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10:50 am EDT
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Strachan Furniture Makers - Poor design / installation

Paid north of £13, 000 for what was meant to be 'bespoke, floor-to-ceiling L-shaped book cases to fit over-sized and standard books' for our Library. Installed book cases can not accommodate standard books due to positioning of pre-drilled holes. Vendor claimed that requirement for 'standard books' was never communicated (yet was unable to explain which...

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3:58 am EDT
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Bryant II Leather Reclining Sofa - Low quality furniture

I purchased the Bryant II Reclining Sofa from the Orchard Park location. It is listed as "Leather Match" which at the time of sale (2yrs ago-late 2012) I was told it was all leather seats, except the back and sides which is matched vinyl. Recently this passed June 2014 I noticed the fabric on the seats cracking and peeling off the back fabric which is a...

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7:03 pm EDT
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Toreno leather recline sofa and chair - Shoddy craftsmanship

June 2011..Purchased a mattress, boxspring (sagged a week later and i'm 5'7, 110..husband is 5'6, 155. Brick tried telling me that is normal. Also purchased large TV and toreno leather recline sofa and reclining leather chair. The agent had some confusion as to price and had to change the invoice twice. In the process, the extended warranty we were offered...

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10:02 pm EDT
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Looc Studio - Did not Receive Product or Refund

In the past year, Matt Carfaro's company LoocStudio has received FOUR complaints against him with the BBB of North Carolina. Further, Matt Carfaro of LoocStudio has refused to acknowledge any of these complaints. LoocStudio earned an F from BBB. Do not conduct business with LoocStudio or Matt Carfaro unless you want to LOSE money. He has also refused to...

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1:12 am EDT
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Pranav Arts (Artofjodhpur.com) - Delays and lies, non fulfillment of order

I ordered two wardrobes in June from these chaps after paying INR 68, 000 and all they have been feeding me with is a bunch of lies I'm shocked at their behavior and would advise all that they are a bunch of fraudsters and to stay away from them there are a host of others that have similar grievances, just check out this thread http://www.consumercomplaints.in/furniture/pranav-arts-c809670

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3:06 pm EDT
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Exclusive Sofas Limited T / A Mattucci - italian sofa

Hello My name is Asha Mohamed. I recently bought furniture from an Italian furniture shop which i now believe is fake. they sold me fake leather furniture and the stitches are all over the place. I went and complained and the shop were willing the change the sofa however it wasn't the one i wanted and now they are refusing to exchange or give my money back. [protected]@hotmail.co.uk [protected]

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9:11 pm EDT
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OPULENT ITEMS CO. SOFA SECTIONAL - FALSE ADVERTIZE SCAM DECEPTIVE OUTFIT

My name Anatoly Sverdlrn. 321 Grandview Terrace Anderson, SC 29626 E-mail: [protected]@charter.net Phone: [protected]. To Whom It May Concern: Dear Sir or Madam. I resive so much repeated garbage information, from that, calling him “Sales King”, Henry Gonzalez of Opulent Items. Only false and deceptive information. Four times that. “Sales King”, sent me...

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4:48 pm EDT
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Jonathan Lewis Furniture - low quality Big Name

My Husband and were in the market for good quality living room furniture, we drove almost 85 miles to a well known furniture store in Tucson az, When we arrived in the store we were greeted by a sales person who seemed experienced and helpful. When asked what we were looking for, I stated that I was looking for a good quality living room set not Ashley type...

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1:19 pm EST
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Wrens Kitchen - Give my money back

I look in internet for a kitchen and find Wrens Kitchen. I called them for my kitchen design. Free of charge came the following day and design my kitchen and give me a good price, to go for it. I have to give £100 deposit to place the order but if I cancel the order I will have my money back.

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6:41 am EDT
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Damro Srilanka - Delivery Delay & cheating

Dear Sir, My name is Basheer, I am working on abrod, My family always purchasing furniture from Damro this is the 2nd time lodging the complaint, befroe one time happend now repeting the same we ordered one TV stand cupboard on june and paid advance Damro sales from Matale Show room.(Mr.Prabha) is promise to delivery with in one week Now nearly 3 Month...

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4:28 am EDT
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Parrys Carpets - They are lying to me

My wife asked me to buy a new carpet to our bedroom. I came to Parrys Carpets and chose one I liked. I paid part in cash and part from credit card. Then they told that they didn’t get the money from my account. I called to NAB and they told that money was transferred. They are lying to me.

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9:55 am EDT
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HM Richards - sofa and loveseat

I purchased a new sofa and loveseat for my main living area from Raymour and Flanigan for the first time in 17 years. I have been unhappy with the product from the very first night it has been in my home. The company will not allow me to return my furniture, nor address my concerns about sizing. I paid my portion of the bill on time, without fail. And now...I want my money back and the furniture gone.

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8:37 pm EDT
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Hilker - Extremely bad quality sofa

The Hilker 1888 sofa is so very very very very bad in terms of quality !!! Bought one at about 2000$ recently but it totally disappointing. The leather surface flaked off more and more and in just a few days the sofa can't be used anymore !!! Furthermore, it reveals the lower ugly flaky "breaky" leather, different color from the surface, which i think it'...

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4:46 am EST
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King Hickory Furniture - Quality

I purchased King Hickory sofa, loveseat & ottoman March 2008. When it was delivered, there were strings hanging everywhere. Hoping it wasn't an indication of quality, we clipped the strings & kept the furniture. The chair has had the cushion replaced already. The sofa wasn't really used until January of this year. The cushions on the sofa are also...

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3:24 pm EST
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Modern Living Furniture - No show on agreed delivery date

Very unprofessional after sales service. Promised the furniture will be delivered from 9-10am but didn't show up and no one called us. Waited until 12 still no one called. Called the store and the sales person said it will be delivered by 2pm. Waited until 3pm, no one showed up and no calls. Called back the store, then been told heavy traffic, the driver...

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7:33 pm EST
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UFO FURNITURE - NOT QUALITY LOUNGE SUITE

In 2008/08/30 I bought a brown genuine leather lounge suite (Invoice number 8126 /SVOTP002799)from UFO Furniture. In the first month the lounge suite was already sagginglike a flat tyre.i phoned the and they came and took it, and brought it back in a good condition .Five months down the line they were sagging again I called them they came and took them...

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12:38 am EDT
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Sweda mattress - Poor quality

Approximately 1 1/2 years ago, my wife and I purchased a Sweda memory foam mattress form Jeromes furniture. Since the purchase, a large hump has formed in the middle of the bed and the rest of the mattress has lost a significant amount of its support. After filing a warranty claim, Jeromes sent their "mattress professional" out to inspect the mattress. He...

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9:54 pm EDT
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L'Image Design/Louann Magi - no creativity

I had a consult with this woman, Louann Magi who claims to be the principal of her own company L'Image Design. L'Image Design is a company on "One person" being Louann Calhoun-Magi. L'Image had no creativity, no vision and very generic opinions. I actually felt like I was at a typical furniture store being hussled by a sales rep. Save your time and...

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2:23 pm EDT
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Hickory Park Furniture - Stay away

Lane furn. damaged and unsuitable from hickory park in hickory, n.c. Filing a new complaint about bought a sofa/loveseat at furn. mart/ hickory park furn in hickory north carolina was going to take 6 to 8 wks to arrive.Paid in full.furn. came in damaged and badly built even though we paid in full an should have only signed a charge slip hickory park...

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9:28 am EDT
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Furnmart Botswana - Harassing calls from rude collections agent

I have been receiving calls from an agent at Furnmart in the collections department due to late payment of monthly fees for products obtained from Furnmart Botswana Station branch from a Mrs. Moeng, who is decidedly rude and unprofessional in her conduct. It seems as if I signed a contract with the above lady and not with Furnmart the store. She calls to...

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