Furniture Stores Featured Reviews
AFC Furniture Warehouse - Took my money and will not refund nor fill order
I ordered a 7 pc Ashley dining set on Aug. 20,2022. they took funds from my account the day I ordered. Received an email Aug. 30, stating set was on backorder and estimated wait time was 12 weeks but could change. On Aug. 31st I replied to their email requesting a refund, I didn't want to wait. Their reply was it would take 7-14 business days for the...
Read full complaint and 1 commentBest Deal Furniture - I never received my product, but I am being charged
on 5/31/2022 I purchased a day bed from Best Deal Furniture store. The bed was 1240, I was given a loan for 440 toward the purchase, plus I put 200.00 down. I came back in September to pay the remaining balance on the bed which was 600.00 and purchase a mattress for 250.00. I was told that my order would arrive in 2 weeks it didn't a month ago. September...
Read full complaintA to Z Outlet - Patio table and chair set
I purchased a patio table and chair set for $125 and laundry pods from A-Z. Total purchase amount was $145.75 with tax. I didn't have a truck or anything to haul the table in. My daughter has been in the hospital and I have fractured/sprained my arm so today my son went to pick up my item and they told him they don't have it anymore. So I called and spoke...
Read full complaintCreekside Cabinet & Design - Cabinets
Buyer Beware! AVOID Creekside Cabinet & Design (in Silverdale, Washington). For an explanation of the many reasons to avoid them, please Google "Avoid Creekside Cabinet" or visit www.creeksidecabinetco.com. My contact information is in the website. See also: My post on scam report.com at https://www.scam...
American Furniture Galleries Rocklin, CA - Loveseat
5-12-22 I purchased a loveseat with a console in the middle.. I noticed within 2 months that the back cushions were being pulled out of shape. At this time I got ahold of AFG Customer Service Manager Tom. After several calls to get an inspection set up this inspection finally happened on 8-31-22. The inspector didn’t see any problem with the loveseat. I...
Read full complaintFHIA Remodeling - Bathtub replacement
Wish they had a negative scale rating! The worst decision we ever made was to use fhia! They replaced our bathtub. Then came creaking noises at the edge of the tub as well as in the middle of it. They were quick to blame the sub-flooring & said we had 300lb tub which put pressure on the subflooring, their tub is much lighter that's why we are having the...
Read full complaintAzaris Furniture - I want a refund for my remaining items he didn’t deliver.
I purchased furniture from the black owned company on 7/1/22. I set a date of 7/15/22 for delivery, he delivered some of the items but not all. It has been a month since I paid for my items and now he no longer answers the phone when I call to find out what’s twith my delivery. I’m still waiting for my dining room set, my black chesser and my bed frame for...
Read full complaintOsim Singapore - Gaming massage chair
Ridiculous after sales support and lies to customers. Bought a osim gaming massage chair slightly more than 1 year ago. Air lift starts to have problems and sink every now and then when sit on it. Contacted support and after many attempts, finally confirmed with the support staff to send someone to replace the air lift. Another staff (should be the...
Read full complaintLivingSpace - Products and customer service
Do not order from this company, they have 0 customer service, I ordered my bedroom set (5 pieces) june 3rd, I supposed to get it by 7/21-7/31, by first week of august I started emailed and called multiple times because they don't reply and when you lucky enough to get someone, they have no information. I finally got in contact with their shipping company...
Read full complaintFarmers Furniture Dalton - Hassling from manager chris
Farmers furniture dalton, ive had several issues from double charging that wound up costing me bank fees out of my pocket to taking money from an account that there werent authorized for I am behind but I just made a payment on may 2 its the 11th ive had issues with a fire and covid related issues along with my wife fighting cancer ive stayed in touch and...
Read full complaintAshley Furniture, The Handy - Furniture
My nightmare started on 02/28/2022. I was looking to purchase a full-size bedroom set for my granddaughter, my first Red Flag should have been the fact it took me 4b hours to do this. I called and called and called some more. I was told "I don't know" many times by female and male employees at Ashley Furniture. It was a total Nightmare. I finally got a...
Read full complaintPower Home Remodiling - Preying on the elderly
This company targeted, preyed on and then took advantage of my 83 year old mother who is in the early stages of dementia and swindled her out of close to 30,000 dollars. They came to the house to offer her a free estimate. She told them that her son, (me) lived with her but was at work during the day. They made sure to set the return appointment for a...
Read full complaintStanley's Furniture - Dining room set ordered 8 mths ago still not delivered
Ordered a dining room set on July 23, 2021. I still have not received my dining room set. Ordered 8 months ago. Was promised it in November of 2021. Was promised it end of February. Called and spoke to Salesman, Owner, and receptionist. They do not call you back. Went down to their store, cannot get an answer when it will be delivered and they are not willing to give me a refund. They give no excuse and no apology.
Read full complaintBoaz Discount Furniture - Catnapper sectional
We are still paying for our $3500 sectional. The reline mechanism is constantly popping and will not stay together. There are cracks you could fall in. The reply I got and am still getting because my one year warranty is still good is to screw my sectional together. No more being able to switch up the sectional to your liking. I'm very frustrated because...
Read full complaint1BedroomStop - Damage dresser and queen damage bed
I placed an order back in December 2021 I received it within a month upon arrival on delivery dresser and bed was damage was sent back delivery company took pictures of it I’ve been calling since left a message to Sonya G I’ve been calling her for the last three weeks have not gotten any calls back I want a refund I am so upset this company is horrible I...
Read full complaintMor Furniture Fresno - Protection plan
I purchaced a protection plan with a four year agreement. When I attempted to make a claim I got the run around more pictures or a close up or a picture of all the furniture in one photo. Juat back and forth. Finally got them to come out to clean the furniture and they didnt clean it only took photos and saud they would replace the items. The manager called...
Read full complaintMetroMattress, 4230 Veterans Memorial Drive, Batavia, NY, 14020-1254 - Bedding/ Bed frame - Manager "Matt"
On 1/24/2022, I Initiated a discussion with Store Manager "Matt" at the aforementioned location. Asked if there was anything he could do with respect to a bed frame that had broken and appeared to be 6 months out of warranty. I had purchased the frame at this location in 7/17/2020, along with other beds and related items for the total price of $4780.04...
Read full complaintCoulters Furniture - Sofa
I purchased a sofa and 2 chairs from Coulters Furniture in Windsor On. The purchase was recorded on Dec 20.2022 and delivery was scheduled on Dec24.2022 in the morning. Prior to purchase I requested that I wanted a firm sofa and I wanted the items that I purchased from the ware house not the model on the floor. The Sale Customer said will get the firm one...
Read full complaintHome & Lighting - Return policy
Ordered a solar light from HOME & LIGHTING and even though it was delivered to the Post Office on a Friday, I didn't get it until the following Tues due to post office hours. I notified the company as soon as I could that the solar light did not work. They said they have a 7 day return policy and they could not help me. WHO in the world doesn't have a 30...
SleepX - Sleepx mattress - worst customer care service - unable to return the mattress
SleepX — Received wrong Size - Worst customer care service - No option available to cancel the product Ordered the product directly from SleepX.com website by paying full amount of 14 thousand +. But since received wrong size, keep calling and sending Emails to cancel the product but it appears to be worst customer care support. Once we call from once...
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