Family Dollar’s earns a 1.2-star rating from 2317 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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wahl trimmer set
I'm a regular customer at this store & have never been treated with such disrespect. I know the store manager danielle & she would have not approved the negative behavior that the assist mgr showed me today. I went to purchase a shaver, that was listed for $10 (5 more on the shelf, same spot & price). Go to check out, it rang up $16. I paid for the...
store manager - melissa
I've taken cosmetology and we learn about specific diseases of the hair and I've actually witness someone with lice and Nits. This store managers hair is infested with Nits (lice eggs) it is very unsanitary and can be transmitted by touch or getting close to a person it's very disgusting and I will never return to that Store again . It's ridiculous if...
Read full review of Family Dollarpoor management
I was wrongfully terminated on Dec 2nd for doing proper open door policy(and hostile reply messages from SM about it) at Fairmont WV store #5292. Also thought you might be interested in knowing things that are going on that are not proper store policy. And I have been in contact with district manager and have sent messages on your Facebook page along with...
accident
October 31st at 7:01pm a shelf fell on the back of my foot and i reported it to the manager and cashier on duty. It scraped the back of my foot and the employees took down my information. I never received a call or anything regarding this matter. I've called dollar general customer hotline at least 20 times since the accident and still no response. It would...
Read full review of Family Dollartoxic chemicals in air
I went into Family Dollar today and the first thing I see is the door is wide open. Our location has been robbed repeatedly so the door is never wide open. In I go and the smell is so strong it almost knocks me over. Brand new floors put in. Looks great. Smells terrible. They should have closed the store for the day. Employees shouldn't be forced to breathe that in all day. Just irresponsible.
Read full review of Family Dollarthreaten urgent/urgent I will share video if no one contacts me soon!!!
Its been months I am very disappointed at your corporation. I feel that you are not taking my compliant serious. I need some one to call me back, if you leave a call back number please give me a direct number to reach someone. I was threaten by one of your employees. This incident all started over me seeking shelter at your store during an horrible storm...
Read full review of Family Dollarassociate bad attitude
well i was in the store shopping i heard one of your associate sharice gibson was talking to this guy like you lost her mind she told him things that should not have been said this is not the first time this has happened it happened many times before i think yall as a company need to do something about her attitude and nasty ways i dont care to even shop in your stores when she is thier
Read full review of Family Dollarno product.. complaint
I was at your store.. The clerk rang me up.. I was leaving out the store and the alarm went off.. I was going to keep going.. but Helen Kilman asked me to come back.. I expected her to check the receipt.. She told me to walk to the door.. She's still holding the cart.. Suggesting I was stealing.. When she pushed the cart up it beeped.. The manager on duty...
Read full review of Family Dollaremployee customer service
I've been living in Bedford for many many years since I was a kid I've been in this store quite a bit however this new guy that works there I've been in there with him several times and most of the time he's really hateful he's not very customer service person it's sad to see what I'm working in that position however I was in there on 1/25 2020 I got what I...
Read full review of Family Dollarunethical behavior (employees had extremely bad behavior and this is from a loyal customer who would otherwise never complain)
I am a mother and an elementary school teacher in a small town. I go to the Family Dollar in Slocomb every week, sometimes several times a week. Y'all always have what I need. This past Friday, I could not believe what happened in your store with your employees. I went in on Friday, January 17, 2020. I went to the back to look at pillows. I heard 2 women...
Read full review of Family Dollaremployee
I went into the Cohoes, NY Family Dollar today and Tiffany the woman check people out was on a personal phone call talking the whole time she was cashing people out in the store. I find it rude that a cashier does not say anything to a customer but the customer has to stand in line or at the register listing to the cashiers personal business the whole time. I thought employees weren't supposed to be on the cell phones
Read full review of Family Dollarcustomer service
When I first move to Brooklyn three years ago, family dollar was my go to store, now I dread when I have to shop there.. (It's not many stores in that area) Family dollar on Atlantic Avenue employees are horrible down to the manager (Hope). They are extremely loud, cashiers are rude, personal discussions amongst one and another are being heard, the store...
Read full review of Family Dollarfruit snacks
I went to get fruit snacks for my daughter school and I took some to work as well and as I started eating them and they were extremely hard after the second one I knew something was wrong because the taste was not normal which caused me to be sick on my stomach so I proceed to look on the bag and realized the box stated BEST BUY JUN 17 19 almost a whole 8...
exchange/refund policy
On today, 01-21-1981, at 12:27pm I purchased a 3 pack charger cord for $7.50. went outside opened it realized it was the wrong charger for me. Immediately turned around and went back in and said I got the wrong cords. I was told I couldn't exchange to them because they are electronic. I called corporate and while on hold I was informed that everything in...
Their attitude and return policy
To start off with this ain't the first time they are rude as hell every time we go in there I took back some clippers never been open I had the receipt and the box was never even open and I wouldn't even take it back or give me a reason why they wouldn't take it back besides just being a [censored] what they are every time somebody's in there and I'm not the only person who says that
Read full review of Family Dollarcashier and 12pck mt. dew
The sign for the 12 pck of Pepsi cans was on sale 3/$11 and then when I went to ring up at the cash register it didnt give the discount to make it 3/$11 and so the cashier, Shirley, got the sale paper and looked at the date and said ohh this went out yesterday you can get this 3/$11 and I said yes mam there are signs everywhere that they are 3/$11 including...
workers smelled like burned marijuana and would not service me stating I would have to spend over 25 dollars to get change for 100 dollar bill
I was in store I was trying to purchase an item I only had multiple hundred dollar bills, the cashier stated that I would have to spend over 25 dollar cus she not gone give me all her money for 7 or 8 dollar product, while waiting I smelled marijuana and her eyes are blood shot red she asked a customer for half of his marijuana blunt! Everything is on audio and video correct so you all should see and hear what happened!!!
Read full review of Family Dollar$20 for 60 minutes add-on card for a prepaid phone
Date of Incident 1.14.2020 Store#08805 Purchased prepaid TracFone phone & was sold what was supposed to be a pin to add 60 minutes (paid $20 for 60 minutes) to the phone but instead was sold a $20 Verizon Data Add-On, which is invalid with the phone purchased. I did not pick this Add-On card out myself, the store clerk had them on a ring behind the...
employee
I just walked into the family dollar I go to multiple times a week. Was rudely kicked out and accused of stealing febreeze. I most definitely didn't steal anything from that store and wasn't even there on said day. The employees name is Jesse and has red hair. I will not stop until she is fired for humiliating me in front of a line of people. This is 100%...
Read full review of Family Dollardairy case / dumpster trash
I wrote in this very same concern a few months ago. I own property adjacent to this store. The gate to the dumpster is broken and trash blows all over the adjacent neighborhood. This happened previously and was repaired but now broken again. The trash is out of control and blows all over my property due to the strong coastal south winds. The doors to the...
Read full review of Family DollarFamily Dollar Reviews 0
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About Family Dollar
Overview of Family Dollar complaint handling
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Family Dollar Contacts
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Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
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Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
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Family Dollar addressPO Box 1017, Charlotte, Texas, 28201-1017, United States
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Family Dollar social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 09, 2025 - View all Family Dollar contacts
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