Missing quantity and quality
Today i went to Sur branch; ordered; but when i came to home i saw 2 pcs strips missing; and ordered spicy fries, but i found normal; while collecting the parcel, i kept my receipt on the table. Time : around 5.00 PM, date : 18th Jan 2021
3 piece chicken meal
First, there were two people taking my order. The first one would talk and then there would be a different voice speaking into the speaker. I placed my order for a three-piece chicken meal, with mashed potatoes and coleslaw. When I drove up to the window the employees were not wearing gloves, their masks were all down on their chins to accept the kid at the...
Read full complaintFood
I bought at store#g4100077 1/7/2020 my ticket # was 2806 whole store # was g410077 2 253 2806 name is carl gutzmer called promised call back with in 24 hours has not happened charged 36.55 manager was discus ting glove on one hand none on other touching food with both hands came to car no face mask no hair nets we did not eat food went next store to mary ...
Read full complaintIncompetency breeds bad service
My wife and I are both disabled and so order food in often. The last 3 times we ordered from KFC @ 1125 Main St. WPG, MB, CA. we ordered early in the day (between 10:30 and 11:30am) from the internet. We had a horrible time with their website; every time we put in our address their system would change it. After fighting with that for a half hour the order...
Read full complaintchicken
I ordered a 12 pc bucket and only received 10 pcs I also ordered 2 mashed potatoes with gravy only received 1 gravy with my order the drive through was not busy so I am not sure why my order was so wrong they appeared to be standing around talking and laughing when I pulled up to the window maybe that is why my order was wrong order number 359862 1/10/21 344 pm cashier Zgmir H
Read full complaintTerrible service
The moment walked to do an Uber Eats Pick-up right in the back of the kitchen there were only two people working there yesterday and the manager was outside his truck talking on the phone. They were out of the Honey BBQ, Nothing was ready at the time I entered the restaurant. There were not enough people, very poor service; something needs to change!
Read full complaintCash
I was just at the KFC in Orleans on trim road and ordered my food like I do or did this week and I couldn't get my food because I was paying cash I find this very ridiculous not accepting cash when they did last week and I sure hope to get compensated for this problem because I sure do like eating at KFC. Thank you, Daniel Brunet email address [protected]@hotmail.com
Read full complaint and 2 commentsEight pieces chicken bucket
I bought chicken tonight and after eating one piece I feel nauseous and I have a bad taste in my mouth that won't go away. I have never gotten a bad order from this location but I feel like since it was close to closing time they gave me old chicken it didn't look like kfc quality and I still had a piece now i'm wondering if i'm gonna be alright.. You guys really dropped the ball my stomach is making noises
Read full complaintCrispy colonel sandwich
I love this sandwich but for the past to visits on New Year's Eve and today the chicken was hard like a crouton. They are not watching their hold times. I tried to call the store and no one answered the phone. I do wish to be contacted. Also the one in midfield always says the chicken is frozen after 7pm. Constantly out of product and also they have horrible attitudes in the one in midfield. Hueytown is at least pleasant
Desired outcome: Replacement order requested
Refund
Placed a online order Nov 30/20, had to cancel 5 min later, to date Dec 7/21 unable to receive a refund via 1100 St Mary's Road Wpg. Have contacted KFC about 10 times, still no refund whereas my initial order charge was processed immediately !!
Read full complaintStore staff errors
7901 N. Oracle Hwy, Tucson, AZ 85704 · ~1.1 mi [protected] locations.kfc.com Open · Closes 9:30 PM (Special hours Dec 31)Hours may vary Dine-in · Takeout / Delivery I ordered the enough food for today - and tomorrow 8 piece original and then 8 more for tomorrow plus sides. We ordered via doordash and got confirmation from doordash the order was placed...
Read full complaintMenu price
For months now, the price listed for a 2 piece fill up is five dollars on the drive thru menu board. They charge 5.49 and do not care about the difference at the window. They blame the customer for not adding the tax. Yet, the tax in pennsylvania is 6% which comes out to total of 5.30. They refuse to acknowledge this math. Imo, I dont believe the staff...
Read full complaintRefund
We made a online order, canceled and placed another order via 1100 St Mary's Road Winnipeg Mb, charge for both were immediate, but as mentioned, we canceled the first order within 5 min and are unable to receive credit for the first cancelation, this was since Nov 30th! So insure of your order prior to issuing as who knows when you will receive credit!
Read full complaintFood
On 12/24/2020 my husband stopped at the drive thru pick me something to eat up so ce I had been busy and was still wrapping last minute gifts. O was on the phone telling him what I wanted (this was 15-20 prior to them closing early due to christmas eve) so I heard what was said. He ordered livers "we are out of livers" so hot wings " we are out of hot...
Read full complaint and 1 commentThe chicken and the gravy
We purchased a 12 piece original chicken and gravy Sunday, 12/20. The chicken was way too salty and the gravy was so salty we had to throw it out. So sorry to see this business go downhill over too much salt Not to mention the wasted money spent.
Desired outcome: Order replaced made with less salt so it is edible.
I was over charged for my bill and giving a receipt
My receipt is very confusing and I was over charged for my bill I would like to understand what happened. I got an apple juice.. 4 pieces of chicken... a muntian dew ... Nachos supreme and a small gravyCan you please call me @ 780_807_8676 thank you
My name is assab mohamed
Desired outcome: Address the matter and a refund
Hard chicken
I'm not upset with the crew themselves they did good. Yet the chicken on all 3 meals was so hard we had to give to our dog. Even my original recipe was too hard to eat. We order this every time but from a different store. I'm not trying to be hard to deal with but $25 on Mac and cheese and biscuits seems to be such a waste of money.
Read full complaintOrder
I ordered on Uber eats for dinner tonight (12/13/20-approximately 7 pm). I ordered a 3 piece meal w/fries, lemonade & honey for the biscuit. I also ordered a 3 piece tender meal w/ fries, a Pepsi, 2 honey mustard sauce for tenders & honey for the biscuit. The KFC in Kennesaw GA had run out of chicken so my order was late. What I received was a 3 piece w/no...
Read full complaintNever receive what I want
Today we went to your KFC in South Milwaukee. I had a regular coupon for $20. It was 6 pm We wanted all dark filler up which is $20 I should have had only $1.12 tax. Well as usually we couldn't get all dark meat it would be as usual 20 min wait they said we could have given us mostly wings.foe a chicken place it's not at all organized. I think you need...
Read full complaintMeal # 13
On 12/9/20 at 1:40 pm, I visited your 208 N. Locust Street, Davenport store the drive thru microphone was broke and a sign was on speaker telling you to pull around. I waited for someone to help me for over 5 minutes. The cashier was Kiya. I ordered the #13 chicken little meal with wedges. My ticket # is # 2219. I ordered wedges & was charged for & received...
Read full complaint
We have received your comment. Thank you!