Furniture Stores Featured Reviews
Odds and ends Furniture LLC. Clearwater FL - dont pay there employees
The owner Chris Sesler according to sunbiz.org SESLAR, CHRISTOPHER has been scaming his employees and customers for a long time. All you have to do is talk to him and you will know what I mean. Im a single mother and he promised me every thing and all I got was nothing. He will tell you you will make alot of money and you wont, he will tell you he will make...
Read full complaint and 5 commentschromcraft - quality of product
I purchased a chromcraft solid wood table and four chairs ($1800) in December 2009. The table arrived and the color of the pedestal base was totally different from the table top as well as the chairs. This was also different from the wood sample. The company replaced the top to an "acceptable" color difference. The quality of the finish on the table top wa...
pulaski furniture - any
I am a furniture supplier to Cymax Stores.com. This company is totally committed to customer service and do everything in their power to look after all customer issues. It's totally unfair to blame them for late shipments and faulty products. It is my experience that consumers take advantage of their return policy and exercise "buyers remorse" when they...
Read full complaint and 7 commentsFASTFURNISHINGS.COM - Bad Service
I wish I would have found this site before ordering a futon from FastFurnishings.com (Also DBA Affordable-Beds.com). Ordered a futon. Was then notified that they might have mixed up orders and sent to the wrong address. They had shipped to the wrong person in a different state. They said they would re-route. Received 1 of 3 packages. When the other 2 did...
Read full complaint and 1 commentCraftmaster Furniture - Shoddy workmanship
Bought a chair made by this company. Badly made so asked for it to be fixed. Won't even bother to have a company rep look at chair. Use the local furniture dealer as their "eyes in the field". And this clown can't see the problem. "You have a perfect chair." is his mantra. My research shows that Craftmaster is a Chinese company based in the US. Owned by a...
Winter International - Improper Service of Damaged product
Brought a 3+1+1 seater sofa set from Winter on Oct 2009. Complaint on damaged leg was lodged by telephone after 2 months. They collected the product on 7th March and not yet returned.
Read full complaint and 9 commentsCoco Furniture - Dishonest & fraudulent
Coco Furniture is a manufacturer of contemporary furniture based out of China. I happened upon their site and contacted them to see if they sold directly to consumers. The saleperson was named Victor Young, and he told me I could order as much or as little as I wanted to order. Mr. Young was very responsive at first. He incentivized me to wire the funds by...
Read full complaint and 9 commentsWG&R Green Bay - Terrible extended warrenty (Ultra-Shield)
I purchased a sofa, love seat, and recliner from WG&R in Green Bay. The sales associate sold me the Ultra-Shield warrenty stating that any stain, rip, etc. would be covered by the company. About a month passed...Somehow, I dont know, there is a 1" rip in the face of the cushion of the sofa. I called WG&R and they said that I should get in contact with...
Read full complaintEverything Furniture - Illegal business practices
I submitted a purchase online with this company located in Corona, California. They charged my credit card immediately but I heard nothing from them. One week later, I inquired regarding the shipping date, to be told that the kitchen island that I had ordered was on back order and would not be shipped for over a month. I requested by email and telephone...
Read full complaint and 7 commentsStratford Company division of Caye Home Furnishings - Not complying with warranty
We purchased a Stratford Upholstery sectional new in April of 2009. Shortly after that, the upholstery started literally disintegrating (see picture). I contacted the store, which went out of business shortly after that. I contacted the company and have been corresponding with them via email. The company has refused refund or replacement. The company ha...
Bauhaus Usa - Do not honor warranty
A sofa I bought, which carries a lifetime warranty, broke. I purchased a living room set several years ago, but living alone, I literally NEVER sit in the living room. Over the summer, I noticed that one side of the sofa was sloping downward, resting on the floor. A friend helped me check the sofa completely, to find that the wood frame cracked and dowel...
Read full complaint and 2 commentsTamara L Paiva;DBA Tamara Paiva, INC.;DBA Paiva Designs - Took the money and did no work
I had known Tamara Louise Strobel Klimas Paiva for nearly 30 years. We had been estranged for the last few years when she made initiated contact with me. Tamara said she wanted to move back to Chicago and away from “the land of the hippies” as she referred to living in Boulder, CO. She said that she needed to have a reference in Chicago, and I was in need...
Read full complaintKey Sheen Industry Co. - Patio Furniture Set
Bought patio furniture around 26-30 months ago and ALL 6 arms on the chairs broke..Havn't been in hardly any sunlight, sits on patio, folded up against the house under a roof. But all arms broke in half on all chairs while sitting in them.
Read full complaint and 3 commentsCindy Crawford - Summer HYDRA Sofa - Quality
After months of trying to find the perfect sofa that had a nice look, I decided to buy (2) of the Cindy Crawford Summer HYDRA sofas. Our first mistake was buying it from The Brick, and our second mistake was believing that they were made in the U.S. when the tags said made in China. We have had problems with the stitching and back cushions, and we only had...
Read full complaint and 9 commentsKevin Charles - Defective Furniture
Do not buy furniture from City Furniture it is very dangerous you almost got seriously injured when the springs underneath the couch were not properly supported and collapsed causing you do fall threw the couch the springs popped threw underneath the fabric of the couch and they don't care because it's passed warranty. Bad business practices and rude...
Kimbrells Furniture Store - Do not go there
I purchased a PeopLounger motion sofa from our Sumter Kimbrells... The salesman helped us load it in our trailer. When we got it home the motion parts would not work! They came and picked it up, keep it for 3 days...When I called to check on it, the receptionist said that the manager said that my husband and my son bent the frame when they picked it up and...
Read full complaint and 5 commentsDAMRO FURNITURE - CHANGE OF SPECS
I bought 4 damro office chairs some 10 months back. Was very happy about the comfort factor and went again now to place orders for the same chair 4 nos some time back. They said they didnt have stock and it will come in the next container and will be delivered in ten days. In a weeks time I do get delivery of the chairs. But lo they only look the same...
Read full complaint and 29 commentsExpresso mirco sectional from the Cindy Crawford line - Very dissatisfied with the quaility
Cindy Crawford's line of furniture is beyond horrible quality. I purchased a very expensive $3500 dollar complete sectional living room set from Cindy Crawford's line. I purchased the micro fiber 4 piece sectional set. The cushion padding is horrible, the fabric looks very worn and thin after only having the furniture for 1 year and I only have a family of...
Read full complaint and 5 commentsJMR Express Montreal Movers - Bad service/fraudulent contracts
JMR Express Moving was hired by my mother to move my her furniture into storage and then to her residence. They assured us their workers were professional and experienced. Not only did they use twice as much time during the move than they should have, they also caused damage in the house. The moving team they sent us, we were later told, was comprised of...
Read full complaint and 3 commentsGuildcraft of California - Furniture falls apart
I bought a Guildcraft couch and ottoman and they are of really poor quality. The couch came with throw pillows with tassels and they came apart weeks after I bought it. I am on the third set of pillows (they did send replacements) and they are still coming either apart or completely off the pillow. The upholstery on the ottoman has worn very quickly and the trim on it has had to be repaired as well.
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