The complaint has been investigated and
resolved to the customer's satisfactionResolved Hilker — Extremely bad quality sofa
resolved to the customer's satisfaction
The Hilker 1888 sofa is so very very very very bad in terms of quality !!!
Bought one at about 2000$ recently but it totally disappointing. The leather surface flaked off more and more and in just a few days the sofa can't be used anymore !!! Furthermore, it reveals the lower ugly flaky "breaky" leather, different color from the surface, which i think it's buffalo's hide. Also, the back support is totally nought, leaving me with tired bones while trying to rest on it. My advice is don't ever buy a Hilker sofa.