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MAPCO
reviews & complaints
MAPCO
reviews & complaints

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130 complaints
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MAPCO reviews & complaints

MAPCO complaints 130

MAPCO - Manager

I have been a loyal customer of mapco at this store 3546 Cleveland highway Dalton Georgia 30721 for several years however the new manager there seems to have a problem with people who buy lottery...

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T

MAPCO - Service

Anytime this guy is in here he tells me they are closed, I have come at 1am, 2am, 3am no matter what time, he will say he's closed. I have never heard this from Mr. Charles who works the same hours. Thursday/ Friday is the day I fuel up, however I can not even fuel up and get a snack after work when he is here.
3227 Point Mallard Pkwy SE
Decatur, AL 35603
United States

G

MAPCO - Cashier

You have a cashier that works at the mapco on 431 in Golden Springs Alabama that is rude and tells people what they have to pay with I came in the store and all I had was a hundred and was told I had...

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J
Aug 04, 2021

MAPCO - Employee behavior and conduct

I am very unhappy with an employee working this location. Employee told me they couldn't sell me anything due to the store closing at 10pm and the time was only ten minutes till the closing time...

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MAPCO - Employees

I walked in around 10:50 pm on Sunday night and there was looked like an employee wearing pjs and flip flops while dust mopping. And then the cashier denied my mother buying beer she is over 21. We...

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N

MAPCO - Service

I went to the MAPCO on the corner of Mt. Moriah and Clarke Rd, in Memphis, TN around 8:15PM...I noticed there was a young lady letting people out, and locking the door. The young lady is not employed by MAPCO. She was a friend. Customers were getting upset because this MAPCO, doesn't close their doors for the night until 10:00 PM. The store has gone down as far as customer service and the atmosphere is terrible. The young lady who was working there tonight is loud and obnoxious and will say anything. Her friends are behind the counter which I feel is very unprofessional.

Desired outcome: Retraining of employee

MAPCO - The cashier is always rude, and either in the phone, eating or not at the counter.

2:25 April 8th 2021I went in today at the mapco across from north east alabama college in Rainsville alabama on hwy 35. I parked at the gas pumps, walked in, got something to drink, and a snack. The older woman (like always) on the phone with her family member I'm sure, sitting down eating lunch at the register. I kept standing there while she is actually watching me stand there. I finally said I need two boxes for f camel crush silver and 20$ on pump three. She totally ignores me. I was furious. I told her that mapco needs to fire her and walked out! Something needs to be done. Customer come in to be waited on, not to wait in the cashier. My name is Kendall Holland [protected] to a my cell number

B
Feb 01, 2021

MAPCO - Regional manager needs to fire the cashiers thats allowing what goes on property and law enforcement needs to clear the property permanently

Mapco Store # 1001 5756 Old Hickory Blvd. located in Hermitage, TN is a death trap and someone is going to get killed... The store is swarmed with homeless people and drug addicts, people parking at...

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MAPCO - Customer service

I arrived at the Mapco located at 160 McGavock Pk. In Donelson, TN. at 12:25 AM on 12/8/2020 to purchase an item. Unfortunately after being laid off from work and still waiting on my unemployment...

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A
Oct 17, 2020

MAPCO - Worker Macy Cheavious

Macy Cheavious was high on drugs when I came into the store. I ask for my stuff and her eyes was red and looked impaired. Do Mapco hire drug addicts? If so, I need to take my business elsewhere. I...

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R
Oct 07, 2020

MAPCO - Rude cashier

ID [protected] Kandyce

This morning I went into the store purchase gas and cigarettes with my friend.
After finishing the transaction. My friend took me to buy a lottery in the front of the door before leaving. The cashier told us we did not sell lottery by loud voice. So my friend told her we not talking to you and you have speak nice with. She get so mad for no reason. So I told my friend let go after fuel the gas for my car, I came to the store to buy a Gum. She threw the gum and I told her she should be nice with the customer.

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

MAPCO - Customer service

I have never been so livid after leaving a store. To have an employee be so rude and disrespectful to a customer all because he had to work the previous night. From the time I walked into the store...

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MAPCO - Service

Called the week ago today about being over charge $21 on two cartons cigarettes! Customer had an attitude when I said how are you doing, and she did not answer me so I turned around and I said how...

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MAPCO - store manager

Store Manager is discussing personal business with other employees and customers. This is not professional work ethics. You train them on how to be a manager but do you train them on work ethic...

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F
Apr 01, 2020

MAPCO - Sanitary concern

You have mapco open 24/7 what measures are being used in prevention of Corona virus. Despite the be safe at home pleas customers still come to your store for non essential products late at night beer...

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M
Feb 19, 2020

MAPCO - store manager and employee csl crystal

The store manager is discussing other employees personal business with other associates also she's picking and choosing certain employees to write up Crystal has authorized gas 2x worth nearly...

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L
Jan 03, 2020

MAPCO - gas pump discount

I went there a few weeks ago to get my gas and redeemed my 1000 points to get 10cents per gallon
And only got 3 cents per gallon ive already sent you a complaint about this I just want to know if you;ll do
The right thing and credit my 1000 points back my name is carolyn love card3451081430895 I am a regular customer
I cant believe this mistake happened! Its never happened before and im very upset about it my phone [protected]
I redeemed my points on my cell phone mapco app, now ive always been a satisfied customer at mapco
And would hope this mess up wont change that, please do the right thing,
Sincerely, carolyn love

A

MAPCO - unethical behavior

There is a huge problem with teenagers parking and hanging out in the parking lot! They park their cars all over and makes it difficult to get to the pumps! Rumor has it and from the looks of the...

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R
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

MAPCO - tobacco

The store manager, Rosa, was quite rude, and unwilling to give me my product. Even though I had a valid drivers licenses. A few years back I washed it, now there are two tiny little bubbles on the...

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C
Dec 01, 2019

MAPCO - fountain machine

I stop at mapco at least 1 to 2 times a day almost everyday and the fountain machine is either out of order or they say they do not have any coke or Dr Pepper. Most of the time I have to ask them if...

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+1 855 469 6272

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