KFC’s earns a 1.3-star rating from 17 reviews and 3467 complaints, showing that the majority of fried chicken enthusiasts are dissatisfied with their meals.
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Hard chicken
I'm not upset with the crew themselves they did good. Yet the chicken on all 3 meals was so hard we had to give to our dog. Even my original recipe was too hard to eat. We order this every time but from a different store. I'm not trying to be hard to deal with but $25 on Mac and cheese and biscuits seems to be such a waste of money.
Order
I ordered on Uber eats for dinner tonight (12/13/20-approximately 7 pm). I ordered a 3 piece meal w/fries, lemonade & honey for the biscuit. I also ordered a 3 piece tender meal w/ fries, a Pepsi, 2 honey mustard sauce for tenders & honey for the biscuit. The KFC in Kennesaw GA had run out of chicken so my order was late. What I received was a 3 piece w/no...
Read full review of KFCNever receive what I want
Today we went to your KFC in South Milwaukee. I had a regular coupon for $20. It was 6 pm We wanted all dark filler up which is $20 I should have had only $1.12 tax. Well as usually we couldn't get all dark meat it would be as usual 20 min wait they said we could have given us mostly wings.foe a chicken place it's not at all organized. I think you need...
Read full review of KFCMeal # 13
On 12/9/20 at 1:40 pm, I visited your 208 N. Locust Street, Davenport store the drive thru microphone was broke and a sign was on speaker telling you to pull around. I waited for someone to help me for over 5 minutes. The cashier was Kiya. I ordered the #13 chicken little meal with wedges. My ticket # is # 2219. I ordered wedges & was charged for & received...
Read full review of KFCService at drive through
At approx 3.40pm today was sitting at drive through area at kfc Oxenford for 5mins. A car pulled up in the next order bay and was served straight away - still I was sitting there waiting for my order to be taken.
I compliant to the operator after I had to reverse my car out so I could go into that bay as no one wanted to take my order. All I got was in sorry.
Service levels are not up to standard - won't be coming here again
About general manager simar of kfc dundas trafalgar road oakville ontario for not taking her job responsibly and harassing employee
To whom it may concern. I was hired as a team member at KFC Dundas St Oakville Ontario by their general manager Simar Kaur. First she was really nice to me and told me she will give me the availability according to myself as I was working at McDonald's and was about to quit because I hired at kfc. She said me that as I am hired full time she will not be...
Read full review of KFCNon delivery of product I was charged for
Ordered food for two adults and a young child on Monday evening. Food never came and and child fell asleep hungry. Waited on the phone for 1 hour and 22 minutes to speak to someone at customer service. They were unable to do anything, as they are a glorified answering service that can only take the info and forward it. Two days later and i'm still waiting...
Read full review of KFC21 pieces chicken bucket I purchased earlier on today
Hi kfc I'm sphelele from Durban newlands east I'm very disappointed with the kfc we have here in parlock terrible meat and preparation the meat was still looking awkwardly white inside and dry and dark on the outside I'm going to come to a point where I never ever go to kfc again even though you guys are my favorite even urls slider wraps they are dry with...
Product chicken fillet burger and smart deal
Walk in purchase @
KFC KSA Madina Road
Site No. 12703
Tax Invoice 300056145400003
Order No. #5
Time: 7.30pm
Date: 15/11/2020
Host: Omar
Dear KFC,
This is my second visit to this branch. I usually buy at the KFC on Prince Sultan Road and have always got finger licking good chicken.
On this particular night at the branch mentioned above. I ordered 1 Chicken Fillet Burger for my wife and 1 Smart Deal snacker box.
We live 15mins drive away in Saudia City Compound.
On our arrival home we opened our meals to eat. The chicken fillet on the burger was dry and hard. As well as my piece of chicken on my Smart Deal chicken sandwich. My chicken piece a breast was also dry.
I phoned KFC complaint to complain but the agent on duty was having difficulty communicating in English. I wanted to take the food back but it was late and I had to work the next day.
I would like a refund.
Kind Regards,
Gary Hundley
+[protected]
Service
The service I received thru the drive thru was absolutely terrible.. I had to ask three times for butter and honey.. didn't get any silverware or napkins, had to ask for that.. while the guy at the window has his back towards me engaging in other discussions with his coworkers.. I was absolutely appalled at the service at the kfc in Peoria on 91st ave and union hills around 6:00-6:30 on Sunday evening
Read full review of KFCMissing products
My partner visits KFC drive through (Crownhill retail park, Plymouth) every Friday and/or Saturday evening whilst caring for a young adult with high functioning autism. Due to her needs, as you can imagine she likes everything in specific way & KFC is part of her routine. This is the second time over the last month or so that parts of the order had been...
Double payment
On October 25/20 I tried to place an online order for pick-up at 5:30pm. The order was placed around the 1:00PM timeframe. The order failed to go thru mentioning that the server was down on your end?? I waited a few mins and tried to place the exact order again. I order 10 piece bucket, lg. fries, gravy, mac salad and coleslaw. The online order came out to...
Read full review of KFCHad chicken and salad was horrible tasted double fried
We ordered 10 piece chicken it was done in old oil dark like it was double fried, 3 wings 2 legs no thighs, Nd tube toys white meat was not the normal breast very strange and very greasy. The Mac salad and coleslaw was nasty nothing like kit use to be. We r very disappointed it was the one on lukachuck way chillies bc. contact Wayne [protected]
Raw chicken
I ordered from kfc in red deer on gasoline alley. My order was 3piece chicken meal m stacked meal. My 3 piece meal was raw eith blood in the box. I just recieved a call from the manager from kfc in red deer askn me he will replace my order. WTF. I told him I was just passing through red deer. The manager told me to com back and he will giv me my order. I told him I took pictures of the raw chicken. Is this how compensate customers. I am in contact with news.
Not fresh big crunch
I was in kfc prince street, sydney, nova scotia, canada yesterday. I ordered 2can dine big crunch and I requested a new drop big crunch, this is the second time I ordered with the same guy named Amrinder. We told the lady cashier that we are willing to wait but the guy gave us the big crunch from the warmer. And even if we told him that we are willing to wait he still gave us the one that they have and keep arguing with us.
Product
Hello. I just bought a mixed feast from KFC Moe in Gippsland vic. On arrival at home and getting it out of the bag I couldn't believe yet again how bad it was. Chips aren't even half full. I put the two of them in one and still not a full serve. The actual chicken was terrible batter falling of soggy and so little of it. I took a photo of it. I have never...
Pick up customer service
I phoned in to file a complaint 3 weeks ago. All the details were given to the agent. I was supposed to get a call back with a week. 3 weeks later I have not heard anything from them. All the details were supposed to be noted in this complaint case number: 57SW9N
Customer service
Ordered a 2 piece chicken combo which was supposed to include wing and breast, coleslaw, mashed potatoes and gravy, biscuit. I went to a park to eat my meal. What I got for lunch was 2 pieces of chicken, mashed potatoes with gravy, biscuit. What was not included was utensils for the for the potatoes, and wipes for my hands. Went to the drive through window. The employee their was friendly and helpful.
Read full review of KFCNot delivered my ordered and as well as canceled it.
I ordered KFC online and paid full amount by knet but KFC didn't delivered my order on time and canceled it after I asked them to send me my order. KFC canceled my order and said that my paid amount will be paid after 3 days. KFC didn't sent me any email confirmation for my canceled order and for my amount refund. KFC have to respond me to this.
Wrong order
Kfc #1587. Inside purchase ordered 2- 4 piece combos for $15. Took it home and when I opened it I had 2 1p/crunch org. I'm sure I had someone else order because the receipt states the crunch order. So I likely was not the only dissatisfied customer. I tried doing this last week but I couldn't access site. I'm was not a happy customer by any means. Please inform your staff to check orders more closely. Thanks joanne.
Read full review of KFCOverview of KFC complaint handling
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KFC Contacts
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KFC phone numbers+1 (800) 225-5532+1 (800) 225-5532Click up if you have successfully reached KFC by calling +1 (800) 225-5532 phone number 7 7 users reported that they have successfully reached KFC by calling +1 (800) 225-5532 phone number Click down if you have unsuccessfully reached KFC by calling +1 (800) 225-5532 phone number 21 21 users reported that they have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number+1 (949) 218-4453+1 (949) 218-4453Click up if you have successfully reached KFC by calling +1 (949) 218-4453 phone number 1 1 users reported that they have successfully reached KFC by calling +1 (949) 218-4453 phone number Click down if you have unsuccessfully reached KFC by calling +1 (949) 218-4453 phone number 1 1 users reported that they have UNsuccessfully reached KFC by calling +1 (949) 218-4453 phone number+1 (502) 874-8100+1 (502) 874-8100Click up if you have successfully reached KFC by calling +1 (502) 874-8100 phone number 1 1 users reported that they have successfully reached KFC by calling +1 (502) 874-8100 phone number Click down if you have unsuccessfully reached KFC by calling +1 (502) 874-8100 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling +1 (502) 874-8100 phone number100%Confidence scoreExecutive Director(765) 674-1574(765) 674-1574Click up if you have successfully reached KFC by calling (765) 674-1574 phone number 0 0 users reported that they have successfully reached KFC by calling (765) 674-1574 phone number Click down if you have unsuccessfully reached KFC by calling (765) 674-1574 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling (765) 674-1574 phone number
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KFC emailsletstalk@yum.com100%Confidence score: 100%Support
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KFC address1900 Colonel Lane, Louisville, Iowa, 40213, United States
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KFC social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025 - View all KFC contacts
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