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Leon's Furniture Customer Care Service


Leon's Furniture Ltd.

45 Gordon Mackay Road
Canada - M9N3X3

Customer Support Phone Numbers

Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM

Leon's Furniture Complaints & Reviews

Leon's Furniture / horrible customer service and delivery

Whit Radacina on Feb 16, 2019

I am absolutely disgusted with Leons. I was told by the sales associate in person that would deliver to be on Sunday February 17th after I placed my order on February 5th. I called to confirm this on Wednesday February 13th and was told "We do not have the furniture for delivery on Sunday"...

Leons furniture / lift chair

Ron Theoret on Jan 21, 2019

Ordered a lift chair between Xmas and new years, put $201 down payment. We were told it would be here in 2 weeks because there was 2 in warehouse. When it did not come we called Jan 13 we were told it was being built in China. Well on Jan 19 they delivered a chair wrong colour and size. We...

Leon's Furniture / ge washing machine

Paul Sands on Jan 18, 2019

My GE washing machine is making very loud squeaking noises. I purchased the washing machine on December 18, 2017, and it was delivered on December 22, 2017. My order number is 12187SCAUJD. I purchased the extended warranty. I contacted Leons, in Scarborough from where I purchased the...

Leon's Furniture / sofa purchased from leon's

Vidhee on Jan 11, 2019

I bought sofa from Leon's on 25th August 2018 with Fabric Protection Plan. After couple of months of purchase time I observed stretch and bubbled coming on the fabric. I called the protection service in Dec End they confirmed me that this will be covered by Leon's warranty. I asked the...

Leon's Furniture / delivery and customer service

Muneeb Islam on Jan 10, 2019

I ordered two futons in Dec-18 and they said they will deliver on 3rd or 4th Jan-19 from order to date (10th Jan-19) no one contact me about my order. So I tried to contact to local store she said she have no idea about my delivery because system is not capable to find my futon is available in...

Leon's Furniture / no product, store closed

Sigi David Bock-Thomas on Jan 7, 2019

This is a total Ponzi Act on behalf of Leon, s Furniture. I bought a Queen Set and Twin Set with matching Bamboo Protectors on Sept. 20th in 2018. We had to pay full price right on the spot and why? Apparently the Company who makes those Mattresses will have their money up front. OK. got...

Leon's Furniture / 3 piece livingroom set

Charlotte Richardson on Jan 2, 2019

I purchased a 3 piece living room set nearly 2 years ago from Leon's in Barrie ON. Upon delivery the back of the loveseat was torn by the delivery persons. 1 month after the purchase we noticed stitching threads coming apart in all 3 pieces. Also staples were coming through the furniture...

Leon's Furniture / appliance's

Ricchrissy on Jan 1, 2019

I am disgusted with the service I have received from Leon's brampton, located at Bovaird and mcglauglin. I have contacted the store several times over the past few months with zero call back to obtain a resolution. The manager is never available to speak with me and never follows up with...

Leon's Furniture / power recliner and indifferent manager

Scott Murphy on Dec 31, 2018

Purchased a Lana power recliner for my dad for Christmas on Nov 9, 2018 for 569.99 and was assured by the salesman Kirk that it would be in around the first week of December. The second week of December I called the store to check on the status of the order but had to wait for the salesman...

Leon's Furniture / delivery

Dave Merko on Dec 30, 2018

I wanted to buy a samsung refrigerator, and was told by salesman we would get matching price (home depot) plus free delivery. The manager however said we would be charged delivery because it matches home depots terms and conditions. Even though salesman made deal they still wanted to make...

Leon's Furniture / deceptive sales practices

Edver on Dec 29, 2018

FOR PUBLIC AWARENESS In late December of 2018, I ordered a refrigerator from Leon's Furniture web site. I was encouraged to choose a delivery date from several offered in January 2019. I chose January 22/19, and placed my order. Not 1 hour later, a representative called me and stated the...

Leon's Furniture / leon's furniture richmond hill shop - customer service - unethical behaviour-hidden expenses

Hodarvin on Dec 29, 2018

we bought a sealy mattress with a 10-year warranty from Leon's furniture at Richmond hill-Ontario 5 years ago. It gets saggy quickly as the quality was so terrible despite all the lies that the salesperson told us. I called several times the customer service and went there twice to make...

Leon's Furniture / integrity pricing

Paul Waldie on Dec 26, 2018

I went to Leon's in Welland to purchase a LG 65" television. It was advertised at $999 but it was advertised elsewhere with the same terms and conditions at $897.99. I was not worried though because Leon's price matches and I have shopped there for over 25 years so wanted to give them the...

Leon's Furniture / customer service and product

McCrad2019 on Dec 22, 2018

MUST READ. :) :) Bought a sectional couch. A cross beam on the pull our bed broke after 2 months. Waited 10 months for it to be fixed, including customer service to return call. Once we called customer service again, we were told we had to call the manufacturer to get out couch fixed and...

Leon's Furniture / bed frame and customer service

JackeyF on Dec 20, 2018

Bought a King size bed in Sept 2018 from Leona South location in Edmonton - over $1200 we paid When it was delivered, it was badly damaged - cracked and pieces broken off the bed. Contacted the store in Edmonton, they said they'll get us a new one. New one arrives, it's also broken. Contact...

Leon's Furniture / pricing.

Newfette on Dec 19, 2018

I looked on line item I was looking for came up for 1499.00 my Local store it was 2399.00. Flyer saying save 520 boxing week, well 2079.00 is not saving 520.00 I know pricing is different provinces but this is something I don't agree with save 520 but really your saving 200. Needless to say not...

Leon's Furniture / rude, ignorant sales lady or manager

Rocky Rocker on Dec 18, 2018

On Dec 17, my wife and I and our Chihuahua ( in my Arms ) went to buy a mattress. Once in the store, this Lady in a red outfit rudely asked, or basically demanded, Is that a Service Dog? I said No. She then told us to leave the store because of allergies . O, I left and told her, too bad...

Leon's Furniture / return and exchange policy

ali kaptan on Dec 18, 2018

Hi, few days ago l have been in north York Leon's store location. l brought dining table set, sofa, rug and bed with frame. l measured sofa in my condo but sales person told me if l brought L in the shape it will be better. Anyway l thought his idea nice and sofa will look in my condo...

Leon's Furniture / customer relations

Whydolbother on Dec 16, 2018

After making a purchase and having a few hiccups, spoke to the store manager, who seemed to have no regard for customer satisfaction: she turned and walked away.(l found this offensive.) This is not the way to treat customers...she needs to rethink onhow to address clients .We spend hard...

Leon's Furniture / customer service very unhappy

Cyndi Cain on Dec 15, 2018

I was at Leon's on Monday December 10th specifically looking for a TV stand I went to your electronic section of the store and I asked if there were any chocolate brown TV stand that I could look at there weren't any on the floor so Asked me if I was interested in looking online . I agreed...