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Admiral Petroleum
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1.2 45 Complaints
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Admiral Petroleum Complaints 45

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K
12:03 pm EDT
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Admiral Petroleum Harassment and verbal abuse, hate crime

I went into an Admiral gas station on 10/23/23 at approximately 11:00am

11 E Muskegon Ave

Muskegon MI. 49442

A black male employee started to call me a rappest and a pedofile. I asked the cashier if he worked there and she did not talk. The verbal abuse lasted about 1-2 minutes until he went into the stores office area. This individual called me white mother [censored]er and is considered a hate crime. Your company should look into this individual cause he may get you sued.

Desired outcome: Individual fired and not allowed to be on the grounds of the place of business

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8:08 am EDT
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The manager Shannon complained about me buying a $1 Hot chocolate and taking all her change. My response was it's the beginning of the day, your going to make lots of money and I kind of laughed about it. Then she made another rude comment as I walked out the door .. I stopped to do something special for my son on the way taking him to school to be...

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3:33 am EDT
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While purchasing cigarettes and gas at Admiral on East Laketon in Muskegon, Michigan, after swiping my card, it the machine says approved and the Cashier said that I was"All set." When going to pump gas, it wouldn't work. So, the Cashier came out of the store and said that it was because my card wasn't approved. So, I proceeded to walk back into the Ga...

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8:53 am EDT
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I was let go do to my drawer being short 83 dollars an instead of looking through the information with me and talking about it she waited til after a medical procedure to terminate me when there was no discussion at all an she could clearly see that I didn’t take money out of the register. I don’t feel that if an incident happened on a Thursday and the person was off you would wait til a week later an call them in to terminate.

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10:00 pm EDT
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I just got hired, and the women that was training me was vulgar and a bully and very disrespectful, I would be waiting on a customer and as soon as I shut my drawer she would yell, your not suppose to stand behind the register, mind you her husband came in daily and did her job, I tried to talked to the manager about this but nothing was ever done, my third...

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4:52 pm EDT
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Admiral Petroleum Cashier/customers service

On april 13 I went to the gas station on taft street in merrillville indiana 46410. The dark heavy set african american woman older lady with gray hair and glasses. I got some gas and extra stuff, I came back in for my change and try to give her some change to get a solid bill and she said she could not and slam the drawer, I asked her for a single bill and she throw the change that I tried to give her at me and then got a attittude for asking for a solid bill. As I was leaving out the store she said something smart but I didnt hear. I been coming to the store for years and never had a problem or felt so disresect over change and anything. The only thing that saved your worker is my grandkids in the car.

I would like a response as soon as possible. My phone number is [protected].

Desired outcome: IT DOESNT MATTER BUT I WOULD NOT BE COMING BACK TO THE STORE EVEN THO YOU DONT NEED MY MONEY BECAUSE IF SHE THERE AND SHE GET OUT OF LINE I WOULD TEAR YOUR STORE UP WIT HER AND GO TO JAIL

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2:44 pm EDT
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Admiral Petroleum Staff closing store Early and coming in late.

Staff close store at 07:30 another customer came he stated she must of went to bathroom. I came back at 07:50 she was counting down her cash. and door still locked. Needless to say, I didn't get to use my rewards card

04/11/2023 19:30

Some time back in January, I was there about 10:05 am and store was close. So I waited a thinking they are going to open at any second.

Young lady comes get out the car, so I proceeded to get out my car. She asked me to give her 5 mins.

I said now that I had already been there for over 5min.

Desired outcome: Hire people that care about your store and its customers.

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5:28 pm EDT
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Last week I was pulling away from the pumps when I drove over a pothole causing both of my back leaves of the axle to become broken. I was driving a 2002 Dodge ram 1500 SLT extended cab 4x4. I then phoned a friend with the help of a customer that was leaving.and notified her that I needed help for my truck wouldn't go into drive, reverse, and I couldn't put...

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5:17 pm EDT

Admiral Petroleum Did not receive the gas that I paid for

I paid for $30 in fuel I had a half a tank and my gauge barely even moved it only gave me from what my mileage set on there 2 gallons out of over 7 gallons that I paid for was on pump 4 in Flint 2617 North Dort highway.it was $4.07 I had to stop another gas station so I can get home 2 gallons out of over seven that I paid for was not enough to get home there might have been an issue with the pump I don't know I work across the street so I've been going there for quite some time the place is old personally I think it needs to be torn down and rebuilt

Desired outcome: I would like my 5 gallons in gas that I paid for that I did not receive

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1:31 pm EDT

Admiral Petroleum Admiral gas station 1910 E Michigan Ave. Jackson MI 49202

Cashier Chelsea 1st shift.

Said quote " if you want to be a [censored]ing smart [censored], you can get the [censored] out of my store! He yelled this across the store with customers in line. This is not the first time she has been rude with me and she has cheated me out of my change a couple of times to the point where she knows what she did and just gives me back my change without even counting her drawer. I tried to resolve this complaint myself and everyone had a crappy attitude about it.

Desired outcome: If she can't be kind and courteous to people she shouldn't be working with the public. She puts herself and the stores Security in jeopardy when she talks to people like that.

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Update by Robert Firth
Jul 06, 2022 1:33 pm EDT

This chick Chelsea seems to have beef with everybody that comes into her store, she's going to end up getting her [censored] beat or having to call the police to break up a riot

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3:44 am EDT
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May 18th, 2:00am, 3:00am. The gas station is open 24hrs. Well, I guess if the attendant feels like working. He is constantly locking the door and disappears and doesn't wait on people. It happens every night he works. I go there a lot because I work close by. I believe his name is Wayne. Big white guy. It would be nice if you could just remind him not to set his own hours.

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2:42 pm EDT
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I have been to this location 4 days in a row now AND they still do not have majority of Marlboro cigarettes in stock. Each day I go there and I get told "Oh our truck is on it's way so we will have them today" same response was given to me today after having to go elsewhere for my purchase. This store is disgusting and smells like cat liter. The prior store...

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6:08 am EDT
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Commonly late opening (5Am) 3 of 7 days a week. More if Linda is off. Over an hour late now, still not open. Very disrespectful of regular costomers trying to use loyalty program.

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12:29 pm EDT

Admiral Petroleum All stations

I think it’s absolutely ridiculous that your cash register system can not discount 6 packs of cigarettes. The ad says buy 2 and save $1.50. The only way I can get the discount on all 6 is to run 3 separate transactions. I use a debit card and don’t want to stand there while your clerks run 3 separate sales and I’m sure the customers in line don’t want to wait either. Please fix this.

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6:10 pm EST

Admiral Petroleum Admiral Gas Station/Merrillville ,Indiana.46410 Taft St

This Gas Station Pumps Are Always Broke Down .Cant Read The Digital Screens .This Has Been Going On For Months .Could You Look Into This Matter .I Like Going To This Station But Pumps Are Always Out Of Service . Thank You .E-Mail Me Back With Results To [protected]@hotmail.com

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6:59 pm EST

Admiral Petroleum Got Charged for Gas Never Given Machine Error

On February 9th, I went to my local Admiral station I bought $35 worth of gas. When trying to pump the gas the cashier waved me over saying the card got charged but the machine that allows gas to be pumped and rejected my card even though it charged my card for the $35 worth of gas. The gas station site ID is ADMR021808. Transaction number 1012550

Desired outcome: I want to get a full refund of $35 for this error that the cashier made to charge my card without knowing how to fix this error or properly.

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6:10 pm EDT
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I had stopped at a local admiral gas station to get a chocolate milk for my son and i. I have seen only 1 loaded onto the cooler shelf. So, I grabbed it and a strawberry milk that was stocked next to it. When approaching the register, I asked the cashier if they happened to have any other chocolate milk in the cooler. She said that whatever is on the shelf...

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9:27 am EDT
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My fiance went to admiral in Eaton Rapids to pump $20 in gas, prepaid inside, got sidetracked when he walked out and forgot to pump it into his truck. He tried calling several times for them to shut down the pump until he could back there with no answer. He was picking kids up from school and went back as quickly as he could to be told the next person to...

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9:09 pm EDT

Admiral Petroleum Customer service

There's two big gigantic fat black wemon at admiral on 28th division. One was very offensive and hanging around trying to take Free things. The workers name is Mya and she's very nice loving person, buy her friends are not. And one of them was very very very disrespectful to a PRIEST that merely spoke with them and was joking. One of the fat friends was going around the store grabbing stuff and putting it in her purse. I was only in the store for a few moments and left. I thought it was very unprofessional to have them big fat girls in tight clothes leaning and laying on the counters, as well as taking things and being rude to the customers. I work for the government, what if I reported this to the better business bureau. I won't ever come back to that place until you guys get rid of the Fat Thugirls. And I only live a Mile up the streets, and most my neighbors feel the same, we go Mobil. Complaining because I'm a 30 Year old white person and those people there scarede, they were mean and rude and Mya didn't say anything. And the priest and bounty hunter that was a being disrespected was very nice and polite. P.s. the person disrespected was also with his Lil daughter and he's also a single parent raising his kids alone and a very nice man.

Desired outcome: keep the fat stupid people at home and do your job without having others be disrespected by stupid people that you hang out with.

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1:48 pm EDT

Admiral Petroleum discount was not applied

I was at the admiral gas station 36th and clyde park wyoming mi on 9/4/2021 I purchased my marlboro cigarettes there every week on this date there was a new employee there was a sign stating they couldn't print receipts when i purchased my cigarettes the 2 dollor discount was not applied, I asked about it and she said yes it was and that the price went up, I called the store to speak to the manager there was no manager at the store at that time so they took down my name and phone number. I waited all week for a return call no return call. I would like my discount I purchased 2 packs at a time I done three transactions so I would like my 6 dollors refunded.

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Overview of Admiral Petroleum complaint handling

Admiral Petroleum reviews first appeared on Complaints Board on Apr 27, 2009. The latest review Harassment and verbal abuse, hate crime was posted on Oct 24, 2023. The latest complaint Overcharge was resolved on Jun 30, 2012. Admiral Petroleum has an average consumer rating of 1 stars from 45 reviews. Admiral Petroleum has resolved 2 complaints.
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  1. Admiral Petroleum Contacts

  2. Admiral Petroleum address
    Coopersville, 60005, United States
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  4. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Admiral Petroleum Category
Admiral Petroleum is ranked 37 among 46 companies in the Automotive Fueling and Charging category

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