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JustAnswer review: You never get to speak with an attorney, ever

J
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5:21 am EST
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First you speak with a robot and never speak with an attorney. I gave this (lawyers assistant) thats what the robot is called. I gave her all the information she asked to make sure the attorney who would be best./ I have no idea where the answer to the questions are... She would just send me the form to be filled out about joining and immediately closed the chat..;. I already did. I called back and all for the same questions. They have no way of looking at previous texts... All real companies do.

It is a shame there are people and businesses just to steal money.

This will be posted on facebook, word of mouth, cnn, fox the newyork times. All that say they sponsor them.

Recommendation: sPEND A LITTLE MONEY AND GET A REAL ATTORNEY. THERE IS NO TELLING AND I TRIED TO SEND THE UPLOAD OPF ONE OF OUR CHATS BUT IT WOULDNT LET MEING IF THEY ARE AN ATTORNEY. i WILL CALL THE FLORIDA BAR AND SEE IF HE ABLE TO PRACTICE IN FLORIDA

JustAnswer response
Dec 08, 2025 10:45 am EST
JustAnswer customer support contacts
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P.O. Box 29045, San Francisco, CA, 94129, US

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www.justanswer.com

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Hello,

My apologies for the trouble you encountered on the site. I’m here and ready to help.

Please send me an email with any additional information, and I’ll be happy to look into your account and address your concerns.

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or 800-942-4543
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