Makro Online review: Contravention of the consumer protection act!!!

On 01 November 2025, I bought a foldable wardrobe online, for R456.
This morning (10 days later) they cancelled my order and raised the price of the item to R1 200.

No communication in between, just a discrete refund.

Section 23 of the Consumer Protection Act prohibits this conduct.

I incurred bank charges in processing the purchase. I also bought items I did not need, in order to qualify for free delivery.

Does the refund consider all this? You guessed it... NO.

If this isn't unethical, I don't know what is.

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