Menu
CB Automotive Fueling and Charging MAPCO 6514 Ringgold Rd, Chattanooga, TN, 37412, US
MAPCO company logo
MAPCO
reviews & complaints
MAPCO company logo

MAPCO

6514 Ringgold Rd, Chattanooga, TN, 37412, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
S
12:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MAPCO - Night shift employees

At 11:40 pm I entered the below described location of Marco to purchase a Juul device. I waited in line and watched as an employee got disrespectful and demanding to a customer that was denied service for purchasing an alcoholic beverage due to his ID being on his phone and not in the physical form - the customer proceeded to leave while the employees (both) demanded he put back the beverages - customer refuses stating he was denied service and left. I disregard and approached to purchase the JuuL, had to instruct the employee on where to look and locate the item, he then proceeded to take my physical ID 3 times which will clearly be seen on the camera, because he was not scanning the ID correctly - on the third attempt he proceeds to ask if I knew where he was supposed to scan the ID - at this point I’m flustered at the situation and say to him they should train you guys better on how to do your job - I am not a cashier and do not know which barcode is intended to be scanned - the individual then starts acting like I’m being rude to him and instigates an argument which almost lead to a fight. Bottom line is these bottom fed individuals should not be working customer service and need to be stocking/sweeping/mopping/ brushing toilets/ anything other then speaking or dealing with customers. It makes your establishment seem like a crime scene waiting to happen. Let that be a warning.

Desired outcome: Fire or demote the individuals or place a superior there to watch over their remarks and interactions with customers. We all come to get good service not to deal with their attitude because of their own personal issues.

Read full review of MAPCO
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.