KFC
Reviews and Complaints

Store No 16K
TIC No: 12057528R
Receipt No: 1027/685115 DELIVERY
Date 27/9/2020 23:27:42
Ticket 254

I ordered variety box meal and in the note section I wrote (Please no breast)
the ordered came on time! in the box I found HALF BREAST (cold and tuff), and the drum stick also cold and smells like living chicken, and the third piece was a cold wing, the three hot wings were not hot, the only warm thing I got was the PEPSI..

I ate a little and I threw the rest.

I used to love KFC back in Jordan because its rare when they make a mistake, here in Cyprus every time I order I take the worst food.

I QUIT KFC

Hi, I am writing this email with a note of very bad experience which i got it from the branch bin omran.

We visited the place yesterday after a long gap, while having the KFC we found flies dead in the snack box, on checking upon your staff who was working, he easily told that we will replace the box.

Later we got the replacement of box but it is not the matter of replacement, it is such a bad experience and we looked for an hygienic but in that branch its completely zero, i would like to inform also that there were lot of flies flying around.

I would like to take the complaint on a serious note and ensure the action is taken on the same.

Any further clarification you required, call me 974- [protected].

Disappointed customer.

The portions are extra small and not worth for money spent. This is happening almost every time. As a international product we as consumers expect certain standards to be maintained. We as consumers don't pay less than the amount said, we pay exactly what you ask us not a penny less, then why are we getting this kind of service, is this how you earn your millions cheating consumers all over the world. When it's an international business organization it must be responsible and should act.

KFC Egypt become very bad service . Please change your head manager and ignorant employ in call center . I think they are addict from their responses and neglecting our orders. Yesterday my order delayed for 90 min due to great mistake in call center and on repeated asking about it they are layers. Please choose good representation in egypt
Prof. Dr. AHMED Fawaz

Excited to have KFC zinger wings as I am a spice fanatic, I bought 10 zinger, "zinger" being the operative word her e, left Canal Walk shopping centre, got to my destination started eating, only to find no zing in the wings, was not even the normal favourable recipe. Very disappointed

Two cars standing infront of me and Kfc was not busy stood in drive through for 30 minutes and did not even ordered yet. Real bad service two ladies even fight with a client when asking what was taking so long and they also decided not to order and passed the last window as well as me I also did not order just left kfc de aar will not see me again. Will rather go and buy roosters much better service

I order food on 02/June and I got the order number. But they didn't deliver the order. I complained 3 times from their support link and I called them 6 times and they said it will come and it will come. Now it's 20 days over

Hi 

On the 28th of Feb 2020, I have ordered kfc online from the Bram Fischer branch in Randburg. Upon checking in my order I received an sms saying that my order did not reach the kitchen. However the money had already been deducted from my account. 

The manager in charge  Tshepo said he did not receive my order. So I ordered  again.My second order went through fine and the money got deducted from my account again.

So kfc has double debited my account. I went to query this with Tshepo on the 4th of March 2020 and he said he will speak to his manager and let me know. I still haven't heard from him.

Also note that the manager didn't know anything about the online system or didn't even know the contact details for them. He also mentioned that they not have any dealings with them and that I should contact them directly to query this. HOW?

So I have sent an email to the customer care email address. Kgomotso contacted me and said the branch manager Shiela will contact me. Which she did. She asked me for my 7 day bank statement. I have provided my bank statement to Shiela and she said she will contact me. A few days later she did contact me and I informed her that no one has been contact with me regarding the refund.

I have sent numerous emails to Kgomotso again. I had no response.

I'm still waiting for my refund. This is absolutely ridiculous.

I ordered a chicken meal thawed distasteful. The coke was very dry probably not an dressing and the chicken was also very dry especially for white meat! I was very disappointed! May not go back there! The biscuit as the only item that was up to par. I never had this problem before when ordering any food from KFC. Also the restaurant doors was closed at 10:22am even th the restaurant was open at 10:00 am!