QuikTrip’s earns a 1.1-star rating from 155 reviews, showing that the majority of customers are dissatisfied with convenience store and gas station services.
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A Delicious Surprise at QuikTrip!
I recently tried the Beef Brisket BBQ Sandwich from QuikTrip and it was a delightful surprise! The sandwich was packed with flavor, and the combination of beef brisket, BBQ sauce, and fresh toppings was simply mouthwatering. The service was quick, and the sandwich was made to order, ensuring freshness. I highly recommend trying this sandwich for a satisfying and delicious meal on the go!
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Pros
- Wide variety of fresh food options
- Clean, well-maintained facilities
- Competitive fuel prices
- Fast, friendly customer service
- Convenient locations and hours
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Cons
- Limited geographic reach
- Intense competition from chains
- No franchising opportunities
- Vulnerable to fuel price volatility
QuikTrip Complaints 154
Security discrimination
September 16th around 7:15 pm Location ftlowell oracle tucson ax security guard description, fat white guy with biker like beard. As I walked into the store I frequent daily this security officer rudely approached me claiming he had contacted me earlier that day I assume whomever he did have confrontation with was asked to leave based on his words and...
Read full review of QuikTrip and 1 commentiphone chargers
I bought more than 4 chargers this year from different Quicktrip gas stations and they ALL stop working after a couple of weeks. I bought the 6ft iphone charger 2 in the color purple and 2 in blue, these chargers cost damn near $30 in Dallas Texas where i currently live and they are not worth it at all! you cant return them after a certain time.. i honestly gave them a try but i wouldnt pay no more than $5 for those chargers. I have a charger that i bought from dollar general for $10 thats has lasted longer than Quiktrip chargers. i am very disappointed and i want my money back of something.
Desired outcome: I would like to be refunded
Confidential Information Hidden: This section contains confidential information visible to verified QuikTrip representatives only. If you are affiliated with QuikTrip, please claim your business to access these details.
Accused of theft by shoplifting
Date of occurrence 8/27/22 at 19:30:40 I was falsely arrested; on this day and arrested with excessive force. I am provided information as a lawsuit will take place unless otherwise settled. I did not walk out of store to be considered shop lifting. I Stayed at Quality Inn Conyers check out time was at 11:00 A.m. and was dropped off at QT by Conyer...
Read full review of QuikTripIs QuikTrip Legit?
QuikTrip earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for QuikTrip. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
QuikTrip has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
QuikTrip has registered the domain name for quiktrip.com for more than one year, which may indicate stability and longevity.
Quiktrip.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Quiktrip.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Quiktrip.com you are considering visiting, which is associated with QuikTrip, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
QuikTrip's website seems to offer jobs or career advice. While this can be a helpful resource.
According to our analysis, QuikTrip appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Several positive reviews for QuikTrip have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
QuikTrip website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Quiktrip.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While QuikTrip has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 3% of 154 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Out of everything
Out of every nonsweet tea, out of fountain coke and Dr. Pepper, out of coke slush, out of selective coffees. Out of pretzels, chocolate ice cream and vanilla drink. I waited 20 minutes for a wrap that was missing items selected. When I brought this to the attention of the manager he said “you will have that boss”. This used to be a great place to stop after...
Read full review of QuikTripBathroom
On December 29th I stopped at QT at 765 Buford Drive, Lawrenceville, GA at 6:20pm for gas and visited the restroom. I have ALWAYS loved QT because any that I ever visited was clean and fresh. While the floors in the store were clean but wet from mopping and I might say a bit slippery for senior citizens to be walking on, the Men's Bathroom was absolutely FILTHY. There was garbage in the urinal and urine ALL over and around on the floor. It obviously had not been cleaned for some time. ONE bad experience can have a detrimental effect on future uses of the station. I used to work for HR so I know. I would NEVER want to return to this particular station and if it had been my first visit to QT I would never be returning to another QT.
Claimed loss: Respect for QT and its cleanliness anywhere you go.
Desired outcome: Someone needs to deal with whoever owns or manages this store!!
Confidential Information Hidden: This section contains confidential information visible to verified QuikTrip representatives only. If you are affiliated with QuikTrip, please claim your business to access these details.
Employee damages to susan Charney’s vehicle on qt property
Approximately November 7 and around early morning hours, 11 AM approximately at the QT on Indian school and 25th St. my mother stopped for gasoline, hoping to get some assistance from an employee or manager QT because she couldn’t open her gas flap on her door in her car, she proceeded to go into QT and got an employee a white female who came and helped her...
Read full review of QuikTripPump Transactions
On November 26, 2023, at 4:30pm, I visited the 4216 Store in Bennett, Colorado to pump a tank of gas. On November 27, 2023, I noticed my bank account had over $300 in transactions from 4216 Bennett. Turns out I bought one $50.23 tank of gas and wound up with $300 of holds on my account. One for $175.00 and one for $124.77. I called the help desk and was told it could take 7 to 10 days for these transactions to drop off. This is simply preposterous and unacceptable. I will never, ever pull into QT for gas again. I travel 60,000 miles a year for work. I would rather run on E to the next gas station then ever stop at a QT! Do not use QT for gas unless you pay cash.
Claimed loss: $300
Desired outcome: Reverse charges immediately.
QT kitchen
Pendleton South Carolina at the time at the time it was 9:50pm I came in just getting off work myself hungry as crap seen that your kitchen lights were still on and order machine was still on so I proceeded to order to grocery sandwiches and check out when he comes up to me and says I’m sorry but our kitchen is closed. Actually, And Lee is not to the clock and he said, but it’s close, your signs and everything are still on well I said we’re closed. He just didn’t want to make my food and it’s very very irritating if the kitchen was closed before 10 o’clock, then all of the lights and everything should’ve been off in the kitchen the menu should’ve been off , the order screen should’ve been off he was just standing back there talking to say I walked out. I didn’t purchase a damn thing for me people I was going to get a drink and a hotdog but your help don’t want to help customer so I left.
Desired outcome: Making sure that you staff employees that actually want to do their job because the big black dude did not want to do his job
Customer relations
I lived in my rental house for 5 years then qt swooped in buying my house from our land lordat way over value to secure the land instead of us getting a chance to buy it ok so i understand busines so i get it but the really bad part is they made this purchase late in the year and gave us only a very short period of time to move again i get it but after being loyal customers to the companyfor 5 years they decide to make our moveout date a month before christmas and thanksgiving rite around the corner as well so we are left looking for a house to move into instrad of buying chritmas presentsfor our kids or having our normal thanksgiving as we do every year qt didnt care at all about us loosing our home a month before christmas they only care about their money not their customers the ones that make them their money then to think they run us out of house and home for only a carwash thanks qt for taking everything from us
Claimed loss: Everything
Desired outcome: An apology in a perfect world they would get us into another house instead of us having to live with family
An employee by the name Pete S.
I went to the Quik Trip store # 1871, located at 4577 Marine Creek Pkwy, Fort Worth, TX 76106. An associate by the name Pete S. was very rude and made me feel very unwelcome. I was shopping and he kept asking me if I was ready to check out. He was trying to rush me out of the store. Then he got an attitude with me because I took a bite of a taquito that I...
Read full review of QuikTrip and 2 commentsI purchased lottery tickets and the machine took 40.00 of my money
On 10/6 at 11:59pm I went into qt to purchase only lottery tickets from the machine. I purchased at the time 5 (777) 10.00 scratcher and 3 (Lucky hunts). 3 dollar scratchers. I put 2 (20.00 bills) and 2 (10.00 bills). Each time I put a bill in it asked me to select ok to continue. Then I scratcher came out. And the system shut down. Rebooted. When it came...
Read full review of QuikTripEmployee
Hello I just left Quick Trip off of 1604 and Marbach Rd I needed change and the woman who was helping me was very rude she had no change in her register went to the other register and proceeded to grab all $1 dollar bills which I’m okay with but then tossed the loose change in my hand and slammed the dollars in My hand the other associate did witness and explained “oh my god” . Very unprofessional I didn’t think QT would allow such behavior I have a couple memebers who are employed through Qt and to receive this kind of customer service is unacceptable please QT train your employees to do and be better to set an example!
Desired outcome: Hold this association accountable for her actions and train them better.
Restrooms
I come into this QT 5 days a week. Monday-Friday because it is in my work area. I frequent here a lot and the women’s bathrooms for the past month has been absolutely DISGUSTING, DISTASTEFUL and very UNDESIRABLE! I work outdoors and constantly moving around, so I have to use the restroom on the go. I choose QT because of the high expectations that I have a...
Read full review of QuikTripEmployee
QT in tulsa ok 51 st Harvard employee make accusation of me not paying for a sandwich because I asked for it to be wrapped a certain way for my daughters lunch to which I've done for at least 2 years shes a Edison Preparatory student I will admit I've stopped coming to that particular Qt because they didn't have may females in the kitchen and the males dont have the ability to make the sandwich the right way. So I watched her as she made my sandwich with attitude and wasn't prompt with it. She told me I could pay for it now I told her no I will after I make sure she makes it the way I asked her. She finished and left it on the counter in the kitchen I proceeded to check out told the clerk my sandwich is in the kitchen she told him to make sure it was paid for that really passed me off the audacity of her.
Desired outcome: Not sure won't be returning will check out Kum n Go for now on
Safe place
I went to 3 different Quick Trips seeking a Safe Place from the police. I even had a sign saying that they put me in ICU in front of me when they attacked me on your property. They did so because I asked your staff if I was in a Safe Place. Everything that took place was on both audio and video. I need an accident report because the police tackled me on your property, while I was extremely ill. They shouldn't have been called, only the DOJ, because it's a fact that I am diagnosed with PTSD from too many police beatings. I will sign all my medical history over to you in return for the audio and video of these things. The Harvard and Admerial store had 10's of 20's of police in your parking lots (whatever one's I was at) waiting to attack me.
Desired outcome: Would like this to be on the record and your attorney to contact me immediately.
Also if I die tonight or in the near future it's because of laying police. I forgive them and hold no resentment.
The sign was up so that your employees would call the proper people to help me; not the people that attacked me in the first (1st) place. Freedom of Information ACT will show all email's, text messages, and location of these police.
a practice of yours
So I prepaid for ten dollars of gas. The fuel pump slowed to a crawl dispensing the fuel a penny at a time starting at 8.50. That's total BS. My guess is that you know people will get impatient and not wait for all of the fuel to be dispensed. Thus, you get their money without dispensing all of the fuel. I will never purchase anything from QT again. Freakin' scum.
Desired outcome: bankruptcy
Unusually dirty store
My wife and I were traveling home to Oklahoma from St Louis today. We stopped at your store near Rolla Mo. (Hy point Industrial drive). It was definitely not up to QT standard. I told the worker as we checked out that the men’s restroom was nasty. He yelled across the store to a younger worker to go check the men’s room. The young worker yelled back he wa...
Read full review of QuikTripManagement
This morning I went into the QT on Munsell Rd, Alpharetta, GA, to purchase my daily coffee and doughnut. The weather had been heavy rains all through the night and everything was soaked, including me and my bags that I had with me.
This morning I was traveling by bus (metro), and upon arrival at the store/location, I left my bags just outside of the side door, to prevent all the water that had collected on my bags, from being spread throughout the store (morning store traffic is heavy)
After paying for my coffee and donut, I left the store and went to the location where I had left my bags, and decided to sit down by the building and consume what I had purchased (it was the ONLY dry spot in the area.) Typically I would sit at the outdoor tables; weather permitting, but at the hour, it was still misting rain.
While sitting there, Summer (manager on duty) came by and told me that I could not sit in that location, and that I would have to move. I fully explained the situation (as she, herself, could see my reasoning for making my decision.) Not backing down on her demands, I went inside the store and pulled enough napkins to wipe dry a portion of the table; where I could sit and complete my snack. While sitting there, the weather was still misty.
Before leaving the store, I approached Summer again, telling her that I was really unhappy about how she had handled the situation. She gave me some lame excuse that the last guy that would not leave the area was arrested for trespassing, and that "management" did not allow people to come and sit in the area all day. What that had to do with my situation escapes me, because neither one of her arguments were applicable to my situation!
One thing I might add, "drill sergeant management" never wins over the customer base!
Desired outcome: Change her management style. Not every situation is the same.
Lottery Rules
I come to this same QT every single night and I have never had a complaint until tonight usually I am able to cash in my lottery ticket and buy more at the counter but tonight this manager gives me my money and I say I'm trying to buy more tickets and he says im not selling tickets I closed it down at 11 and the lottery doesn't stop cashing until 12 but you...
Read full review of QuikTripManager in red shirt keanna 06/17/23 11:37pm
Horrible customer service not even a welcome or a hello this is a horrible u can check camera’s 11:37pm store 6520 on Valencia rd in Tucson az
Employee does not have a sense of urgency and we waited a good time to be cashed out I take a look on fotage for your slef we never leave reviews this is the first time I do employee seems to be whith a mad face no hello at all charged us and walked away this is not a person that should be in management not a great role model for others there
Desired outcome: Great customer service not hard to have to say hello and smile and not whith a rude and ugly mad face problems stay at home not at work we all work
About QuikTrip
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Overview of QuikTrip complaint handling
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QuikTrip Contacts
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QuikTrip phone numbers+1 (918) 615-7900+1 (918) 615-7900Click up if you have successfully reached QuikTrip by calling +1 (918) 615-7900 phone number 0 0 users reported that they have successfully reached QuikTrip by calling +1 (918) 615-7900 phone number Click down if you have unsuccessfully reached QuikTrip by calling +1 (918) 615-7900 phone number 0 0 users reported that they have UNsuccessfully reached QuikTrip by calling +1 (918) 615-7900 phone number+1 (918) 615-7700+1 (918) 615-7700Click up if you have successfully reached QuikTrip by calling +1 (918) 615-7700 phone number 0 0 users reported that they have successfully reached QuikTrip by calling +1 (918) 615-7700 phone number Click down if you have unsuccessfully reached QuikTrip by calling +1 (918) 615-7700 phone number 0 0 users reported that they have UNsuccessfully reached QuikTrip by calling +1 (918) 615-7700 phone number+1 (918) 622-2862+1 (918) 622-2862Click up if you have successfully reached QuikTrip by calling +1 (918) 622-2862 phone number 0 0 users reported that they have successfully reached QuikTrip by calling +1 (918) 622-2862 phone number Click down if you have unsuccessfully reached QuikTrip by calling +1 (918) 622-2862 phone number 0 0 users reported that they have UNsuccessfully reached QuikTrip by calling +1 (918) 622-2862 phone number(303) 324-2536(303) 324-2536Click up if you have successfully reached QuikTrip by calling (303) 324-2536 phone number 0 0 users reported that they have successfully reached QuikTrip by calling (303) 324-2536 phone number Click down if you have unsuccessfully reached QuikTrip by calling (303) 324-2536 phone number 0 0 users reported that they have UNsuccessfully reached QuikTrip by calling (303) 324-2536 phone number
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QuikTrip emailsdigitalhelp@quiktrip.com100%Confidence score: 100%Support
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QuikTrip address4705 S 129th E Ave., Tulsa, Oklahoma, 74134, United States
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QuikTrip social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 18, 2024
Most discussed QuikTrip complaints
An employee by the name Pete S.Recent comments about QuikTrip company
Security discriminationOur Commitment
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