Furniture Stores Featured Reviews
Mid Valley Southkey Outlet - Irresponsible staff bad attitude never listen to client
Hi Sir/Madam, We had purchased of a sofa and a dining table (the “purchased items”) from your mid valley southkey outlet on 5th Nov 2022 on the understanding and assurance from Ms Suzy that the sofa will be delivered to us latest by 15th December 2022 if we could confirm and make payment of our purchased. The purchased items didn’t deliver to us on time...
Read full complaintMaison Cura (Thrift furniture seller on Instagram) - Thrifted furniture
On Nov. 24, 2022, I purchased second hand furniture from Maison Cura, an online store on the IG platform. The next day, I asked them about their refund policy since I wasn’t too happy with my purchase. The goods looked better on photo, bigger too. The said they didn’t have a refund policy, only an exchange policy. But in the middle of our conversation they...
Read full complaintTitanium-S UK - Porch furniture
Greetings, I have ordered porch furniture from this company on October 24, 2022. I have reached out to the company numerous times for status updates, and they keep informing me that it has been delivered to my post office. There is no package left at the post officer (five-piece porch furniture). I asked them to reimburse me and they keep telling me to check with the post office. [protected]@noreply.xborderecommerce.com
The Brick Furniture Ltd - Sectional
My purchicing bil is1020247bjoz vivah202z5 We bought a sectional from Brick Furniture.. Only first couple weeks the new sectional was comfortable. Later the foam cushions started to fall in, to sit where close to impossible. Brick Administrations told us: "WE DO NOT EXCHANGE OR REFUND". It just happened that our relative has a Furniture factory in Toronto...
Read full complaintDream Cloud - Refund - had to call to receive one. Even though products were returned.
Ordered a mattress and bed frame. The box containing the mattress was severely damaged. Appeared to have been wet at some point and had black mold on corners of the box. Upon looking in the box. The mattress was not sealed in plastic. Returned mattress now waiting for refund. Long phone calls. Not an American company as advertised. Frame - China Made
Read full complaintUpholstery Decorations - Repair or reimbursement
Good afternoon, I had my kitchen banquette upholstered by this firm a few years back. Upholstery material noted to be degrading throughout piece with minimal use. Spoke to owner Raul Torres who came to inspect and agreed material was faulty but since I no longer had a receipt would not entertain repair or giving me contact information for the upholstery...
Read full complaintCustom Design Furniture & Interior Renovations - Get our furniture or refund
We ordered a desk and pantry on 9/6. told it would take 8 to 10 weeks. it is now 12 weeks. When I call, I get the answering machine that says, "we'll get back to you shortly". We gave a substantial check deposit for half the amount. We have an invoice with the amounts and the items ordered. I have called every day for 1 week. I even emailed them. What can we do?
Read full complaintJordnan Furniture - Leather sofa
6 years ago we bought a leather chesterfield sofa at Jordans, about $1700. When it arrived I soon noticed that the color of one of the 2 cushions was somewhat light in color than the rest. Not knowing anything about leather, I unfortunately failed to notice that it wasn’t only color but a significant quality difference. The cushion has continued to become...
Read full complaintFarmer's Home Furniture - Defective furniture
Purchased Catnapper sofa and loveseat from Farmer's Home Furniture in Batesburg, S C. 29006, 03/25/2021, for $2515.61. Noticed defect immediately, but didn't contact them right away because I was not staying at my home. A few months ago, I personally went to the store and showed pictures and let them know I was very unhappy with sofa! They sent a rep out a...
Eldorado Furniture - Living room furniture set
I purchased a living furniture set last year from Eldorado Furniture. Within months, the furniture buttons began to pop off. I called Eldorado and they sent someone to sew the button back on under the 1 year warranty. More buttons continue to pop of up to about 6 buttons within the 1 year warranty. The furniture was rarely sat on so the damage was not due...
Read full complaintIvan Smith Furniture In Bastrop LA - Kensley extra firm mattress
We bought this mattress from Ivan smith in Bastrop la. on Feb2 2021 and we paid $1232.08. I called Ivan Smith and told him that the mattress had a lot of sunk in places and it was real lumpy even tho we turned the mattress once a week when we changed the sheets. and he told me to call the people that made it. The number I called was [protected] And I told...
Read full complaintFurniture & Mattress Surplus Warehouse - Returned product but no refund
On September 4th, 2020, I purchased a queen mattress and box spring from Furniture & Mattress Surplus Warehouse on Neal Hawkins Rd in Gastonia. Even after much consultation with the store salesman, Jordan A., neither product fit my bed. Upon delivery we discovered the Atlantic Nights mattress and foundation did not fit and I had the items returned...
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A Perfect Closet & Cabinets, LLC. - Incomplete project
08/01/22 - Unresponsive - Len installed a Custom Closet in our Front Bedroom and a Custom Shelving & Bench in our entryway. He has been UNRESPONSIVE to us in completing this project. I communicated with Len via email with photos and phone regarding (1) the hallway adjustable shelf back panel not being secure and moving when I tried to adjusted the shelf...
AFC Furniture Warehouse - Took my money and will not refund nor fill order
I ordered a 7 pc Ashley dining set on Aug. 20,2022. they took funds from my account the day I ordered. Received an email Aug. 30, stating set was on backorder and estimated wait time was 12 weeks but could change. On Aug. 31st I replied to their email requesting a refund, I didn't want to wait. Their reply was it would take 7-14 business days for the...
Read full complaint and 1 commentFurniture Warehouse - Furniture
Gary Hemmy is a warehouse manager in salina ks my furniture I bought keeps breaking down and not working because the cup holder kills the chair and the led lights... this will be the third time they have to come out to my house in a matter of months... I paid good money for this furniture I was rudely informed by gary that well they are 2 years old and...
Read full complaintAmerican Furniture Warehouse - Glendale AZ - Leather motorized reclining sofas
We loved our very stylish and beautiful new electric reclining leather sofa and loveseat when we furst purchased them in August 2022. We had such a great customer service experience when purchasing our new furniture. We just truly wish the Follow-Up Customer Service at American Furniture Warehouse was just as great in the Service Department when we needed...
Best Deal Furniture - I never received my product, but I am being charged
on 5/31/2022 I purchased a day bed from Best Deal Furniture store. The bed was 1240, I was given a loan for 440 toward the purchase, plus I put 200.00 down. I came back in September to pay the remaining balance on the bed which was 600.00 and purchase a mattress for 250.00. I was told that my order would arrive in 2 weeks it didn't a month ago. September...
Read full complaintElan Designs Furniture/Verve Design + Workshop - Upholstery flaws after year, and a half, no help from shop
Very disappointed in this company. I took a risk on a local company and regret it! This chair cost me $3000, a major purchase I waited years to make. I'm an older woman with no children — the chair has hardly been used. Unfortunately, after just over a year, flaws have come up in the upholstry. Elan/Verve Design + Workshop doesn't stand behind their product...
Beares - Fridge bought at Beares
I bought a fridge cash price r9 999, the fridge is not cold, I logged a complaint with the store, they send technician to check the fridge, I went back to them because the fridge is still not cold, technician came again but still my problem was not solved, I went back to complain, head office also called but still the fridge is not called. The last time the...
Read full complaintA to Z Outlet - Patio table and chair set
I purchased a patio table and chair set for $125 and laundry pods from A-Z. Total purchase amount was $145.75 with tax. I didn't have a truck or anything to haul the table in. My daughter has been in the hospital and I have fractured/sprained my arm so today my son went to pick up my item and they told him they don't have it anymore. So I called and spoke...
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