Furniture Stores Featured Reviews
American Home Furniture, Santa Fe, NM - Defective chairs and rude, unhelpful service
I filed a complaint for American Home Furnishing in Santa Fe, NM. I never received a reply, can't figure out how to find the registered complaint on your website, and have been blocked from posting a review on the stores website. No one would give me the name of the CEO to contact about the problem and the CS rep was uninformed, rude and condescending. See...
Read full complaintFactory Outlet Shop - Best rocking chairs buy 2 get 2 free
I placed an order on May 11, 2023 and charge was posted to my credit card on May 12, 2023 and as of June 6, 2023 I have not received the order. I called to the Factory Outlet Shop and they said I should call the Factory Outlet Store so I did. I have my order number and both said that was not their number. The second place I called said they didn't have my...
Read full complaintShewels Furniture Martinsburg WV - Sectional sofa
Things wrong with it. It has metal pieces on the frame that is tearing holes in the cushions and there is a board across the back that hits your back as well as threads sticking out. Called in january and they sent someone out to take pictures. After about 2 or three weeks we had to call them. They told us that the company that made the couch went out of...
Read full complaintDeco Furn - Order 2006598
On the 1stMay 2023 I placed an order for Furniture and selected that the Furniture be dispatched to my Residential Address. I also forwared them the mail with same. The next day the consultant responded and advised that my Order will be dispatched to Centurion that is 600km from where I'm based. I'm unhappy with service received even after several mails send to Deco Furn they are not willing to deliver as requested
Read full complaintOfficialHealthyBeds.com - Claiming bed for my dog
MY order number is 4287 I order this bed a couple of weeks ago they told me to expect an email of my order as of yet I have not received anything. I try reaching them on the phone, but it says we cannot answer the phone please email. I email them 4 times. so far, its gone on deaf ears. More and more I am thinking, it's of scram. I paid 39.99 Their phone...
Read full complaintStar Furniture Houston, Texas - Chair/customer service
I purchased a sofa/chair/rug. When the furniture was delivered I was shocked to see it all together. The salesman I had was not very helpful in helping me pick out items. I was looking to fill a room with something nice and beautiful. I now have something you would find in a garage sale. The chair I picked out was a print but the salesman didn't tell me how...
Colleey - Buy one get one 5-tier shelves
The order was placed in Feb 2023, we got the confirmation email stating it had been shipped. I followed the tracking number of China Post that was sent to me. Now it says it was delivered and signed for on [protected]. I have contacted them regarding this. When I attempted to reply to yet again another email from them saying it had been delivered, my email...
Read full complaintPlatinum Warranty Furniture Services - They deny all claims!
I bought a chair from Ashley's furniture and they make take 50 unnecessary pictures then tell you that it's been over 30 days they say damage to the chair is not covered even though that's the WHOLE POINT of the warranty I'm so mad this place needs to be sued and put out of business already they are scam artists and absolutely nothing more! Do not go to any...
Read full complaintOne Stop Cleaning - Furniture, carpet cleaning
I hired One Stop Cleaning to clean a sofa and 4 chairs with cloth cushions. There was a large stain on the sofa. The cleaning guy came Feb 22 to my son's place in Burlington -2045 Summerwind Drive. He steamed the sofa and chairs. The next day when the material dried, the stain of the sofa is still there and the chair cushions looked worse than before...
Tuareg Marketing Pvt. Ltd. - Kitchen chimney
From: Sri Alik Bhattacharjee 44, Bindubasini Road, P.O. Bhatpara Dist. 24 Pgs. North West Bengal Mo.[protected] Email: [protected]@yahoo.com To The MD & CEO, Tuareg Marketing Pvt. Ltd. Khasra No. 154, 1092,1189, Bhalswa Village, Bhalswa, North West Delhi, Delhi – 110033 Email : [protected]@inalsa.co.in , [protected]@inalsa.co.in Sub.: Refusal of...
Read full complaintLay-bye - 3piece Toscana bedroom suites ki
My bame is Angela Malitaba Malgas. I have 2022 OCTOBER. I PAID R15000.00 plus delivery BRADLOWS POTCHEFSTROOM Riverwalk mall. This Monday I paid R2000 but no one reject my money.15 March 2023 I went to the branch and pay the BALANCE. Zanele Start to harassing me. She said another customer is take in. I cry Zanele said said to me First comes first serve. To...
Read full complaintCosy Cove - Calming paw bed
I ordered a dog's bed from Cosy Cove back in November 2022 I received notification that it had been delivered which I knew it had not as I had not been out that period. I have tried to contact the company with emails but cannot get any response. Money is very tight as it is on my disability and pension without these people taking my money from me. I truly...
Read full complaintCindy Crawford - Sofa and loveseat
Purchased a Cindy Crawford sofa and loveseat about 7 years ago and the "leather" is peeling where it is stitched. We spent a good amount of money and at the time we believed we wouldn't have to replace the set for many, many years! We are very disappointed with the Cindy Crawford line! We read where there was a similar issue and the comment given was that they cover a one year warranty! That's terrible!
Read full complaintCharter Club - King sheet
A king sheet set was bought and used for about a year or so. It was altered with two other sets. The flat sheet is all ripped, kind of shredded. This is the second time this happened. Not too long ago another flat charter club sheet ripped the same way. I figured they were defective and throw them out. Now here we are again. This is not right. They cost a...
Read full complaintVincentFurniture.space - Not having the item for sale that was bought.
I think I got scammed. I am in the middle of trying to get my money back from a botched order placed a month ago. I followed a two week, grueling tracking of the item, and when it finally got here it was a tiny brass looking ring that you wear as jewelry. The person I am trying to speak with about the bad order sounds like she is Chinese and does not...
Read full complaint and 1 commentStar Furniture and E.S. Kluft & Company - Aireloom mattress
On 7/2021 a E.S. Klu. Revery Campbell mattress and adjustable base was purchased from Star Furniture. My husband thought we were getting a flat top mattress and the one we got was a pillow top. Therefore he does not think that we received the mattress that he told the salesman that we wanted. He complained about the mattress being uncomfortable after the...
Read full complaintValue City Furniture & Pure Promise Warranty - 2 pc manual felix set (loveseat & sofa) + coffee table & nest sectional
Do not buy your furniture here... They do not stand behind their products & have a partnership with a scam warranty company! In 2021, I ordered two different sets of furniture from value city furniture with a combined price tag of $5913.97. This included all of their fees, as well as the pure promise warranty for the furniture. The felix sofa/loveseat combo...
Dufresne Cyrville - Broken oven fire hazard
I bought an oven here back in early December 2022 and got it delivered. They took our old stove away. Once we got it, it was dented in the front, in the back, a fan is unbalanced so it makes an extremely loud noise, it does not shut off (Even after pressing off, it is still extremely hot for hours until we unplug it), it turns on randomly (which i...
Read full complaintJDs Cabinet Refinishing - Cabinet painting
I hired “JD” to paint my kitchen cabinets. His men did a horrible job. Not only did the paint bubble and peel within a day of painting, paint was splattered on my walls, kitchen table and chairs. Additionally, he installed soft close hinges and now my doors don’t close completely. Everything about this job was bad. He would not fix the shoddy work and told...
Read full complaint and 1 commentCleo's - Bedroom set from Cleo's
We purchased a bedroom set from Cleo's back on Sept 24, 2022. When we purchased it we had them deliver it to our house. In November 2022 our dresser broke. When I called to have it replaced Curtis at the Cleo's in Jacksonville, Ar were we bought it from told me that we could bring it back or pay for them to come out and pick up the dresser so it could be...
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