MAPCO reviews and complaints 1
View all 149 complaintsMAPCO - Manager
I have been a loyal customer of mapco at this store 3546 Cleveland highway Dalton Georgia 30721 for several years however the new manager there seems to have a problem with people who buy lottery tickets especially me she does not like to sell them to me complaints about it and she does not like to cash the tickets in that I win from. On one occasion she even followed me to the ice machine outside so that I could get my [censored] with a babysitter she made me feel as though I was a thief and it was greatly unappreciated she is rude not only to me but to other customers as well she has said that she doesn't like or approve of the lottery so everyone who purchases lottery from this store is hassled by it and felt as if they are I appreciated it would be greatly appreciated if you could handle this matter move her from the store or have her to check her attitude at the door her job is customer service as well as everyone else's so with that being said thank you and I do expect you to handle this because this is my second complaint and there has been nothing done about anything
Desired outcome: Retraining on customer service refresher on policy about selling entire rolls of lottery tickets reminded that there is no place in retail for judgement of people especially by a manager.
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