Furniture Stores Featured Reviews
Furniture Village Ltd - Lack of after-care service
An expensive Geltouch 5000 mattress bought from Furniture Village was delivered damaged by being bent and strapped in half - contrary to the manufacturer's guidelines. Despite my sending two letters of complaint to local store, plus one email and one letter to head office, I have still not had the courtesy of receiving a single reply. Extremely poor after-sales service. Furniture Village does not deserve our custom.
Read full complaintGuardsman Furniture Warranty Company - Broken sofa
The sofa has broken springs, and a broken drawer in the middle. The claim was initiated on 8/3/2023. It took them until 8/30/2023 to send out 2 people to look at the broken sofa. Finally on October 10th I received an email with 3 different options. Option #1, They would pay me $161.00 and keep the broken sofa, Option #2, a full replacement of the sofa, with...
Read full complaintCor Living - Not as shown
14 inch memory foam king mattress Defective 14 inch, I got 10 ins. This bed in box didn't rise to 14 inches. Only 10 I provided pics and they still rip you off. It's uncomfortable, I'm overheating. And it isn't even. Even worse is customer service. Who put you through hell only to deny your valid claim. Please don't ever do business with this company or you'll be sorry. They are the worst scum of the earth.
Overstock Furniture & Mattress - A large assorted chair
I bought this chair 10/02/2023 and put it in layaway until I could get someone to pick it up for me and Ashley the girl that sold it to me said she could get her husband to deliver it to me for $50.00 I said ok and I would call her to let her know what day and that I would pay him the remaining balance of $211.00 for the chair and $50.00 for her husband...
Read full complaintCharter Club Sheets - Charter club king extra deep
I bought a set of charter club king extra deep sheets after a few washes the fitted sheet started to rip. I paid close to. 200 for the set that didn't even last a year. I bought it at Macys. Looking inside the fitted there is a line of missing thread and I guessed it started to rip there. For such expensive set this should not be happening. I also noticed there are a lot of complaints about the same problem.
Read full complaintInventtech - Disposable sheets set
I Paid Invent tech to assist me in this product, paid thousands of dollars and all I got was a DVD, and paper work that I had to send out myself. They took it to a trade show and did not extend the utility patent. nor did they give a copy of it. A company (medical) has made millions of dollars off of it. The day of experation on utility someone had stole...
Read full complaintNational Seating and Mobility Maryland - Put on hold indefinitely/not returning calls
On 09/12/2023 1 week after faxing a physician's order to the company located in Baltimore Maryland I still had not heard from anyone to set up an appointment. I called 6 times, was put on hold each time from 15-30 minutes each time and no one ever answered. The phone prompts say to leave a voice message and if a message is left before 4p.m. someone will get...
Read full complaintNatuzzi Italia - Product
2 sofas bought both have problems both saggy leather both terrible to sit on Look like I have had them for years only 2 yrs old been in contact with various people and it looks like the courts are the next step Do not buy from natuzzi over priced no price marking and once you put pen to paper no turning back no time to think about it, all they want to do...
Read full complaintUFO - Mondi Bed frame from UFO
I bought a Mondi bed frame in February from UFO online.. the bed came..in a week the middle legs started to bend.. I emailed them and they said I must buy a carpet to put under the bed imagine😳then eventually the legs broke.. I kept on sending them emails with pictures and calls but never received help.. I then decided to go to one of the branches in...
Read full complaintXiehan - Lounger chair
Ordered a outdoor lounger chair on 27/6/23, then contacted the company on 12th July to enquire about when the order would be sent and was told it was already sent out. On the 18th July I emailed them again and was given a tracking website https://www.17track.net/en and tracking number LV811530111CN which said my parcel had been at Chelmsford depot since...
Read full complaintSupernova Furniture - Sofa & recliner lights do not work sofa seats sinks
No commnication for over a year no calls when I call I have been ignored or disconnect. Supernova sent two technicians said they have no parts then said to call montage insurance they would help but they sent another technician told me to give them 6 weeks still not fix this problem have been going on for a year montage said would not help it wa...
Read full complaintOsim Australia - OSIM Ucozy
I purchased the Ucozy back massage device back in December last year, after being impressed by a demonstration at one of their conventions in Sydney. The initial product I bought seemed promising, so much so that I ended up buying another one just six months later. Little did I know that this would be the beginning of a nightmarish ordeal. The second Ucozy...
Global Views in Dallas Texas - Furniture cabinet
I purchased gold cabinets (Item 9492666) sold through Global Views. The customer service was a nightmare. After one year, the brass finish has huge dark spots (under the protective coating). It's not able to be corrected. Global Views was completely disinterested and refused to offer a remedy to remove the damage. I'm out over $12,000 dollars because of...
Hampton Bay Patio Furniture - Rock cliff set
My wife and I had an outdoor patio set Rock Cliff Brown 6-Piece Wicker Outdoor Dining Set with Bench and CushionGuard Riverbed Cushions for a little over a year. It was given to us as an anniversary gift and my parents didn’t keep the receipt and paid in cash. The company won’t honor the warranty since we don’t have a receipt. The table was kept in a shed...
Read full complaintArron’s New Boston, Ohio - New bedroom set
I purchased a new bedroom set on 7/3/2023, went to pick it up was gave a used dirty set. Called back talked to camron salesman, he said he saw the damage and for us to bring back. We did camron gave us part of new in boxes. Pam account manger set she told us it was used when purchased it, I told her I only buy new stuff and she knows it. I’ve been with...
Read full complaintLane Furniture Company - Foot release mechanism for recliner keeps breaking
I have a Lane's sofa and chair set. The release mechanism that's located on the sides of the sofa, that releases the footrests, has broke. In the past, Lane's replaced it free of charge, which I was most appreciative. How do I get in touch with them, to get another replacement? Thanks! Deb White 36 Raymond Dr Hedgesville, WV 25427 [protected]@hotmail.com
Read full complaintPalliser Leather Furniture - Leather is cracking and peeling
Bought a leather sofa and loveseat for over $4,000. We noticed in one area (not bonded leather area) was cracking and peeling. Contacted Heritage Furniture Peterborough, no help Contacted Palliser, warranty expired 2 months ago, too bad, so sad Contacted warranty company that I paid extra for, no help. I really thought dealing with reputable companies would...
Read full complaintBob’s Furniture - Good proof plan - guardian insurance
I purchased a sectional in 2019 with the insurance plan that they sell you. In 2021, the first recliner breaks, I fill out the claim online, sent in the photos of the broken piece of the sectional, which I thought was the LAF recliner, I thought if I was sitting in the chair which arm would it be that I was using. The reason for the couch breaking was it...
Read full complaintFranklin Lift Chairs - Product quality
Within two years plus a few months I went through two of your chairs. Being made out of particle board does nothing for sturdiness of chair. Store replace 1st chair. Second chair broke down in the same way. My son-in-law rebuilt the one side with real wood. On the second chair the wiring sheath cracked in many places exposing wires inside. If one didn't...
Read full complaintFoshan Granto Furniture Co Ltd - Incorrect price, hidden fees
Occurrence: On March 31, 2023, I paid for gazebo 1550 US dollars to Foshan Granto Furniture CO LTD and spoke with Fanny Zheng the salesperson. I put my final destination Belgrade, Serbia and received the invoice with that final destination. Out of 1550 US I paid 600 US for only shipping and transportation to Belgrade, Serbia thinking that I got a good...
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