Menu
Chevron company logo
Chevron
reviews & complaints

Chevron
reviews & complaints

Learn how the rating is calculated

339 complaints
89 resolved 250 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Chevron. We promise not to send you any unrelated messages
Share
ADVERTISIMENT
A
9:55 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Incorrect order

5/18/2022 4:44pm store#1433 cashier#9 drawer#1 transaction #1015344. I purchased 1 Gatorade at $2.69 but was charged $15.51. When I informed the cashier she had to run out and catch the other employee that had just clocked out. My first thought was why did the cashier not get trained to do refunds if she’s left alone to run the store. The other employee...

Read full review
A
4:20 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Employment offer

Dear Sir/Ma'am Greetings I received a job offer letter from the email address which is appended below. You are requested to verify its credibility. Is this offer is real or some kind of fraud and either I have to proceed further or not? Your co-operation in this regard will be appreciated. Best Regards Ayaz Ahmad HSE Engineer Cell phone;...

Read full review
R
9:40 pm

Chevron - Servicecf

On April 28 1922 I stopped in to your Chevron service station on Tice Valley Dr., Walnut Creek Ca. at Rossmore for this station offers full service which I need for I use a walker and do nit get around to well. I waited in the full service bay for over 35 minutes 2 days in a row, and no one showed up. The bay says full service which uit should be but it is not. If this happened once no problem, but 2 days in a row is my complaint. thanks for your time, Randy

Desired outcome: take down the full service since it is not provided

Read full review
Hide full review
ADVERTISIMENT
C
8:10 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Employee harassment

I ran out of gas and walked to the Chevron at 3333 Lancaster drive in Salem Oregon, I was greeted by an employee that seemed as if he was having a rough day, he asked me "what do you want" I replied one gallon of regular as I handed him a gas can, he took the gas can and filled it up the total coming to $4.65 and he asked will $5 be fine instead of asking...

Read full review
F
5:48 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Job employment

I was approached by Wesley Donald from Chevron Texaco Dubai, confirming my job application as a Quantity Surveyor in Dubai.There was a contract given to me asking me to join them in dubai by 28th April 2022. I started suspecting this to be a scam, as there was no skype interview, no phone interview. They simply asked by email if I am keen to join Chevron...

Read full review
X
6:05 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Is this a real offer of employment?

Hello, My name is Andrei Adrian, please tell me if is a scam this offer. Thank you. My adress: [email protected] Dear Andrei Dumitru-Adrian, It is with pleasure that I welcome you to the staff of CHEVRON TEXACO DUBAI. Congratulations! We are pleased to confirm you have been selected to work for CHEVRON TEXACO DUBAI. We are delighted to...

View 0 more photos
Read full review
J
2:42 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Chevron texaco dubai job contract

Hi there, I was approached by Wesley Donald from Chevron Texaco Dubai, confirming my job application as Operations Team Lead in Dubai.There was a contract given to me asking me to join them in dubai by 25 April 2022. I started suspecting this is a scam, as there was no skype interview, no phone interview. They simply asked by email if I am keen to join...

View 0 more photos
Read full review
D
3:12 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Loss of safeway gas rewards

On March 17, 2022, my wife and I traveled to Portland, Oregon, from La Grande, Oregon, where we live. We were in the downtown area of Portland and checked our GPS for the closest Chevron station which is our gas station preference. When we arrived at the Old Town Chevron, at 400 W. Burnside, Portland, Oregon, we noticed that the gas prices were higher than...

View 0 more photos
Read full review
M
6:46 pm

Chevron - Car wash damage

March 13, 2022 @ 2:30pm

Paid for the Premium Car Wash. $20 at the Carefree Hwy, Tramonto location,

Phoenix, AZ 85086.

The roof brush dented the rear passenger side roof at the hatch back seam, and scratched the clear coat on the roof and upper door frame. My car was purchased a week ago through Carvana with Zero scratches or dings.

The final shine rinse quit and the dryer only dried half the car leaving it worse than when I came in. Spoke to the cashier and the manager had left for the day and was told to come back tomorrow 3/14/22.

Car is a 2020 Hyundai Veloster Premium, Black.

Desired outcome: Repair roof dent on hatch back door frame, and repair scratched clear coat.

Read full review
Update by Maxwell Arnold
Mar 13, 2022 6:54 pm

2020 Hyundai Veloster Premium, roof damage and clear coat scratched from Car Wash brush.

View 0 more photos
Hide full review
ADVERTISIMENT
D
5:03 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Store being closed

So as far as I know the store has always been closed when I arrive and I tried arriving at separate times throughout the night because I do frequently use their air pump well as soon as I arrive to the store suddenly the store immediately just to closes down I don’t understand and I’m sick and tired of this game. I am taking now first of March 3 around two in the morning

Read full review
J
8:50 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Settlement offer to my elderly mother for scam from chevron employee

My mother (87 years old) was involved with a Chevron oil rig employee in late 2020. He went by the name of Austin Bradley. Sadly, she believed they were in love, and a story about a drill bit that needed repair and was his responsibility, and he'd pay her back once the oil company paid him for the job when complete. Mom gave him $33K at that time. (Oct...

Read full review
C
4:16 pm

Chevron - Fuel Purchases for Business

I recently applies for credit card from Chevron to make fueling easier for the technicians on the field. I been paying the bill without really looking at it. This pass bill I notice a late fee of $1, 063.68. I called customer service and I was told that I was late five days and the amount is correct for being late five days late. I'm CHOCKED. How is this legal? No credit cards charges that amount for being late. I just got my new bill and this one has a late fee of $1, 019.04?
I'm a new business owner and I guess everyone wasn't a piece of my pie ridiculous.
The customer service representative will ask a manager to call me back and also a account specialist.

Desired outcome: Credit me back all late fees

Read full review
Hide full review
F
1:29 pm

Chevron - Restrooms

I go in this store quite often because I work near it. Ever since it's been under new management (about a year now). Don't believe they have cleaned the restrooms even once. There are always flys in there, stinks, toilet are always dirty, floors are never mopped. For example went in other day and poop was on the floor, thought for for sure they would mop. But when I came back a little later, all they did was wipe up the poop with a towel, you could see it smeared on the floor. Will not be going back! Afraid for my health. Very disgusted!

Desired outcome: CLEAN THE RESTROOMS!!

Read full review
Hide full review
N
6:26 pm

Chevron - Chevron store selling Chevron Gasoline

Good evening Chevron,
No problem with Chevron you sell fine products. My complaint is this: I went in this store this morning, at 1800 S Harbor City Blvd. in Melbourne, FL. and paid $28.00 dollars in cash to the woman cashier. I asked if I could use the rest room, to only take a leak.. She refused, and said per her boss no one but employees could use the restroom- Which had a sign on the door -Employees Only. I just think being a paying customer this is bad business. Thanks for your time

Desired outcome: Please just send me an email as to outcome. Thank You, Ned,

Read full review
Hide full review
ADVERTISIMENT
E
10:34 pm

Chevron - employee

on October 24 th 2021 I stopped at the Chevron Gas station at the address
11115 Garland Rd, Dallas, TX 75128. Pump N 8.
I pressed on the wrong type of gas, there was a charge of $2.96. I tried to clear out the transaction, and to press on the right type of gas. But it did not let me.
I went inside and told a woman employee about it. She said she would start it again. I went back, put the pump back, and did another gas type for the amount of $12.21. I saw she was waiving frantically at me from the store. After pumping I went back, and asked her what she needed. She yelled something ineligible. I could not understand what she was trying to say. She does not have a good speech expression. She pretended that I am stupid, and was asking some Spanish speakers to help her. I told her I speak English. I am from Europe. I think she was trying to say something about the charge. But I started to leave, she swore at me with the F word. I returned and asked her: "What did you just say?" And asked her name, she started to yell at me: "Get out of here!" There was no name tag on her. I think in such cases it would be very helpful if they don't want to say their names. They are supposed to wear a name tag.
I am asking you to look through the video, it was about 8-8.25 pm, and investigate this. Nobody has the right to speak in such a manner to the customers who are paying at your gas station. I demand on disciplinary action toward this employee, I returned and took her picture and the picture of the gas station.

Desired outcome: disciplinary accion toward your employee, I demand her to be fired with the recordof her

Read full review
View 0 more photos
Hide full review
A
1:44 am

Chevron - Bad carwash

I ran my car thru the wash and did a terrible job. request a $10 refund . Ok I went to chevron in novato california this evening to put gas in the car and thought I would like to wash my car. So I put $10 on my credit card to buy a car wash. The service was one of the worst I have experienced and would not recommend to anybody the same service. I think a refund is totally fair in this case and I have provided a photo of the reciept. I hope that proves I was there. thank you for your courteasy. I hope to hear from you soon. sincerely andy oppenheimer. 35 fairfax st. #4 san rafael, ca 94901. [email protected]

Read full review
View 0 more photos
Hide full review
T
5:58 pm

Chevron - Using tax dollars to privately sue a human rights attorney.

This company is setting an unethical and dangerous precedence by the first corporate prosecution USING US TAX DOLLARS TO SUE a HUMAN RIGHTS ATTORNEY, who they lost money against for their lawsuit in ECUADOR for the damage CHEVRON CAUSED. The judge is CHEVRONS PAL. It's a private suit not in us courts but we are still paying for it! #chevronBOYCOTT. My family will never spend a penny with your company again! This is not acceptable!

Desired outcome: LEAVE DON ZIGER ALONE

Read full review
Hide full review

Chevron - Chevron gas

I was charge $374.36 to my card and I don't live no where near any of these gas stations im from New York I filed a complaint with my bank I'm contacting chevron and letting them aware of the situation I do believe this is fraud and would like my money put back on my account ASAP because I didn't authorize any of these transactions. no transactions ref no # so I didn't know who to call

Desired outcome: All money issued back to my card

Read full review
View 0 more photos
Hide full review

Chevron - Possible brand appropriation and mismanagement of station

Our Chevron at 1310 Broadway, Placerville, CA appears not to actually be an authorized Chevron station. A few months a go the pumps started to not give receipts and the you so into the station they act huffy about being bother. The recipes do not have Chevron on them. I do not receive my rewards on Visa for a company owned station. The charges on my cc are billed to:
Quick Lube & Oil
Placerville, CA
95667

I am concerned that I am paying premium prices for Chevron gas and getting a lower quality generic.

Would you please check that is a Chevron station and correct the managing issues?

Thank you
[email protected]

Desired outcome: Verify status of station and correct the continuing issues of poor management.

Read full review
Hide full review
A
1:26 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chevron - Carwash

Twice their carwash has failed to completely rinse my vehicle. Both times I got a deluxe caewash. I asked for just a rinse and the female told me my vehicle is too big, but I can use their water hose to rinse it off myself, pissed me off, both times, same female. I want a refund now. 0 stars out 5 for this place. Now i'm driving with dry carwash chemicals dry on my suv.

Read full review

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
ADVERTISIMENT

Chevron contacts

Phone numbers

800 704 2230 +1 925 842 1000 More phone numbers

Website

www.chevron.com
ADVERTISIMENT
ADVERTISIMENT