Bought a mattress at bob mills wichita ks. We have been very unhappy because we will wake up in more pain than when we went to bed.
We have tried to get them to abide by their 90 night policy the store manager is refusing to abide by it, and keeps telling us 10% restocking fee. No matter what we do as well as we had some medication in the bedroom that was there and came up missing after the delivery men left and the store manager keeps blowing us off when we bring it up to him.
In retail the customer satisfaction is supposed to be top priority it seems like all this store manager cares about is his pockets and making his bosses this store manager doesn't care about customer satisfaction. I will never ever buy from bob mills again and recommend nobody ever does so you don't get screwed never buy from them
Desired outcome: Get me the mattress I want or refund this one