapco
    And would hope this mess up wont change that, please do the right thing,
    Sincerely, carolyn love

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      Dec 25, 2019

      MAPCO Express / Mapcomart.com — unethical behavior

      There is a huge problem with teenagers parking and hanging out in the parking lot! They park their cars all...

      Dec 03, 2019

      The complaint has been investigated and
      resolved to the customer's satisfaction
      MAPCO Express / Mapcomart.com — tobacco

      The store manager, Rosa, was quite rude, and unwilling to give me my product. Even though I had a valid...

      Dec 01, 2019

      MAPCO Express / Mapcomart.com — fountain machine

      I stop at mapco at least 1 to 2 times a day almost everyday and the fountain machine is either out of order...

      Rocky Face
      Nov 09, 2019

      MAPCO Express / Mapcomart.com — employee

      I have came into this Mapco on a few Saturdays. There is employee who works on first shift that is rude, and...

      Oct 29, 2019

      The complaint has been investigated and
      resolved to the customer's satisfaction
      MAPCO — assistant manager and her cashier (son's girlfriend)

      My husband went into the store onchurch street as he walked in he overheard a conversation between the...

      Aug 28, 2019

      MAPCO Express / Mapcomart.com — racist cashier

      I come in with a water that i bought two waters there on Monday wasn't able to get back there until today...

      Aug 21, 2019

      MAPCO Express / Mapcomart.com — illegal actions

      I have observed one of the employees at Mapco on Jefferson in Nashville Tennessee serve somebody drugs inside...

      Aug 18, 2019

      MAPCO Express / Mapcomart.com — Employee threatening me.

      I came into the store on 08/16/19. I was not greeted until someone yelled at me and said next in line. Your...

      Aug 05, 2019

      Mapco, Harvest AL — complaint

      I am trying to get replacement cards for me and my adult son. his name is Billy Wayne Coulter, but it'...

      Jul 20, 2019

      MAPCO Express / Mapcomart.com — ice machine

      I love Marco ice if I could buy a ice machine just like it I WOULD!! I REALLY REALLY WOULD THE EMPLOYEES ARE...

      Jul 19, 2019

      MAPCO Express / Mapcomart.com — connie flynn

      Every day when I come in and connie is working i have seen her touch customers food with bare hands and have...

      Jul 19, 2019

      MAPCO Express / Mapcomart.com — gas pumps

      The gas pumps at your 3217 unity on Highway 70S in Nashville, TN has some fairly new pumps. Thank you for...


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