UFO FURNITURE — NOT QUALITY LOUNGE SUITE
In 2008/08/30 I bought a brown genuine leather lounge suite (Invoice number 8126 /SVOTP002799)from UFO Furniture. In the first month the lounge suite was already sagginglike a flat tyre.i phoned the and they came and took it, and brought it back in a good condition .Five months down the line they were sagging again I called them they came and took them back.The reason that they were able to come back was that the lounge suite had only one year guarantee.
One year passed and the lounge was sagging again and at that time it the leather was pilling off and it was strange because I bought a genuine leather and I used dove soap to clean them as they have advice me, only this time there was not guaranteed and I called them, emailing but I didn’t get any response from them, and the bad but was now the lounge was not even 2 years old but it looked like I bough it 10 years.I wanted to get an answer from them that when I bought this lounge suite for R10 450 I thought that I was buying quality, also I would have never bought that lounge suite if I knew that it was going to pill of within one year after purchase.
Now I am stuck with lounge suite which cost me R10 450 and it looks like it was bought twenty years ago, I feel that I was cheated, when I bough this lounge I thought it was going to last at least ten year not 2 months.