Makro Online’s earns a 2.4-star rating from 664 reviews, showing that the majority of customers are somewhat dissatisfied with shopping experience.
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Dstv package including the installation
I went to Makro Wonderboom on the 4 August 2016, i bought the DSTV with installation package, they said i must use this number and arrange the installation, after many calls to your installation people, my DSTV is still not installed, today 8 August 2016 they tell me theres no stock, Why must i make all the calls, why do they give me reference numbers and contact numbers to that is off and not working and when i call them again they tell me theres no stock, they must find now somebody else and how longs that gonne take? This does not give your company a good name because i bought the product from you now i must struggle with these people to come out and do the installation thas not even happening and everyone at home cant watch tv. This is bad service, I wish i havent listened to the people and should have just went straight to Multichoice self. I must make arrangements before they can go out, now i must struggle just to get service out of your people, after all of this would you really think i must tell people to go to your store?
Melanie Van Vuuren
[protected]
66 Braam Pretorius str
Wonderboom
Pretoria
Makro Online Reviews 0
Overview of Makro Online complaint handling
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Makro Online Contacts
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Makro Online phone numbers+27 860 300 999+27 860 300 999Click up if you have successfully reached Makro Online by calling +27 860 300 999 phone number 42 42 users reported that they have successfully reached Makro Online by calling +27 860 300 999 phone number Click down if you have unsuccessfully reached Makro Online by calling +27 860 300 999 phone number 58 58 users reported that they have UNsuccessfully reached Makro Online by calling +27 860 300 999 phone number+27 117 970 300+27 117 970 300Click up if you have successfully reached Makro Online by calling +27 117 970 300 phone number 34 34 users reported that they have successfully reached Makro Online by calling +27 117 970 300 phone number Click down if you have unsuccessfully reached Makro Online by calling +27 117 970 300 phone number 41 41 users reported that they have UNsuccessfully reached Makro Online by calling +27 117 970 300 phone number
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Makro Online emailsonline.support@makro.co.za100%Confidence score: 100%Supportmakrocare@makro.co.za97%Confidence score: 97%commercialonline@makro.co.za96%Confidence score: 96%sales
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 14, 2025 - View all Makro Online contacts
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Since Tuesday I have been calling the Makro Online Support team, speaking to Kamu, Memory, & Faith about my order, which never left Polowane. I asked for a refund & nobody can tell me whether or not it's been processed. I am still waiting for a team leader to cell me but absolutely no response
I'm battling to return a product since 30/09/2024 with no success or feedback from Customer service or makrocare
Ref [protected]
On the 6th of September2024 I paid my order by the 8th of September it was cancelled because it was not in time it was after multiple emails visits to Makro Wonderboom no answer the emails just say they will foward it to the Finacial department the last emails didn't they even reply on im still waiting for my money rate 0 out of 100
I purchased ON LINE. i saw it was wrong,I called in to cancel it. I was told it would canceled, and be refunded. the courier came to deliver the CANCELED parcel, it was not accept. I have called almost every day to find out where's my refund. I am promised it is marked URGENT, Then it's escalate it to the supplier.Then it's marked URGENT again.