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Gulf Oil Customer Service Phone, Email, Contacts

Gulf Oil
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1.6 80 Complaints
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Gulf Oil Complaints 80

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6:59 am EDT
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Gulf Oil Service person at the station

We went to fill the fuel on Sunday 09/07/2023 in the evening around 8pm.

After filling fuel , we tried using the Air Filling machine to fill air in my car tyres. The machine wasn't working properly as on trying to use it , instead of inflating my tyres it was deflating it. We saw the Gas Station Operator who was in the process of closing the Gas Station Store . We approached him to check about the Air Pressure Machine , he was very rude , dint even looked at us when my wife tried to ask her about the machine , he rudely replied that the machine works fine , it is his time to go home as he is closing the pump and he can't help us. This was the worst service received. I am so disappointed that I m never using the GULF Gas Station ever again. Pleas take strict action against thr pump operator . Firsty it's a safety issue if the air pressure machine is not working properly , it can't be fatal if it's deflating the tyres . Secondly , the pump operator dint even serve us or tried to help us . He was rathe rude.

Desired outcome: I would appreciate the response on this.

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Update by Bhavik Brahmbhatt
Jul 10, 2023 8:09 am EDT

Hi ,

Service Station, 141 Ickenham Rd, Ickenham, Ruislip HA4 7DH

Thanks

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Gulf Oil CS
Wellesley, US
Aug 01, 2023 12:46 pm EDT
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Please contact Gulf Oil International. Gulf Oil LP is not affiliated with Gulf stations in Europe and Canada.

Thank you,

Gulf Customer Service

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G
Gulf Oil CS
Wellesley, US
Jul 10, 2023 7:35 am EDT
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Please provide the station address.

Thank you.

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11:52 am EDT
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Featured review
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Your store on 7487 Garners Ferry road the young lady in your store this morning around 1130 am was not very customer worthy she was well rude I came into the store to get some tobacco I was the only one at the check out desk she left the desk left me standing there went to the back even though I spoke to her first she totally just blew me off walked away...

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3:07 pm EDT
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I went through your car wash at Kelly square Worcester Mass on June 2nd. I did like I was supposed to I put it in neutral and pulled in like I was supposed to. It threw me into the wall, broke my mirror off and messed my driver side door up real bad. I wouldn't even be bothering with this if I could afford to fix it myself. I live in my van with my cat and...

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Is Gulf Oil Legit?

Gulf Oil earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Gulf Oil is generally legitimate and safe for transactions. However, with a resolved complaints rating of 13% we recommend that you stay careful. Before interacting with Gulf Oil, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for Gulf Oil. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for gulfoil.com can be seen as a positive aspect for Gulf Oil as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Gulf Oil's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Gulfoil.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Gulfoil.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Gulf Oil's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 13% of 0 complaints being resolved.
  • Gulfoil.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The gulfoil.com may offer a niche product or service that is only of interest to a smaller audience.
  • Gulf Oil protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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9:53 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Gulf Oil Complaint for payment deduction without filling fuel

On [04 May 2023], I visited your fuel station located at [IP13 9DB, Framlingham, Suffolk, United Kingdom] to fill up my vehicle's tank with fuel. I attempted to fill fuel for an amount of 30 GBP using my debit card at the fuel pump, but due to some technical errors, I was unable to complete the transaction.

Despite the fact that the transaction failed, the amount of 30 GBP was still deducted from my account. I waited for a few minutes, hoping that the issue would be resolved, but I was unable to fill my vehicle with fuel. I approached the cashier inside the fuel station and explained the situation to them. However, they were unable to assist me with the issue and told me that I should contact the Gulf Oil customer service team for further assistance.

Desired outcome: Refund of 30 GBP As soon as possible

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11:11 am EDT

Gulf Oil Faulty Diesel Pump damaging My Car

Hi,

I have just visited your unmanned station at Garston Way, Liverpool L19 2JA, United Kingdom.

22/04/23. Between Midday and 1pm.

I used pump number 2 for diesel. The pump took a long time to dispense, about 7 or 8 minutes, then, much to my shock, it kept on pumping and didn't click at any point, resulting in it overfilling my tank. It spilled out on to the floor, over my shoes and my car. I immediately stopped pumping.

I am now afraid to drive my car and I'm very worried about any damage this may have caused.

The pump showed a total of £45.36 and my car registration is BJ08 HHK (Mini Cooper).

I'm sure you must have all of this on camera. Please advise how you can rectify this possible damage.

My telephone number is [protected]

Thank you

Mr Gerard Beckett

Sent from Yahoo Mail on Android

Desired outcome: Advice and possible recompense if required.

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11:06 am EST

Gulf Oil Service complaint

To whom it may concern,

I seem to go into this gas station every other day and the cashier continues to be rude, disrespectful and continue to harass me when I’m a loyal paying customer at all gulf gas stations. Today I came in at 10:30 asked for paper and he called me a racial name. I asked him what his name was, he continue to ignore me and laugh. This type of behavior in this establishment is not needed when customers are just trying to get their gas and items. Please contact me back. My contact information email is [protected]@yahoo.com [protected]

Desired outcome: This man need to be fired and replaced. I have never experienced this from this place until this individual stated working.

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Gulf Oil CS
Wellesley, US
Apr 05, 2023 9:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please provide the station address so this matter can be forwarded to the appropriate party for handling.

Thank you.

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7:28 am EST

Gulf Oil Petrol station incident

Hi

I usually fill my car in Gulf petrol station in watery lane fuel express watery lane Bordesley B9 4HN as the price is quite good, on my way to work

ON 12/02/23 Sunday morning about 7.21 am I stopped in the above address to fill the tank which was almost full, at the least it required only 4 litres to be filled on that particular day as the tank was almost full, only 1 bar showing deficient in the tank. I put in 6.31 liters up to £9 of petrol but it was not showing as my tank has been filled and no closing noise was coming, so I had a doubt whether it was working, paid £9 by card and left. When I started, my car tank was not showing full and mileage did not increase showing after filling the tank. I am wondering whether petrol actually was in the station at all?

I have been using this station almost every week for the last 3–4 months, this has never happened, sometimes, it will show no petrol signage, but not like what happened on 12/02/23
Can somebody pl explain what is the outcome of this situation as I have paid £9 but don't think petrol was filled in my car
Station number 0056
Receipt number [protected]

[protected]-[protected]

Desired outcome: refund of 9£My contact number is 00447534394632email id [protected]@hotmail.com

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8:45 am EST
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Gulf Oil Water in gas

On Saturday, December 17, I filled up my car at the Gulf station at 228 Canal st Brattleboro Vt. About 10 minutes later my car started to misfire and run rough. Sunday morning it failed to start at all. I had it towed to Rod's Mobil garage, and they told me that my gas tank was filled with mostly water, necessitating a very expensive repair. I called the Gulf station, to find the number disconnected. So I went to the station and told them what happened. The person running the station denied having any water in their tanks. I then contacted the VT bureau of weights and measures, and reported the problem I know several olther people who got gas on the same day and experienced the same symptoms. Does Gulf Oil intend to address this issue? If so, in what way? Rod's Mobil number is [protected]. Ralph Silva

Desired outcome: Reimbursement of my payment for car repairs.

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KRyan12
Dummerston, US
Dec 28, 2022 8:44 pm EST

Exact. Same. Story.

Same station, same day, same problem, even the same towing company. Between towing and repairs, I paid out over $750 to get our car back to working condition. I expect Gulf Oil to reimburse everything it's cost me.

Kevin Ryan

Dummerston, VT

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7:05 pm EDT
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Gulf Oil Contaminated gas at the Gulf Gas Station- Richmond Ave. Point Pleasant Beach, NJ

On 9/3/22 in the morning, I got gas in my Honda HRV. On 9/8, my car seized in the middle of the street. Upon towing the 2020 vehicle to the auto repair, we were advised to take it to the dealership. The dealership said that there was contaminated gasoline in the car, needing to be flushed out as you can see in the documents. They also supplied us with a sample of the contaminated gas to bring to the last gas station that we received the gas. It turns out that this gas station is temporarily closed.

We have the credit card statement of the purchase of gas.

Desired outcome: We would like to be compensated for our expense that were incurred due to the contaminated gas supplied by the Gulf Station. $2351.92

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5:44 pm EDT
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Gulf Oil Payed at Gulf self service pump but no diesel

Watery Lane Birmingham Gulf petrol station self service takes the money but no product

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10:15 am EDT

Gulf Oil Bad service

I went to buy something at gulf express. 7$ And I get 3 $ back but I’m so sure that I give her 20$ bill because I have only one bill on my wallet that I ask my husband to give me because I don’t have any cash and I see it 20$ and I put in my wallet so I went back to her and said that I give you 20$ but the cashier said I give her 10$ and she said she have to call manager but she counting money by herself and tell me that the money she have it’s right. I said okay and walk back cause my daughter waiting for me in the car . Just want to complain so she not did it to someone else. 10$ 10 people is 100$ . The times is about 9:40 am may 11 . 116.7 Ma Tpke East ,Natick ,MA 01760

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Gulf Oil CS
Wellesley, US
Oct 02, 2022 10:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please send proof of purchase and copies of bills and receipts to customerservice@gulfoil.com. Your complaint will be send to the distributor that supplies this location for handling.

Creative Management, 935 Route 35, Suite 3A, Matawan, NJ 07747, [protected].

Thank you, Gulf Oil

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9:38 am EDT

Gulf Oil Gas

I went to golf gas station in North Haven Ct. I come to this gas station frequently. I used my debit card to put $20 worth of gas in my suv on pump 3. When I went to stop it it would not release and was stuck. I tried to pull it out but could not because gas would be all over the ground. I had no choice but to let it fill my tank up. It all most left me with a negative balance at my bank. I told the manager and he said he would report it. This occurred on April 4th 2022.

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1:12 pm EST
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Gulf Oil Counter assistant

The gentleman who was working on the 08/03/22 at the Keighley service station was extremely rude and aggressive with my father. This was at 1910. My father tried to pay and only had change, he threw the money back at him and also shouted at him and was very rude. This was demeaning and I would like this to be addressed.

Desired outcome: I would like a verbal apology to my father, I want him to be given a disciplinary warning at least.

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2:58 pm EST

Gulf Oil Not given gas I paid for

I paid for a $20.00 fuel up at the Gulf at 1805 Webster Avenue, Bronx, N.Y. 10457. That amount brought me from nearly empty to almost half a tank. I returned within 10 minutes, having decided that I didn't want to drive around that low, so I fueled up again with $15.00 more. My gas needle was still barely above half, but I was running late for work and figured the needle would slowly go up. It didn't. There is no way a twenty dollar bill would bring me from empty to almost half, only for fifteen additional dollars to barely get me past half.

I did not receive fifteen dollars worth of gas the second time. It looked more like $5 worth. I have never complained to Gulf before, but this is not right.

Desired outcome: A refund would be nice, at least the difference, which I estimate is about $10.00.

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6:24 pm EST
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When I have spoken to cashier he took the phone and he is trying to call police just because I have asked him to explain me and stop the gas. "Keep saying go call the company and there is no owner and no manager". When I have realized that the charge is $3.89 went back and asked him to stop the gas he was playing in the screen until $30 finished then he...

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4:43 pm EST

Gulf Oil Rude customer service

Yesterday I went to this gulf gas station I did not buy gas or any product just use the restroom.
The clerk on a very insulting manner told me the restroom is only for customers. and the guy who pumps gas outside, approach me and told me in a disrespectful manner not to come to this gas station anymore.
Well I won't. Even though I been going to this location for over 10 years this was my last time.
Visiting This place.
This place have very rude customer service and is putting Gulf gas station name on the shame line.
This was a very Bad experience. Is a convenient location but very uncomfortable service.
I know the owner and when I call to tell him about this incident he started acting just like the other guys extremely disrespectful. Saying that he need to pay bills. And that is the way it is Is very unprofessional.
There are gas stations all over New York some times you want to help the community but with people like this is impossible to keep on doing the attempt to help.
It Is really a bad experience that when you been going to a place for the longest. And by a rudeness and unethical manner of someone handling business. You just don't want to do anything with any Or company that associates with its name. I know gulf is a grade company but this location is by far the worst in customer service. Extremely disappointed with it.
Below is the location address and phone number

Gulf gas station 39-04 Skillman Ave, Sunnyside, NY [protected]
queens New York

Desired outcome: Bad customer service

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Update by Jhon007
Jan 15, 2022 4:52 pm EST

It Is really a bad experience that when you been going to a place for the longest. And by a rudeness and unethical manner of someone handling business. You just don't want to do anything with any Or company that associates with its name. I know gulf is a grade company but this location is by far the worst in customer service. Extremely disappointed with it.
Below is the location address and phone number

Gulf gas station 39-04 Skillman Ave, Sunnyside, NY [protected]
queens New York

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4:53 pm EST

Gulf Oil Over charging customers on food and drink

The people on
775 Brock Ave, New Bedford, MA 02744 charge me 47.47 charge me $47.47 for 4 soda and a ice scream and they don't give our Receipt even wen we ask for it they stealing extra money a small bottle of soda doesn't cuts more then $2 beef jerky they charge $10 or more that way Beyond over priced all the other gulf gas station not doing what this people are doing

Desired outcome: I want the money back

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12:08 pm EDT

Gulf Oil Too much money been taken from my account

I visited one of yoy petrol station at North Point Shopping Centre on 04/10/2021 it says on your control panel put 8p to £20/£30 or £50, as I thought I would be putting more than £30 I pressed £50as their identity any smaller amount to press, I put in £36 and pence of diesel, but you've taken out the £50 can you refund me £24 that I didn't spent please, I've contacted my bank and and made thus a dispute, can you please resolve this issue

Desired outcome: Refund

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9:17 pm EDT

Gulf Oil Poor service and rude employees

I would like to make a complaint about your employees at Yeovil station is was there a few minutes earlier thyou told me to [censored] off as I wanted just a bottle of sparkling water while waiting for the petrol attend, the lady was very rude she didn't even turn around to check if it's a normal customer or what she kept swearing in her own language of which I could hear it hasn't been my first time encountering such behaviour and if it continues I am taking legal action .she didn't even assist me so I'm wondering why she would insult .

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4:50 am EDT

Gulf Oil Gulf station / Summer St. / Kingston MA

This morning, around 02:40am, while stopping for gas on my way to work, i encountered one of the most rude employees i ever have. It started by me attempting to fill my tank as usual. I went through my credit card transaction and gas didn't flow. I was there so long that i got timed out. Finally the attendant showed up and i had to go through the process again.
I put my hands up and he violently did the same to me. So i walked in, grabbed a drink and told him the pump timed out because he never pushed the button. This was because he was in a back room, most likely sleeping.
Now when i went in, he then shut down the pump and stated so, while smiling and laughing at me. I told him just ring me up for my drink so i can leave, and he rudely laughed, and stated that he shut me down and i have to start over again. I was in a hurry to get to work and didn't need this delay. Nor, did i need $200 to be held on my card.
I demand something be done about this older gentleman, with awful acne, and glasses. He should not represent your company and has no idea about customer service. I don't need to be ridiculed after he failed to do his job, and abandoned his post. If he's going to work the night shift, he should be attentive and hear the alarm that a car is at the pump. Not cause unnecessary delay in my day, because he can't keep himself straight. I've been a loyal customer and i hope to never see this man again. The community will also hear about this.

Desired outcome: Fired. Transferred. Or anger management and customer service training.

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Overview of Gulf Oil complaint handling

Gulf Oil reviews first appeared on Complaints Board on Oct 1, 2007. The latest review Service person at the station was posted on Jul 10, 2023. The latest complaint station representative/cashier was resolved on Feb 20, 2019. Gulf Oil has an average consumer rating of 2 stars from 80 reviews. Gulf Oil has resolved 11 complaints.
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  1. Gulf Oil Contacts

  2. Gulf Oil phone numbers
    +1 (800) 774-4853
    +1 (800) 774-4853
    Click up if you have successfully reached Gulf Oil by calling +1 (800) 774-4853 phone number 0 0 users reported that they have successfully reached Gulf Oil by calling +1 (800) 774-4853 phone number Click down if you have unsuccessfully reached Gulf Oil by calling +1 (800) 774-4853 phone number 0 0 users reported that they have UNsuccessfully reached Gulf Oil by calling +1 (800) 774-4853 phone number
    Customer Service
    +1 (339) 933-7200
    +1 (339) 933-7200
    Click up if you have successfully reached Gulf Oil by calling +1 (339) 933-7200 phone number 0 0 users reported that they have successfully reached Gulf Oil by calling +1 (339) 933-7200 phone number Click down if you have unsuccessfully reached Gulf Oil by calling +1 (339) 933-7200 phone number 0 0 users reported that they have UNsuccessfully reached Gulf Oil by calling +1 (339) 933-7200 phone number
    Head Office
    +1 (800) 445-8211
    +1 (800) 445-8211
    Click up if you have successfully reached Gulf Oil by calling +1 (800) 445-8211 phone number 0 0 users reported that they have successfully reached Gulf Oil by calling +1 (800) 445-8211 phone number Click down if you have unsuccessfully reached Gulf Oil by calling +1 (800) 445-8211 phone number 0 0 users reported that they have UNsuccessfully reached Gulf Oil by calling +1 (800) 445-8211 phone number
    Credit Card Services
    +1 (717) 939-0466
    +1 (717) 939-0466
    Click up if you have successfully reached Gulf Oil by calling +1 (717) 939-0466 phone number 0 0 users reported that they have successfully reached Gulf Oil by calling +1 (717) 939-0466 phone number Click down if you have unsuccessfully reached Gulf Oil by calling +1 (717) 939-0466 phone number 0 0 users reported that they have UNsuccessfully reached Gulf Oil by calling +1 (717) 939-0466 phone number
    Harrisburg Office
    More phone numbers
  3. Gulf Oil emails
  4. Gulf Oil address
    80 Wiliam Street, Suite 400, Wellesley Hills, Massachusetts, 02481, United States
  5. Gulf Oil social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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