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Customer Service

801 Crescent Center Dr. Suite 300
Franklin, Tennessee
United States - 37067

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Complaints & Reviews

Jun 26, 2019

MAPCO — gas refund

On 6/17/2019 I went to get gas on my lunch break at said location. I made purchase for $11.62, which included...

Jun 25, 2019

MAPCO Express / Mapcomart.com — management

On today and at approximately 9:45 am, I went to my neighbor Mapco ( 3703 Jackson Ave. Memphis, Tn. ). When I...

MAPCO Express / Mapcomart.comservice

I went to your store here in calhoun. The workers was setting outside i asked several times if the store was open and the lady proceded to be very rude cussing me and threatening me. there was a guy that didnt work there so i assume she was showing off in front of him the guys truck was parked in front of the gas pump. i didnt appreciate the rude behavior i was not rude to her until she came to the front of my car n started on me again the adress is 973 rome rd sw calhoun ga 30701 the time of the incident was 8:20 i did not appreciate the bad language and the fact that she started as soon as i got to the door the lady never said they were closed and she was asked 4 or 5 times before i got out and walked to the door were she started cussing and being extremely rude than she followed me to the car and continue to yell at me and my daughter i had my grandson in the car n her yelling and all upset him i had to pull over on the side of the road to calm him down i dont normally complain cause i know sometimes they have bad days to but that was un called for and it needs to be dealt with thanks for your time in reading this

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    Jun 08, 2019

    MAPCO Express / Mapcomart.com — peer complaint

    On 6/6 at about 1:20-1:40 pm. I, deandra, and the general manager tish spoke about deandras performance and...

    MAPCO Express / Mapcomart.comemployee

    Store #7504 in madison, AL. The employee in reference to my complaint is a female by the name of Jan/Janice. The complaints are too long, and numerous to spend my time typing. However, I will say this woman has zero customer service skills, or communication skills, and is a lazy, incompetant @$$hat. I have made random stops to this store to voice my complaints to management, and will continue to do so until this woman is fired from this location.

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      May 12, 2019

      MAPCO Express / Mapcomart.com — gas

      Stopped at mapco last night for gas at mapco in Tuscaloosa Al on Oscar Baxter . Truck was running fine prior...

      May 03, 2019

      MAPCO Express / Mapcomart.com — answering phone question

      I called this station on 5/3/19 around 11:30 am. Shelia (I think that was her name) answered I asked if they...

      May 01, 2019

      MAPCO Express / Mapcomart.com — employee

      It was just before 2:30am on may 1st. I pulled up in front of the store. As i walked to the doors. They...

      Apr 20, 2019

      MAPCO Express / Mapcomart.com — Coke discount and bad customer service

      My husband and I go into mapco all the time to get their big drinks for.89 and.99 cents. Noone ever asks u...

      Apr 10, 2019

      MAPCO Express / Mapcomart.com — rude employee

      This afternoon I went into the store purchase gas and lottery tickets. I tried to purchase the lottery ticket...

      Jan 14, 2019

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      MAPCO Express / Mapcomart.com — unethical behavior

      Friday morning January 11, 2019 between 8am and 8:15 am at store #3411, while Racheal Cooke (store associate...

      Dec 13, 2018

      MAPCO Express / Mapcomart.com — defective gas pump # 10 located at 1691 poplar ave memphis tn 38104.

      On November 19 I was pumping gas on pump 10. I paid 20 dollars with my debit card. The pump stopped .06. I...

      Nov 27, 2018

      MAPCO Located at 4211 Charlotte Ave, Nashville, TN 37209 — attendant gave me the wrong product

      Camel recently changed their Camel Crush packs from white to black according to what the clerk told me last...

      Nov 08, 2018

      MAPCO Express / Mapcomart.com — I was accused of stealing a butterfinger and the store location called the police on me

      On 11/08/2018 @3:30pm the police was called to 1505 E. Brooks Road Memphis TN 38116 by the Clerk on duty on...

      Oct 28, 2018

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      MAPCO Express / Mapcomart.com — diesel pump charged me 82.00 for less than a gallon of fuel then kicks off.

      I was going to fill up my Diesel truck because Mapco sent me a 11 cent discount thru their rewards system...

      Oct 26, 2018

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      MAPCO Express / Mapcomart.com — rude employee

      Was paying for my purchase, the card I was using had declined, as I was using other card. He kept proclaiming...

      Signal Mountain
      Oct 09, 2018

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      MAPCO Express / Mapcomart.com — employee always sleep in the car

      I go to mapco before work every morning to get coffee and ice. And every morning I have to wake up the...

      Sep 06, 2018

      MAPCO Express / Mapcomart.com — customer service

      Boyfriend went in to get cigarillos. Forgot his ID. He is over 18 and I am 21. She wouldn't let me get my own...

      Aug 30, 2018

      MAPCO Express / Mapcomart.com — the manager

      I went in last week and this was my first time at this Mapco. The manager is very rude, she do not speak nor...

      Aug 25, 2018

      MAPCO Express / Mapcomart.com — horrible customer service

      As I was filling up my tank at your Wildwood Georgia location today 08/25/18 at 8:00 A.M. I walked inside to...

      Wildwood

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