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JustAnswer

JustAnswer review: Refund the $55.00 ( 1 comment)

S
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8:39 pm EST
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I happily paid for and used their service signing up for the membership as required. Then I canceled the membership before exiting the site. Today, a month later, they are charging me! I checked and the website shows my membership canceled so I phoned to learn they will not stop the charge or refund the money. Very disappointed that a great service relies on such measures to make an income. Will NEVER use them again - there are other options.

Claimed loss: $55.00

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JustAnswer response
Dec 05, 2025 12:28 pm EST
JustAnswer customer support contacts
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P.O. Box 29045, San Francisco, CA, 94129, US

Website

www.justanswer.com

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We’d love to get this sorted out for you. Please contact us directly using the info in my signature so we can find your account and assist you.

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or 800-942-4543
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