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Church's Chicken

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Church's Chicken Customer Service Contacts

+1 866 345 6788 (United States)
+1 905 497 6222 (Canada, Brampton)
+1 416 439 6060 (Canada, Scarborough)
+1 647 346 0195 (Canada, Toronto)
+359 876 520 342 (Bulgaria)
+592 225 7546 (Guyana)
+92 423 540 8517 (Pakistan)
+1 866 372 8246 (Puerto Rico)
+1 758 450 8395 (St Lucia)
+1 868 225 5200 (Trinidad and Tobago)
980 Hammond Drive, Suite 1100
Atlanta, Texas
United States - 30328
New Zealand
Texas Chicken, PO Box 67076, Mt Eden, Auckland, NZ 1349 

Canada

Toronto
1171 St Clair Ave., W, Toronto, ON M6E 1B5

Brampton
7700 Hurontario St., Unit 502, Brampton
 
Scarborough
3563 Lawrence Ave., E Unit № B, Scarborough, ON M1H 1B2

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Use this comments board to leave complaints and reviews about Church's Chicken. Discuss the issues you have had with Church's Chicken and work with their customer service team to find a resolution.

Church's Chicken Complaints & Reviews

Feb 01, 2021

Church's Chicken — Food/shift manager

Churches Chicken #10341 101 S. Prairie Street, Union Springs, AL 36089 [protected] Date of Incident...

Union Springs

Church's Chickenchild running around the back of restaurant

I was driving thru tifton Georgia on hwy 82 I visited your store for lunch. And was a little upset that they allowed a small child about 8 years old behind the counter I have a picture please send me a number and I will forward it to you. He was everywhere behind the counte4 and kitchen area I have worked in restaurant business for 35 years and I know it's not sanitary or professional. Most less a safety issue for him and other employees, his mom was working. He kept calling her mom while she was taking orders. Please send me a number where I can share this picture with you thank you Sharon [protected]

child running around the back of restaurant

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    Nov 30, 2020

    Church's Chicken — I am a customer

    That the food was bad an there was a sticker stuck to my steak this was the worse service u can email me back...

    Church's ChickenCustomer Safety

    Date of incident: 09/10/2020
    Manager stated her name as: Alexis or Alexia
    Church's Chicken at
    1325 E Waco Drive
    Waco, TX 76705
    Drive Thru at 7:53:30 PM
    Order Number: 752697

    I was at the Church's drive thru with my family. (I was wearing a mask.) The employee at the window did not have a mask on. I asked her why she was not wearing a mask. Her reply was that she left it at home.
    I asked for the manager. The manager came to the window to talk to me, and her mask was down, wrapped around her neck.
    I asked her why her employee was not wearing a mask, and why hers was wrapped around her neck? As I talked, she pulled her mask up over her face, and told me that the employee had come to work without her mask. and that she was angry with her.
    I told her that her being angry with her employee did not protect my family and myself, and that I was going to report it. She said she would report it to her manager, too. To be honest, her attitude was non-concern, and that she just wished I would hurry up and go away. She was more concerned about getting caught, than she was about the masks.
    I am very upset about this. It's sad that she left the impression that Church's Chicken does not care about their customer's safety.
    Please address this issue. So many people can be affected by it.

    Thank You,
    Carolyn Hardin
    1704 Bronco
    Waco, TX 76705

    Customer Safety

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      Aug 11, 2020

      Church's Chicken — Rude

      Always leave out side items today it was okra last time it was biscuits another time it was jalapeno pepper...

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      Aug 06, 2020

      Church's Chicken — Customer satisfaction survey

      Every time I make a purchase I take my receipt and go on the website to complete the survey for a free item...

      Jul 02, 2020

      Church's Chicken — Manager on duty - supervisor

      For the past 3 months with all this Covid-19 havoc, I understand that there are long wait times to get food...

      Church's ChickenTonya Dupree needs to be gone she is making you'll comp look bad

      Tonya Dupree and her assist is awful gave me dried out spicy chicken then got smart she smelt like weed manager now im gonna protest to get them out of there and store smells offer she never have gloves on and showed her a red piece of hair on my chicken she got smart i will not be back there should have keep the other manager who always were cleaning awful experience

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        Mar 05, 2020

        Church's Chicken — I order 2 boxes garlic shrimp and tender

        well i was on my lunch break today.. I get to back to work and my order wasnt right .. one box had one tender...

        Feb 22, 2020

        Church's Chicken — Customer service | bad hygiene

        Church's chicken in Slidell, Louisiana at 195 Gause Blvd. Both drive thru & walk ins are extremely...

        Feb 16, 2020

        Church's Chicken — old hard dry chicken

        Store# 626 Check # 20063 2/16/2020 3:19pm I went inside to order dinner 12PCDK/3LGD/6BSC cost-paid $21.55...

        Feb 14, 2020

        Church's Chicken — no heat in church's chicken

        On February 13, 2020 my granddaughter and I went into Church's to eat, ordered our food, on the way to...

        Jan 20, 2020

        Church's Chicken — closed dining area at 7 pm and was told to go through drive through... and then told we could only place 2 orders

        Me and 2 other my colleague's went to this location and attempted to go in this establishment to order our...

        Jan 08, 2020

        Church's Chicken — fried chicken

        Hello, This evening, I purchased a 8 piece chicken for $5.99 and 1 chicken wing for 2.79. I went home and...

        Nov 07, 2019

        Church's Chicken — church employees/staff

        I was eating my purchased food at the Church Covington Hwy and Panola Rd on Monday, November 4, 2019 around...

        Nov 05, 2019

        Church's Chicken — case # v9rdv and case no. vz2r5

        I called Church's Chicken complained about service and food product. Corporate and Executive Team ha...

        Nov 01, 2019

        Church's Chicken — service

        I came through the drive thru paid for my food looked my box my chicken was very greasy I asked the cashier...

        Oct 17, 2019

        Church's Chicken — the slowest fast food chain around here.

        This has got to be the slowest Church's Chicken I've ever been too. There were 4 cars in line, I...

        Oct 06, 2019

        Church's Chicken — product and service

        Ordered some chicken to go and paid extra for white meat. I got home and realized that there was only one...

        Oct 05, 2019

        Church's Chicken #0303 — the service I received there and how rude the cashier are.

        on 09-19-19 i had gone into the store and purchased 12 mix 3 sides if a karge mashed pototoe, corn, 8 large...

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